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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2005-03-12

"Etronics always processes my orders within the 24 hours they state they usually process orders in. The order was shipped within 24 hours and arrived on time and in great condition. Prices as always are low low low! I will always shop at etronics because of the great customer service and fast order fulfilment!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-11

"Looked on the price searching engines for a new car stereo and came across Etronics as one of the lowest prices. Checked them out at Resellerratings and decided to give them a try. Process went very smooth, price was great, packaging was good and shipping was fast from New York to California.

I'd definitely try them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-10

" This was my first time using etronics.com and it was a great choice. I placed my first order on a Saturday and on Monday received an email notifing me that the item had been shipped.
Because of their efficiency I decided to check their site for another component that I was going to buy from a different site. Because of their prices I ended up buying the same brand component, at a much higher quality, for a price that was below the other site's price for the lower quality component. I ordered the second item on Tuesday. The first order arrived on Wednesday and the second order on Thursday. Both were shipped standard ground via DHL.
I am very impressed with etronics.com and will use this site for my future electronic purchases.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-10

"Low price, fast service. I received my order in two days with standard shipping. I will shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-03-10

"I placed my order a week ago and hadn't heard anything from them since.

I sent them an e-mail asking when my order would ship. After getting through their crappy automated customer service e-mail system someone named ReggieS sent me a canned reply that said they had canceled my order and they didn't charge my credit card.

However they actually have charged my credit card and now I have to dispute the charge.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Overall technical support
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Resolving problems
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Being easy to reach
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5/5

2005-03-09

"I have bought from this vender twice. Both times the product was delivered in a timely manner. Everything has gone smoothly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Web site reliability
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Web site being easy to use

4/5

2005-03-09

"Etronics did really good job. Acutally, I am the first time customer for their online shop, since they have lower price and website is quite professional, so I trust them. But I did not receive my order, since it was missing by the carrier's fault. I contacted them upon this issue, they immediately send me another one and free of charge of shipping fee. I will definetely stay with this online store. They are doing the real business! After solving my lost order's problem, I will come back to make another review about the story."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-03-09

"Etronics.com was incredibly fast--I ordered a Minidisc, portable mike, 10 Hi-MD discs and a MD cleaner just before 12 noon on a Monday and it shipped that day and got to me the next day by noon. I was frankly shocked at their speed. Plus, they had everything I wanted, at the prices that cnet.com had, two points that DataVision and Comp-U-Plus failed on. Great site, highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
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Verified
5/5

2005-03-08

"Panasonic DVD/VCR combo ordered the afternoon of Thursday, March 3. Web site was easy to navigate and ordering process was straightforward. My order was quickly confirmed and shipped that day and arrived the morning of Monday, March 7. This is excellent service and I will certainly consider ordering from Etronics in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-07

"A great place to do business. Items are in stock and speed of shipping is great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-06

"I was very satisfied with the service they offered. I bought a 600 watt amp for my car and it was supposed to be shipped in 3-5 days and it arrived at my house in 3 days after the order was placed. They shipped my order on time and it arrived safely and earlier than i expected. I ran into some trouble with a credit card that hadn't been used in a while, which i think proves that Etronics watches for identity theft in addition to providing excellent service. As soon as this problem occured, i recieved an email from etronics and they walked me through the procedure of checking my card and eventually using a different one.

I plan to order from etronics again and i have and will continue to tell my friends about them. 10 out of 10
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-05

"Ordered on the Web-Site at 2:30 p.m 03/01/2005, shipping was via DHL two day air to oregon. Had my AV Receiver by 3:00 p.m on 03/02/2005. Now that was fast,Box was double wrap (two boxs)and item was in perfect condiation.they excced all my expectations. Great Service !"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-04

"Although I originally had some issues with the return and refund for a product, I did recieve a complete refund after a senior sales person reviewed the file. If you have a valid case ensure someone higher up the chain gets to hear your story."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-04

"I am always nervous about purchasing online. But my experience with Etronics was the best ever. I placed an order for regular ground delivery on a Tuesday and it was at my front door by 930am Thursday, incredible. The prices are the best you will find and the product was exactly what I wanted. I highly recommend Etronics and I will be buying from them in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

gbc
Verified
5/5

2005-03-04

"These guys had the best price on a Sony Home Theater System. I ordered it online and received instant confirmation, and later that day another email with shipping information including tracking number. Even though I opted for standard shipping, it arrived at my house the next day! What else can you ask for?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability