"Etronics continues to provide competitive pricing and good selection of products. Usually shipping occurs same day (note purchases over $1000 customer needs to call their credit card company to pre approve the charge to avoid delays).
Only negative is that sometimes their shiping charges are more expensive than competition. "
"This is the best website I have ever ordered from.
I ordered Alpine speakers on a Monday and my son
called me at work on Wednesday to inform me that the speakers were in.
Very pleased with your service and customer service department.
Thank you again - and Happy Holidays!
Sue@yahoo"
"Update on Nikon D70 order. The camera was waiting for me when I got home from work on Thursday, 12/9/2004, a day earlier than expected. Based on my experience with this order, I will definitely use etronics again. Outstanding service on my order.
After researching numerous online vendors I ordered a Nikon D70 and two Sandisk Ultra II Compact Flash Cards with 2nd day shipping on 12/07/2004 at about 10:50PM PST. I received my order confirmation withing 15 minutes of placing the order. I received another email at 10:08AM on 12/08/2004 notifiing me that my order had completed authorization and verification and had been released for shipment. Tonight, 12/08/2004 at 7:24PM I received notification that my order had been shipped via DHL and should arrive on 12/10/2004. I accessed the DHL tracking site with the tracking number provided and my order showed that it had been picked at the shippers and was departing origin (Brooklyn, NY). So far I am very pleased the my choice of etronics. The online ordering process was simple and straight forward, the processing of the order has been quick, and the status of the order has been prompt. Now if the package arrives on Friday, 12/10/2004, as stated it will complete what to this point has been a very positive purchasing experience."
"Wrong Color delivered. Ordered a Flat-Matte finish Cusinart Coffeemaker for home but received a chrome one. My order confirmation and the shipping invoice confirmed black, but was sent the wrong color. I'm disappointed but won't return it because of the delay and the hassle."
"I ordered a forty dollar wrist watch from etronics this afternoon via telephone. The saleswoman was professional and efficient. I immediately received an e-mail confirming order and only six hours later, another e-mail confirmation was received with order tracking info. I received the watch in a well-packaged box with popcorn filling. The watch was new and works great. I am totally satisfied with the service I received from etronics. MP"
"Ordering experience excellent. Website user friendly. Found what I wanted and ordered the item. DVD player was delivered the next day.
Given this experience, I will defintely shop from Etronics again for any future electronic needs.
Thank you."
"Dear Team Etronics,
I was amazed at how fast you processed and shipped my order. This was my second purchase from you.
I am very satisfied with both of my products. The price was right. The delivery was prompt. The quality is good. The products were well packed. Everything was and is perfect.
You will be my first consideration in the future, when I am shopping for any of the many products that you supply. You will be highly recommended, by me, to my friends and customers.
Thank you.
Kenneth Boyd, Owner
Import Car Repair and
Tropical Wings Hawaii
"
"Absolutely wonderful service!!!!! Received the next day....thank you!!!!!!
"
"Purchased a Canon 130U Caption Camera Kit. I was able to call from Iraq and the customer service person--Justin was most helpful. Since I am in Iraq, the camera will be sent to my billing record (home) in Atlanta, GA and sent from Atlanta to Iraq."
"I put an order of two lenses. I was charged by the two lenses but I only received one. I sent them immediately an email with this issue and all the information that they asked. After several days back and forth with emails I am with no money and no lens and the customer services does not provide a fair solution (I can pay another one or wait for a couple of weeks or more to find where was the lens missed). The customer service was useless and they just do not care about the customer after charging you. It is my first and last time to buy from this company."
"The website has great prices, however I was trying to calculate my total and clicked a button to review the order and it placed the order. I immediately emailed them to cancel the order, but they would not. If you want it cheap, this is the place, if you want cusomer service, look elsewhere"
" As usual my order was processed and delivered on time. I'm very satisfied with the way Etronics.com does business. Not only do they have some of the lowest prices on the web, but their promt delivery (via DHL) and second to none customer service, makes them my number one choice. Great shopping experience. "
"Very intuitive website with descriptive information on items. I placed my order by phone and was delighted with the prompt and courteous manor in which my requests were handled. I will definately shop with eTronics again."
"These people are great to work with and the shipping was really fast.....shipped the same day I ordered. will order from them again soon."
"Easy to find items, quick delivery at a fair price. Had one of the best prices for a Panasonic 50" plasma TV no hard sell."