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Product & services pricing
3.97/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.98/5
Customer service:
3.82/5
Return/Replacement policy:
3.76/5

Verified
5/5

2024-10-21

Fast Shipping

"Quality product - easy to install. "

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Verified
5/5

2024-10-20

Great price and fast delivery

"Delivered in 2 days, great price"

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Verified
5/5

2024-10-20

High-quality and fast service

"I ordered a 1-1/4” to a 2” receiver hitch adapter for a bicycle rack. The ad adapter is excellent quality and arrived quickly. Very happy with this "

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Verified
3/5

2024-10-20

Slow on returns.

"I've been waiting 16 days since etrailer received my return. Nothing yet.
Fast shipping. If they could speed up the returns I'd have given 5 stars.
"

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Verified
5/5

2024-10-20

Great product selection and reasonable prices!

"I always start at etrailer.com whenever I’m looking for trailer or cargo related products. They have great selection and support for customers from ordering through installation."

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Verified
5/5

2024-10-20

RV wheel

"Wheel was exact match to the original. It was delivered ahead of schedule. Great customer service."

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Verified
5/5

2024-10-20

Perfect transaction

"They sent the CORRECT part in a timely manner without a large s/h fee"

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Verified
5/5

2024-10-19

Both my Grand cherokee and Honda Passport were easy installs.

"Company operates like Crutchfield. Everything is install factory specific. They have videos and schematics to make your installs a breeze. Been buying from them since 2015. Highly recommend "

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Verified
5/5

2024-10-19

Reliable

"Always have what I need and get it to me fast. "

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Verified
5/5

2024-10-19

Easy and quick

"My first time using etrailer. Website was easy to navigate and use. I found just the hitch I needed at a good price. Shipping was free and quick - In hand within 3 days. Product was as described and installation was easy following the included instructions. Couldn’t be happier. I’ll be a repeat customer for sure. Next up will be kayak racks and soon enough I’ll replace my old hanging bike rack for a platform type. "

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Verified
3/5

2024-10-19

Issues

"Issues with shipping never got item when needed "

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Verified
5/5

2024-10-19

Chris

"They have always been prompped and precise. "

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Verified
5/5

2024-10-19

Mazda’s Lid Motor

"Just the part I needed. Thanks "

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Verified
5/5

2024-10-19

Incredible pre-purchase experience

"Thanks for helping me make an informed choice"

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Verified
5/5

2024-10-19

Great service

"Great service and product"

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