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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

5/5

2005-02-03

"It was very easy to find what I wanted a place an order. I intend to use this company for future purchases. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

Verified
5/5

2005-02-03

"What a company!!! I have never had such good service. I place the order at 3PM and 10AM the next morning I have my camera. One telephone call to make sure I was the right person and 4 E-mails keeping me informed of every step in the ordering and shipping process. I would give this company preference to any other like company at this point. Thanks , Bob Cowart"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A

Verified
5/5

2005-02-02

"I am a very happy customer. Their website was user friendly, the order was delivered on time and the product was exactly what I ordered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
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Being easy to reach
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Being trustworthy
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Overall web site
Web site being easy to use
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Speed of web site

5/5

2005-02-02

"i enjoy listening to music and have put the extra money and time to make my mobile sound system more than just your average radio. i purchased a subwoofer from etronics yesterday morning and they had it shipped out the same day. i also bought an amplifier from etronics about three years ago and had the same pleasant experience. still using that amplifier with no problems at all. thanks etronics!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2005-02-02

"Fine, prompt service. Wished product would have been shipped sooner, however. Would shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Being trustworthy
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-02

"Unbelievably awesome status communications. Incredible prices. Good selection and easy to navigate site. I'm always impressed with this site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Speed of web site
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Verified
5/5

2005-02-02

"The service was perfect. The item was shipped out on the same day and i received it on second business day. I'm comletely satisfied !
Thank you etronics.com !
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
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Making decisions on their own
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Customer service making decisions on their own
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Overall web site
Speed of web site
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Web site reliability

Verified
5/5

2005-02-02

"Received the item promptly. It was packaged well and everything was in order. I was pleasantly surprised at the quality of the item. Very satisfied with order from start to finish. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-01

"My experience with etronics.com was excellent! First of all the site contains all the information you need, very convenient for the shopper. I bought a car CD player which I needed for a gift for a person in Europe. I checked thousands of sites out to find a player that is compatible with both - US and European frequency but no luck until I found etronics.com - they have a detail describtion about every product they sell. The price was unbelievable. The customer service is terrific - not only they treat you nicely but they give you a very professional answers to your questions. On the top of everything they shipped my player the day I ordered it and I got it in in 2 days. I am sure I forgot something but the most important thing I would say is: DON'T WASTE YOUR TIME TO SHOP ANYWHERE ELSE, you will find everything you need here and at a perfect price!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-01-31

"A few hiccups, but you can't beat them on their price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-01-29

"I had a problem with a defective wireless speaker unit that came as part of a Kenwood Home Theatre. Although Etronics is not an authorized seller of Kenwood products, Etronics committed to making good on warranty repairs should Kenwood fail to do that. Further, when they became aware of my dissatisfaction, Etronics customer service contacted me to make sure that I was aware of their willingness to work with me. You can't do better than that kind of commitment to customer service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
N/A
Speed of web site
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Verified
5/5

2005-01-28

"very good service, ordered a dvd minisystem jan 13, it was delivered jan 18 - DHL. service was prompt, secure and fast. we will use this store again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-01-28

"My first time and I can say my experience with this store was superb. I ordered Sony HMD1G5K 1GB Hi-MD Disc (5 Pack) last wednesday and took the ground delivery. I already had the item by friday! What a great service and low price... I already put etronics.com on my buying online favorites. Great store!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2005-01-28

"Etronics waste no time in shipping. I have always received my order within three days. Hard to reach customer service in person. Slow response from customer service on internet. Form letter usually tries to address the issue. Custonmer service did resolve my problem, (my fault)in a very timely manner.I am a repeat customer, I like you guys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-01-28

"Excellent service, great communication,low price, quality merchandise, super-fast shipping. I will DEFINITELY do business with E-tronics again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use