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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2004-12-29

"As usual my order was processed very quickly and was shipped less that 2 days after I placed the order on their web page. I am very pleased with the service I have received regarding this order and similar orders in the past.
I wish all sellers were as honest and quick as Etronic. I am in the process of getting a refund through my credit card company from another vendor who failed to ship me a laptop.
I will continue to use Etronics in the future for any items I need that they carry. I wish Etronic carried laptops
Ugo Innocenti
Kelseyville, California
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
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Resolving problems
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2004-12-29

"Excellent service. No problem ordering. Got exactly what I ordered."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
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Is trustworthy
Is consumer focused

Verified
5/5

2004-12-29

"I was very pleased with my purchase from etronics.com. Not only was the price right, but I received my purchase just 3 days after ordering."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Overall customer service
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Web site being easy to use

4/5

2004-12-29

"I feel good by ordering a washing machine here. the price is the lowest that I can find although the shipping is a little bit high. The response is quick. I received the shipping notice within 24 hrs after I placed the order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-12-29

"Etronics is a great company. They have a wide selection of items to choose from. We have purchased items online and over the phone. They have all the items we ever needed and an affordable price. There shipping rates are shown upfront with the product we intend to purchase. We receive conformation and information emails on our purchases. The items are delivered on time and as expected. It is a very reliable company. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-12-29

"This is my 5th large order with
Etronics.com. Service is excellent, shipping is quick, and prices are great!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-12-29

"Eccellent shopping experience! Delivery was extremely fast, price was right and product exactly as described. I would highly recommend Etronics to anyone.
Ed Ropgers
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-12-29

"Excellent purchasing experience. Order confirmation email received immediately after purchase was made. Order shipped the same day! Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-12-29

"Extreemly wonderful transaction. Placed order online at 3am using 2nd day shipping and received at my door the next day at 5 pm from DHL delvery. Totally awesome.... Thank you. Highly recomended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-12-28

"This is the first time I am ordering from this store. What a wonderful experience! I ordered 2 sets of car speakers on 12/27/04. Ordering was a breeze. Prices are very reasonable. I even called customer service to ask a question and telephone service was very good. My items were in stock, so they were shipped the same day. I took the regular, ground delivery service. Unbelievably, we received the delivery today (12/28/04) -- THE VERY NEXT DAY! (New York to Harleysville, PA) Needless to say, I received exceptional service. Would definitely buy from this company again. "

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Is trustworthy

Verified
5/5

2004-12-28

"Ordering from Etronics was a pleasure: my order arrived even sooner than the 2 days they predicted. I would certainly use them again."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is easy to do business with
Is committed to quality products and services

Verified
5/5

2004-12-28

"I have had problems with mail order electronics and camera places before so I was hesitant about placing a first time order with Etronics for a Kenwood A/V Receiver but decided to give them a shot after reading mostly positive feedback from other customers. It was a good decision and I was VERY pleased with experience.

Etronics had about the best price on this particular item and listed it as "in stock" on their web site. Since the price was so good and I was having a new satelite sytem and high def TV installed a few days later I went ahead and paid the extra money for 2nd day delivery. Less than 24 hours later I got an e-mail from the shipper saying that the item had been left at my house! East Coast to Oklahoma in less than 24 hours with the best price....I'll definitely shop with these guys again and based on my experience would feel confident recommending them to someone else.



"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-28

"Super fast shipping excellent price. Great place to do buisness.I am a very happy with the purchase here."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2004-12-28

"Good website. Shipped quickly. So far, so good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-12-28

"They had the best price including tax and shipping. They sent the correct product. I received it five days later."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
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Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Overall web site
Speed of web site
Web site reliability
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Web site being easy to use