"Product was shipped right away, was delivered as expected and is a brand new item in mfg packaging. Works great! My old BT100 which had for 5 years finally went complete static so I had to replace it. The BT500 is a great version."

"I received the order in a timely manner and the price was extremely competitive. "

"Excellent experience. I visit the Etronics site any time I am in the market for electronics. Etronics is fair ( no bait and switch ), reasonably priced, and prompt in delivering the items I order. It would be fair to say Etronics is my favorite site when shopping for electronics. William P. Higgins, Centreville,MD"

"Etronics was the only store with a good price and no disastrous Reseller rating. I ordered a Presto 4-quart Stainless steel pressure cooker. The order was received in good condition and within the expected delay. I am very satisfied with this purchase.

Jean Ducharme
Kirkland, WA
"

"I have ordered many items from e-tronics and have never had a problem. Their prices are fair and their return policies are above average. They have been quick to respond to all of my returns/questions/issues. Thank you."

"I should say my experience was extremely satisfactory. It means: Price, connection, and service in general. My experience with etronics.com was GREAT, REALLY.



"

"I purchased a VocoPro UHF-5800 Professional 4-Channel UHF Wireless Microphone. I had no issues with this store. It took a couple of days to provide me with a tracking number but the merchandise arrived in the time expected. I have orderd other items from Etronics with no issues also but alsways name brand items."

"I feel very safisfied, because I received my item quickly and perfect condition. Thanks, I think I come back to do bussines with Us."

"Evil grey market sellers!!! Horrible customer support that tries to force you to keep broken merchandise!!! I bought two unlocked GSM phones from them. One didn't work properly. I called Etronics and they said their warranty was only for 2 days (!!!!) and after that I had to call the manufacturer. Motorolla informed me that the phones had been imported from United Arab Emirates and therefore had no US warranty.

I called back Etronics and they said they weren't going to do anything about it. Luckily I had bought this through Amazon (Etronics was their reseller); when I told Etronics this, they knew Amazon would enforce their guarantee, so they reluctantly agreed to accept it for repairs. And I mean reluctantly - they have rude customer service reps.

THEN, I accepted a job to work in the UK, so I knew I would be out of the country before they could return the phone. So I called back and asked for either an expedited repair or a refund. This they refused in a "I can't believe you're asking for such a thing" tone of voice. When I told the cust service rep I'd bought the phone through Amazon, she sighed loudly (I could just feel her rolling her eyes) and transferred me to a manager. This manager, who was actually very nice, agreed to give me a refund, and issued me a Return Authorization number.

So I sent the phone back, thinking everything was OK. Wrong! When the package arrived, the "returns manager" overruled the Return Authorization and sent the phone back to me, untouched!!! So I called Amazon and they told me to refuse the package and they would enforce their guarantee. The package was still in transit, so I called Etronics to tell them I was going to refuse it, and they could go ahead and recall it from UPS if they wanted; they tried to convince me to accept the package, since they'd refuse it from me! This was obviously BS because they're the sender - I'd mailed it to them via the USPS, not UPS. So I got off the phone and am going to wait for notification from Amazon about my refund. Yay Amazon, boo Etronics!"

"Thank you for your prompt business. I placed my order on the 7/26/07 and received it on 7/30/07 before noon. I am definetely will recommend your business and shop again in near future. Once you ship out the order you forwarded the tracking number which is really helpful. I have bad experience with business in my own state. I pay same amount of shipping and unfortunately I receive my order after a whole week of waiting.

Thank you again for your Magnificent Business. If I grade you you get an A+.


PE"

"What a crappy company! Ordered a pyramid car EQ and two 8 gauge amp kits. The EQ "works" but picks up alternator noise like crazy. I've tried many things to fix it but nothing helps. That's what I get for buying pyramid junk. The two "8 gauge" amp kits are not 8 gauge at all but more like 16 gauge. On the back of the package it says "gauges are measured from outer diameters". This was not listed on thier website. Furthermore, the amp kits were supposed to have 20ft. of wire but the ones I got had only 17ft. That's what I get for buying "8 gauge" amp kits for $12.62 a piece.
So, I have very limited use for the amp kits (if any at all) and the only place I can use the EQ is in a home evironment with a 12v converter so that is is away from any alternators. After reading everybody elses review about returns, why would I even try to send this junk back? I would acquire much less stress by just throwing it in the trash and moving on with my life and never ordering from them again."

"No problems encountered with my purchase. Very happy with delivery time(3 days) and shipment. Would buy from them again. The online payment process is one of the best. "

"On 6/12, I ordered a pair of headphones which the website said were in stock and usually ship within 24 hours. They didn't ship until 6/15. Paying extra for two-day shipping was a waste of money since they didn't arrive before Father's Day."

"I ordered two Alpine amps, one worked fine the other one was DOA. I called to get a replacement or refund and they mentioned they only REPAIR the NEW Alpine amps. What a freaking JOKE! Now it's going on 2 months without a amp. They play jokes saying it will be done in two days, I call a week later and still not done. I will never, never, never buy from Etronics again. This place has no customer service at all. BUYER BEWARE!!!!!!!!!"

"I ordered from this company last year and the delivery time was acceptable (took 3 days to ship). I placed an order for two items that were shown in stock. One day after I placed the order, they sent two emails saying that due to some reason, both items I ordered are out-of-stock. And on their website, it still shows both items are in-stock and ships in 1-2 days after I received both emails. Their CSR answered my inquiries just as if they are not human being, but a dumb machine. No apology, no explanation and no regret. Do NOT order from them."