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Verified
5/5

2005-02-10

"This is my second purchase from this company and they have always been very fast and have some of the best prices on the internet. Product shipped the same day. I won't hesitate to buy from them again. "

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall web site
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Speed of web site

5/5

2005-02-09

"Product was exactly as advertised. Price was great, and it arrived less than 24 hrs after ordering !"

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Verified
5/5

2005-02-09

"This is the first time that I have used Etronics.com. I did so because of the high rating in resellerratings.com and their low prices. I was not disappointed. I ordered a Nakamichi CD400 in-dash receiver online and immediately received an e-mail confirmation of said order. After five days I received another e-mail apologizing for a delay in shipment. After twelve days the receiver was on my door step...brand new with USA warranty. I live in California and they ship from Brooklyn NY. Not bad. I would definitely order from them again in the future. These guys are alright."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-02-08

"Very fast shipping. Received item the day after ordering it. Item came in perfect, working condition which I cannot say for every company I've ordered from over the internet. Good price too."

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N/A
Is trustworthy
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5/5

2005-02-08

"A+ seller, very fast deliver, absolute buying from this seller again."

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Is trustworthy
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Is consumer focused

5/5

2005-02-08

"I am a very cheap person who likes nice things. I try to get what I want at the best price possible. I spend hours (honestly hours) looking for the right price for what I want. Etronics on many occasions has the very best price for what I want and for the few times that it doesn't, it is only about 5 to 10 dollars more than the absolute cheapest price. The bottom line is that the company consistently has either the lowest or close to the lowest price that I can find, and I search hard. This is a very reliable company. You can save a lot of time and money by going straight to them. "

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Is easy to do business with
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Is consumer focused

Verified
5/5

2005-02-07

"Highly recommended. Etronics had the lowest price; when I went to their website it showed that the product was out of stock, but a linked page with more product info showed the item to be in stock, contradicting the previous page. So, I emailed etronics for clarification and got a response within an hour saying that they had thirteen in stock. I ordered on Friday morning, and received an order acknowledgment immediately and shipping info that evening. I was shocked and delighted to receive the product (a Terk AM-FM antenna) that next Monday morning via DHL, even though I paid for ground shipping from NY to MN—ground service normally takes 3-4 days.
So, my first experience with Etronics.com was outstanding, and I'm sure it won't be my last with this company.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-07

"This order was delayed a little bit due to an unexpected lack of stock from Panasonic. Other than that the order went smooth."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-07

"Top rate. Phone was received a day sooner then expected. Best bottom line price on Internet. Would use again any time!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
N/A
Being knowledgeable
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Making decisions on their own
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Overall web site
Speed of web site
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Web site being easy to use

Verified
2/5

2005-02-07

"Ordered a Toshiba 52HM84 DLP television. The order was shipped and received very quickly. Shipping charges were very reasonable. Item was received in defective condition but etronics was very quick to point out there is no exchanges on televsions, even if they are defective. They should consider having a message saying "Sold AS IS - no exchanges even if defective"."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-05

"The product pricing was more favorable than either Amazon.com or Chefscatalog.com The delivery exceeded expectations-2 days from order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-05

"I must admit I was little nervous placing an online order for a $2000+ television, but with a savings of $500 over my local store I decided to go for it. It all paid off in the end. After a couple e-mails and a phone call to my credit card company for verification purposes, my tv was shipped. I received my tracking number and got my tv a couple days later. Absolutely no problems. TV was brand new with full warranty in the original factory box. With the money I saved, I was able to upgrade my sound system. Thanks."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services

Verified
5/5

2005-02-04

"Excellent web site easy to use and follow. Order process was a breeze. Many thanks..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-02-04

"very fast service good communication would buy fromo them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-02-04

"I am very pleased with the price and service I am getting from etronics. I hope to look for the best deals at your website in the future.

Thanks so much for all your hard work and definately keep it up ;)

Sebastian
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability