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5/5

2005-01-18

"this is the 2nd time i buy from etronics. and both transactions have been smooth without any glitches. i'll buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-01-18

"Very fast shipping. Shipped out the same day with tracking number provided.
Have not recieved the product yet. So far so good.
Patrick
"

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Overall quality of the company
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Verified
5/5

2005-01-16

"etronics blows those shady bogus electronic stores in brooklyn! keep up the good work guys. hopefully someday you will be able to buy online and exchange it on thier local store. that will really make life simpler."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Resolving problems
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Making decisions on their own
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Being knowledgeable
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Verified
5/5

2005-01-16

"This was the best transaction I've ever had, with any company. I received just what was described and I received it when promised. Thank you Etronics, you've made internet shopping stress free!!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-01-16

"I have purchased a Yamaha Reciever and a optic cable and the prices were outstanding, the orders where shipped very fast and I liked everything about the purchases."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-01-15

"I could not be more pleased with the efficient way in which my order was handled. I ordered the telephone on Tuesday and received it at my home in Florida the following Friday. It took only a few moments to install. After charging the batteries for the stated time, I put the telephone into service. I am delighted with the product. It meets all of my expectations."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-15

"I ordered the Canon CP-330 Compact Photo Printer from Etronics because their listing price was $25.00 - $50.00 better than all of my local retailers.
Also, their website was extremely user friendly, and the contents and specs of their merchandise were readily available to review, along with pictures. It was important to me to know what I was getting prior to ordering.
Checkout on the website was extremely easy, and the bottom-line price was as I expected. Also, shipping was free, which is extremely nice when you are spending a higher amount of money.
Finally, I received my order in 2 days! That was especially impressive since it arrived in Chicago from New York so quickly and in perfect condition.
I am extremely pleased with this merchant and am happy that my order was delivered by DHL. They always take the time to see if you are home instead of just dropping it at your door and running.
I have tried my printer, and it works beautifully just as I had hoped.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-15

"hi etronics
i love you guys! i ordered some stuff for my sirius radio....you had the items in stock and at a MUCH lower price then anyone else....the only thing that sucked was the shipper...DHL sucked....you guys rock.
Michael
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-15

"Bought an audio/video receiver.

They shipped within 24 hours.
Shipment tracking information e-mailed within 24 hours.
Merchandise properly packaged, in factory sealed box.
They included not one but TWO freebie cleaning kits for home audio equipment. (Thanks!)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
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Verified
5/5

2005-01-15

"I would like to thank Etronics for the wonderful service! Ordering online was easy, but I had a quick question about my order so I called customer service. The representative who I spoke to was truly knowledgeable, helpful and kind. The order was received when promised in perfect condition. I wish all of my on line transactions could be professional. Thanks Etronics!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-01-14

"Great super fast service, got all just as ordered and for a great price too"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

JGT
Verified
5/5

2005-01-14

"Fast service, speedy delivery. Product was received at my house in rural New Mexico within four days of the order being placed. I can't complain about that. Great job!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-01-14

"Etronics was easy to use, customer service on the phone was friendly, prompt, and accurate (on a Sunday evening), and the order arrived precisely when promised, within 2 business days, even though it was placed just 5 days before Christmas. The product (a Nikon Coolpix 5400 digital camera) was new and in perfect shape, and Etronics helped me figure out the $200 rebate from Nikon, which made the purchase a total steal.

I highly recommend Etronics, both as a dealer and as a resource for learning about products and comparing them. My friends who purchase hi-fi equipment swear by them too. Their price is always at or near the bottom, and for my money I'd go with Etronics, b/c they have a record of good customer service and only sell new items.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2005-01-14

"This store has the best Net price. Ordering was easy and processing was fast. If the receiver works as well as Etronics, I will be a happy camper. This is one emerchant I will revisit! Recieved the equipment a day earlier than I expected. When I order and receive my receiver, I will hook it up and get ready to rock and roll. I will try and update the review on the performacne of the box later."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-01-14

"The website was easy to use. My order was quickly processed and delivered. No hassles and that is great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site