"Ordered hard to find trailer vent parts and was told a month to deliver (1 part back order) I got a message following day they offer another similar part that changes the delivery timetable to 1 week! I called and customer service took care of me and all parts I purchased fitted perfectly! I’ve been buying from etrailer several years for my Big Tex and Look trailer parts such as replacement running lights, spare wheel and tires, bulbs, vent parts and axle parts. They never let me down or rip me off with shipping fees "
"Everything I needed at a good price and delivered quickly. Thank you."
"The hitch showed up on time. We unfortunately had to return it (user error, not theirs). The return process was very easy and fair. Anytime I reached out with questions they were quick in their responses and very helpful. "
"This product is a disaster. Didn’t fit my club car as no pockets for my mirrors. And it blew off going down the road "
"It was exactly what I needed and fit my truck perfectly. Very sturdy chains "
"Great customer service. Quick delivery. "
"I will always buy from trailer first!
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"Everything I ordered was as expecte
And worked properly "
"Just what I needed with all reservations about purchase and product quality gone."
"The ordering was easy enough and the hitch arrived on time. The box it came in was a bit damaged. When I removed the hitch there were deep scratches in several different spots, but they didn't appear to have been related to the damage of the box based on where they were located. It seemed they were from the manufacturer or connected to how it was stored prior to being shipped. I didn't have time to return it since I needed to get it installed for a trip the following week. I live in an area that has salty roads during the winter so my concern is that it will start to rust sooner rather than later (the scratches were through the protective coating). I guess we'll see."
"Etrailer has the most comprehensive array of accessories and well-developed product to fit all of my needs. As odd as a car like a BMW X2, they have the aftermarket hitch for it. That's largely commendable since I wouldn't trust buying these on eBay and risk safety hazards. With eTrailer, I'm more than confident this will fit and work perfectly, and it does. The fitment is perfect, supplied rivot plugs are adequate, and I got nothing but good things to say about eTrailer's full catalog of goodies for towing/hitch needs. Just Awesome!"
"Wow. Where do I start. To be short and sweet: We are Reach for the Stars nonprofit in Tucson AZ. We bought a new trailer for our astronomy events to help youth with mental health issues through the awe of the cosmos. This new trailer was connected to our 2022 Silverado (newer truck) and nothing worked. No lights, no charge, no electronic brakes. We were so worried about the return fees, delivery fees and issues that we would have to go through if we chose to repair it to save money. After 5 days of research and troubleshooting, we found one device that seemed like it may be the fix. The LED trailer adapter. What?! The dealer had no idea what was wrong or what would fix it. Yet, E.Trailer new what to do. We bought the $20 part on a hope, and it arrived 3 days later. We connected it, and it was an instant success! Everything worked like new. Everything. This little part, which no one knew about besides trailer, saved our little mission so much money, stress and headache. Thank you for helping us help others to reach for the stars! Now, we just need some nice enclosed trailer locks to protect our gear! Trailer is the place to go!"
"All came like it should. Went together like the reviews said it would . Spend the extra it’s worth it "
"Lights were a perfect fit!"
"Shipping time listed was one to two weeks. I ordered my item in September and now I will not be receiving my item til mid decemebr."