"Great service, and great customer care. Hope to buy more things from them.... Thank you. Great service, and great customer care. Hope to buy more things from them.... Thank you. Great service, and great customer care. Hope to buy more things from them.... Thank you. Great service, and great customer care. Hope to buy more things from them.... Thank you "
"I ordered my camcorder microphones on Monday and even though I paid for only standard shipping, I received my package on Tuesday. I live in the the same state so I'm sure that helped, but I was still very pleasantly surprised at the very quick turnaround. I saved $55 on the products due to Etronics discounted prices and I was very pleased with my purchasing experience."
"I found this website very fast, easy and most importantly cheap. ive been disapointed with other such sites. they offer cheap prices but you recieve no customer care. etronics was different. they kept me continualy posted on the situation of my order and the whole process was very quick. im very pleased with my shopping experience and will cirtainly use the site again."
"I ordered a 5760 Yahama Receiver which I like very much. The item was shipped the next day after I ordered it. The item was delivered within 4 working days. Fast in, fast out. The only problem is that when I received the Item Via DHL shipping the factory box inside the outer shipping box had a 2 inch hole in it that what ever broke the box scratched the receiver front panel. I e-mailed Etronics that day and received a reply the next day. Etronics told me to pack up the box and they would send DHL back to pick it up and ship me a new one within 10 day, no cost, after they received it. I didn't want to wait and the unit worked fine so I declined. Etronics were quick to reply with a solution. I would shop here again."
"Your service and response was Fast & Courteous! I am looking forward to more purchases!"
"Paid $29 for overnight shipping, product should have arrive Friday...arrived Monday. This company ships with either DHL or UPS. Unfortunately DHL was chosen and DHL did claim responsibility but could not issue the refund since it was billed through a company account. Tried to contact company--cannot be contact by phone--by "contact us" links on home page, it did not work. Partly my fault, e-mails they had sent me had various links one of which finally got me a response. Once in contact by e-mail, a refund for the full shipping amount was issued within five days.
Sincerely,
Mr. Sherman"
"This is the 2nd order that I have placed with this e-tailer. Both times, the product was in-stock and delivery was sooner than expected. I will definitely use this company again."
"Excellent web site navigation. Excellent price. Order processed and shipped same day as ordered. Shipment tracking was easy and useful from web site. Product received in excellent condition in only 4 days. Shipment was via Ground, so I am extremely pleased with entire process from Etronics.com. Will use this company again. Nice Job!!"
"This company had good prices listed, but my buying experience was not as good. I ordered a Garmin 2610 GPS receiver. I placed the order around noon on 2/11/05. I know the company is based in NY, and also took into consideration the time difference. I usually do not have problems ordering online, until I orderd from eTronics. The problem is more or less their verification methods if you are shipping to a different address other than your billing address. Newegg will allow you do so, but eTronics is another story. They tell you to call your bank and have them notate your account that you have an alternate mailing/shipping address. However this doesn't work, since most banks...including mine, will put another address on your account. But when a merchannt, like eTronics calls to verify this, my bank and most banks will not confirm that secondary address. This is to protect your account from outsiders aka the Privacy Act law. I know eTronics does this to protect the consumer and all, but honestly it's more hassle. Especially since my card went through Verified by Visa which asks for a password for any online purchase!! So all in all I respect eTronics verification/authorization policy...but banks will not cooperate with their ways.
Anyhow my order went in at noon, by early evening..my order was still in the "verification stage." I don't feel like waiting a week to have my order processed, when I can just order from another merchant...like Newegg and have it shipped asap (the same week). I cancelled my order.
**Update**
Well I guessed wrong again on this etailer. And I really owe eTronics an apology. Leo Landau corrected my order and the verification was really to protect me as a consumer. I would have gone to another online merchant but their high ratings and low prices (which turns out is even LOWER than Newegg.com), made me choose eTronics. My new order has been approved and Leo also upgraded my shipping. I would have never expected them to contact me back, much less take care of everything. Leo also informed me that the Verified by Visa would have taken care of the verification, just that I did not make note of it to them. A big Misunderstanding in this whole thing, thanks in no part to me. Thanks eTronics for taking care of my order. I am now converting over to eTronics for future purchases."
"The lowest price and incredibly fast service. Paid for ground shipping (to save a little money), but received the item in less than 24 hours! Product was factory new and worked absolutely perfectly. Will definitely keep etronics at the top of my list for future purchases."
"I purchased an amplifier from etronics. Finding the product on the site was easy and the store had a very cheap price. Shipping was faster than expected. I had no problems at all. Will Definately shop here again."
"After months of research on digital cameras and on-line electronics resellers, I made the decision to go with etronics.com. Their pricing was average, but the way the keep you informed of every step of the transaction was incredible. Being able to go to the web site and see exactly what was happening with my order made me less stressed about the purchase. Order was processed quickly, and even though I choose 3 day shipping, my camera arrived in 2. Excellent, fast, dedicated service. Kudos to etronics.com - they have their act together and I would highly recommend them to anyone."
"A++, you can't beat the prices or services that etronics provide. I have ordered multiple items from them over the last couple of years and have always been extremely happy. I highly recommend shopping from etronics.com!!!!"
"Wow, ordered on 2-8, ground shipping, had part on 2-10. Site was easy to locate items, checkout was easy, payment and shipping options were great, notifications of shipping were great, overall great e-tailer!"
"I just purchased a Canon lens from Etronics, and I must say that I have never had a more pleasant first time experience with an on-line seller. I make over 95% of my purchases from on-line sellers, and Etronics has got to be one of the best. Super great prices (they were the lowest I found on this particular lens), great emails throughout the processing and shipping cycles, great fraud prevention measures, lightening fast shipping, etc. What more could a consumer want? Thanks, Etronics, I'll be back."