"The website was very user-friendly and I was able to locate and easily purchase the item of interest. The package shipped that night and arrived at my door the following day, using standard ground delivery. It satisfied my need for instant gratification."
"Terrific sales. I ordered late on Tuesday night. It shipped out the next morning. Since I had chosen the 2nd day option I expected it to come 2 days later, but it actually arrived the next day. This was extremely surprising because I expected it to be DELAYED because of the holiday rush. That is an example of excellent service... Oh, forgot to mention that the item was $50 cheaper than anywhere else on the yet (yes, even amazon!)
"
"The items arrived in 4 days and in great shape. The price was right and I will continue doing business with them."
"Best price. Easy ordering. Delivered as expected. Couldn't ask for more! I'll definately shop at Etronics in the future."
"Amazingly low price, fast response and delivery for an unusual audio component that could not be found elsewhere online."
"I couldnt believe how quick and informative the purchasing was online. I could see the status of my order being processed online, right up to shipping. WOW!!!
recommended to me by my best friend so I decided to give it a try. What a deal on the price too!!!
I hope that my new Denon is everything I hoped for. Etronics so far you have my AAA rating"
"Tried to purchase a watch for a Christmas gift on 19 Dec 2004. Etronics listed it as in stock, so I made the purchase online and received an order confirmation. A few hours later on 19 Dec 2004 14:33 hours, I received a confirmation e-mail. On 21 Dec 2004 11:36 hours, I received another e-mail that the in stock item was really out of stock. I have ordered online many times from Newegg.com and Buy.com and this has never occurred. If an item is not in stock, then it should not be listed as in stock.
"
"Thank you so much for making internet shopping a pleasure this Holiday season. I was thoroughly impressed with the competitive prices as well as the timeliness of my delivery. I placed my order on 12/20 and received it the following day. Please note that I selected 2nd day delivery. Thanks again and I will certainly do business with you again in the near future. I've also recommended this site to several of my co-workers. Happy Holidays"
"Although I have not received my order yet, it was shipped the same day it was placed. It really surprised me that they could get it out so quickly the week of Christmas. Update - order was received quickly and well packaged."
"I purchased the Panasonic (KX-TG2357B) cordless phone/answering machine combo from Etronics to give as a gift. I started to order online and changed my mind and called the order in. I did this to ensure that the item was in stock and would be shipped in time for Christmas. I did not get the person's name that took my order, however this guy was great! Very professional, took the time to answer all of my questions, and helped me figure out the best shipping option for such a late order date. Etronics has a very good web site which I will use for future orders and they have the best prices. They have followed up with several emails concerning my order and shipping information letting me know the current status. I will order from them again and highly recommend them to others. Thanks Etronics!
Here's an update to the above...received the item via DHL delivery in two days as expected. Item was packaged well...no problems whatsoever. Will buy from again!
"
"Terrible experience.
Product (DVD/VCR) out-of-the-box was faulty. Tape door wouldn't open upon eject. Have to hold it open manually.
Company would not authorized return shipping. Said I should contact the product manufacturer.
Suspect company may be conducting borderline business practices. Might contact NY State Attorney General."
"My husband wanted the Panasonic SC-HT07 for Christmas. I searched several of the local electronics stores and couldn't find it. I searched online and decided to call eTronics to ask additional information about shipping, etc. to make sure I would have this before the holidays. Some of popular websites couldn't guarantee Christmas Delivery. I spoke to a sales associate from eTronics and he said my order would be shipped the following Monday. I told the associate that I needed to have it before we went out of town for the holidays. He said it shouldn't be a problem and if it got close to the holidays and it hadn't shipped, we could work something out to have it shipped somewhere else. I was surprised when my order was shipped that very same day and I received it the following afternoon. I highly recommend this store to others - friendly associates, quick turnaround on the order, and earlier than expected delivery!
Additional info - At first, we had problems with the product (turned out to be user error - my husband) - the sound kept cutting out. During the weekend, I called Panasonic and waited on hold for 55 minutes until I finally spoke to a rep and she provided the name of a company that could repair the product. It was not a convenient location, so my husband and I decided we wanted to return the product. I emailed eTronics and received a response quickly about the various ways I could return the product. I was happy with the quick response. The product now works and we're very satisfied. I would buy from etronics again."
"Bought the Panasonic SC-HT07 HTIB from etronics.com because they were almost $100 cheaper than MSRP. However, shipping was $45 but the item weighed 60 lbs. so I imagine this was pretty close to cost. Still saved over $50. Item was shipped within 24 hours, and I received it in less than a week. I would definitely do business with them again."
"After looking for a good price on the Canon EOS 70-300mm IS USM len. I found Etronics.com. They had a very good price and the lens was in stock. The only thing I didn,t like was the location, New York. Some camera stores there likes to pull the low price bate and switch or charge 1/3 the total cost for shipping. Not Etronics, the price was real and the sales person was very friendly. My lens was shipped the next day at NO COST TO ME, FREE SHIPPING. I am going to buy from them very soon. "
"This company did a fantastic job! I was especially impressed after having to cancel an order from another company because I was lied to about merchandise being in stock. Etronics said the item was indeed in stock (like web page stated), I had it shipped with 2-day air status, and it arrived in less than 24 hours! E-mail communication was very clear! Oh yeah, same price as "bad" company and cheaper in shipping!"