"The website is well organized and provides clear product information. I especially like the transparency of revealing costs such as shipping. The information provided on related products is also appropriate and provides a useful way to browse. The prices also seem exceptional so I am a happy customer!"
"I ordered a digital camera at 12:58PM. The camera was shipped out at 2:56PM and arrived next day at 6:00PM. This is lighting fast 3day DHL from NY to CA. The camera is brand new with all accessaries and USA warranty as stated."
"Excellent customer service and on time delivery. I ordered an Epson RX600 via regular ground service on March 1st 2005 and received my printer on March 2nd. Status update section on etronics.com provides excellent notification.
Homepage inventory is very accurate unlike some other online stores. Keep up the good work. I will definitely shop on Etronics again and would even recommend it to my friends. "
"Top Notch!
Great Prices!
I received exactly what I ordered in outstanding condition on the expected arrival date.
Will definetly do business with this merchant again."
"Great service, great value, great company. This is my third etronics orger. I have had trouble with other companied, but never with Etronics.com. I will use them again without hesitation."
"I hate to say I was pleasantly surprised, because in this day and age of internet shopping we should be able to trust who we order from. But that being said, I still always have a little doubt in my mind wondering if I'm ordering from a reputable company when shopping online. So I'm happy to say my worries are over when it comes to electronics shopping. Etonics was awesome! Not only did I receive my package without a scratch, it arrived early! That never happens! Etronics was professional, fast and most importantly, trustworthy. I definitely reccommend them for your next purchase."
"I had an awesome experience with Etronics! The product was shipped the same day and arrived 2 days later with regular US ground shipping charges! I was able to track the package the whole way and even signed up for them to call me when it was delivered to my door! I will definitely shop Etronics again!
Tim Helms"
"I ordered a coffee maker which was defective and broken when delivered. Unfortunately I must return it and pay all shipping charges for the return. This is their clearly stated policy but an unfair one I believe. I will no longer purchase products from stores that will not pay return shipping for defective items."
"Ordered a receiver and two cables. Received the package incredibly fast and was quite satisfied at first, but then noticed that the cables were marked as back order and were not included.
I emailed etronics, explaining that the cables were shown as in stock on their website when I ordered (still shown in stock when I first emailed etronics). I received a reply saying to fax them my invoice, but never bothered, because the next day I received an email explaining "We apologize for the inconvenience, but we have unexpectedly and temporarily run out of the Bulk 255-126 6' RCA Patch Cord ordered. However, it is expected to be back in stock in the next 3-5 business days, and will be shipped to you as soon as it arrives."
I sent them another email to confirm that the cables will be shipped, but even a week after, it has not been answered.
Poor communications and faulty in stock indicators on their website. At least it were only cables that I had spares lying around anyways, still, absolutely unacceptable and will certainly never order again from these guys.
Update: Finally received an email from etronics and the cables have been shipped and they have offered me a refund for the amount of the cables. Will see how this works out afterall... Great to see them finally take the initiative in contacting me.
Update2: I quickly received the cables, which were actually shipped before my review here. Also received the refund as promised. Will do business again."
"I was very satisfied with the service and merchandise provided by etronics.com. The merchant shipped my purchase within 24 hours. The merchandise was properly packaged. It arrive in good condition. I entirely satisfied with etronics.com. This was my first purchase from them. "
"Purchased a Monster Power center at over 35% off the MSRP. I had my order shipped via standard shipping and received it in three days. Can't ask for more than that, they did great!"
"Ordered at Noon, recieved around Noon the next day. Fast shipping and they were the cheapest place I could find"
"Quick response and great service. I placed the order this morning and it shipped tonight."
"was a good experience, response is rather quick although the original web site said it will ship in 24 hours, it did in 3 days. that is okay"
"Quick shipping and proper product. How much better can it get?"