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0.00/5
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Return/Replacement policy:
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Verified
5/5

2004-12-18

"These guys are great. I placed this order At 4:00 P.M. on Thursday December-16-2004 and recieved it on Saturday December-18-2004. I know for sure I will be doing business with Etronics in the future.A++++++++++++++++++++++++ Rating here"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall web site
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Web site being easy to use

Verified
5/5

2004-12-18

"The camera shiped the same day. I would buy from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
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Is easy to do business with

Verified
5/5

2004-12-18

"Excellent website and email confirmations. Only complaint was with the delivery provider, DHL. I'd order again if I can designate the courier."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Customer service making decisions on their own
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-12-18

"Web site was well organized and easy to work with.
Order was processed and shipped within 1 business day.
Package was received from DHL in excellent condition and on the promised day of delivery.
Package was in manufacturers orignal carton and in perfect condition.
Overall my 1st experience with this company was excellent, so much so that I placed a second order with them yesterday.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-18

"Simple, clean, fast website. Excellent automatic service.

The site was well organized and I quickly found what I was looking for. Even though I was a first-time customer, I made my purchase with almost no hassle at all (unlike those other websites that force you through 5 pages of "did you miss this item" and "do you want newsletters from all our friends" sales attempts during the checkout process, etronics had no annoying last-minute pressure sales.)

I also found it very nice that they were dilligent in checking the credit card. My bank's fraud division called the next day to doublecheck that it was indeed me, something that's never happened before with online shopping and something that etronics warned me would happen since my shipping address did not match my billing address.

I received an e-mail immediately to confirm the order and a follow up e-mail (with a tracking number!) once the order shipped.

It has not arrived yet (it is not supposed to for another few days) but so far this has been an excellent experience. My only gripe is that after placing the order they had a small ad by DoubleClick that I made the mistake of clicking on and it was very annoying. However, the ad on their page was small and I chose to click on it, nothing popped-up, so it in no way detracted from the shopping experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-18

"Web site was easy to use. Prices were good and the product arrived sooner than they said it would. A very good experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Web site being easy to use
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Verified
5/5

2004-12-18

"Excellent. Had an item that was out of stock at many other merchants. Shipment was the same day as order. Completely trouble free."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
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Being knowledgeable
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Overall web site
Speed of web site
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Web site reliability

5/5

2004-12-18

"I ordered a Minolta A200 digital camera on Thursday afternoon. 2 day shipping was only a dollar more than 3-to-5 day shipping, so I chose 2 day shipping. I received an email within a few hours telling me that the camera had shipped. It arrived early Friday afternoon in excellent condition. No bait-and-switch, no pressure to buy accessories, no oops-it-really-wasn't-in-stock tactics. Just simple, fast, efficient service along with great prices. I would buy from Etronics again in a heartbeat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-12-17

"Great service, I'm in the pacific northwest and placed my order at 5:15 PM my time - 8:00 PM EST and specified second day air shipping. I received a notice that my order had shipped just two hours later at 7:16 PM my time. The order arrived at 2:00 PM my the next day only 21 hours after I placed it. Fantastic service. Thanks Etronics."

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Overall quality of the company
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Is easy to do business with
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Is trustworthy

5/5

2004-12-17

"Excellent! They had exactly what I needed at the best price anywhere. To make it even better, I received my merchandise way ahead of the anticipated delivery date. Great place to shop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
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5/5

2004-12-17

"Great experience. Great prices, easy to find what I was looking for. Loved that I could search by manf, price, equipment, etc!!! Fast and easy checkout process. Really Fast on getting my order shipped and on it's way to me!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-17

"Quick reliable service! Very user friendly web site. I would recommend this merchant to all users."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-12-17

"Excellent service, ordered on tuesday and received item thursday here in florida..Same experience with previous order...highly recommend this company"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
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Customer service resolving problems
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Verified
5/5

2004-12-17

"The item was delivered in less time than expected and was not damaged and ready to use. I have ordered from Etronics previously and had the same positive outcome. Excellence shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
Customer service being easy to reach
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N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-12-17

"It was a real pleasure to order from this company. They had extremely competitive prices (in fact the lowest price on the audio cord I was looking for, on the internet). I received the product in perfectly new condition, and it was packaged very well. But the best thing about dealing with this company was their prompt service. My item arrived the same week that I placed the order. I could not believe this! Every thing about ordering from etronics was A+++. Will surely be ordering from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site