"I purchased an 18’’ Miele dishwasher instead of the 24”. I called about exchangeing the incorrect size, the dishwasher had already shipped and I asked if I reorderd the correct size from them would they waive the 20% restocking fee. I was told by the owner of the company that they would. It took over a month and three phone calls to get a refund for a dishwaher that I never took delivey of (the 18”). When the credit finally went through they had deducted the 20% restocking fee. Had I know that they wouldn’t keep their word I would have canclled the order and bought the correct dishwasher else where. Not a compnay to put your trust in. "

"thieves! worst customer service ever!
we were sent two defective dehumidifiers from evvive. After 3 months of requesting a refund be sent, we were told that it was a manufacturing defect & to take it up with the dehumidifier company. Their customer service rep, however, told us to return it to them for a full refund. Instead, the thieves at evvive kept $60 for "restocking" even though we got nothing in return. I spoke to the "shipping manager/co-owner" who basically told me I was supposed to know the difference between a shipping & manufacture defect so I was out of luck.

definitely never going to order from this company again. Filing complaint with BBB."

"I ordered a Miele Olympus vacuum through evVive and love it! It was in excellent condition when I received it and is much better than my previous vacuum cleaner. I would not have been able to get this vacuum from any of the stores near me and am happy I was able to buy such a nice product at a low price. I'll definitely order from evVive next time I need a new appliance for my home and have already encouraged several of my friends to do the same."

"We ordered an over-the-range microwave through evVive. No complaints at all - the order and delivery went as planned and the price was great. We will absolutely use them again and I was glad they were located in our home state of New Jersey."

"I was shopping for a new vacuum when my crap dyson died. I went to the store and found nothing that felt nice. While browsing I came across evvive.com and found Miele Vacuums. I called and the sales rep was AMAZING, they spent the time and asked the kind of use and we narrowed down which one would work best. I ended up with the Miele TWIST and it fits my needs perfectly, and arrived in just a few days. Thank you to the great sales woman who helped me!"

"I found evVive through the Amazon marketplace. I liked their pricing and that they were only a state away. The microwave arrived in a couple days, but was damaged. Fear not though, evVive made good on it and I had the replacement in less than a week. They were a delight to deal with. Thank you very much!"

"I ordered a corded handheld vacuum cleaner and received instead a Pet Hair Eraser. That would have been fine if the company evVive had just credited me for the incorrect item. However, I sent the item back, still have not received a credit, and was informed that evVive has to inspect my returned item before they can issue me a credit! Why am I assumed to have opened and harmed the item when the mistake was theirs?"

"I purchased a Haan FS20 Steam Cleaning Floor Sanitizer from evVive on a Friday and it was delivered within less than 24 hours! Seriously?! Now THAT is excellent service. And by the way, my wife LOVES her Haan FS20. I HIGHLY RECOMMEND both evVive and the Haan FS20."

"Great folks. I ordered on May 2nd. Received confirmation for delivery on Friday the 6th. I was impatient to set up my new grill for mothers' day so I drove to their store/warehouse in New Jersey and picked up the item. They were welcoming and helped me load my van. We even had coffee with one the owners. Thank you evvive!"

"bought appliance package. sales person helped me with selection. gave me ideas along the way. delivery and installation went smooth. waiting for my rebate check to come from Whirlpool for additional savings. thank you evvive!"

"It's been a month after my order was made. Customer service is slow and very very poor. I asked for them to send out another invoice, and nothing ever came back. Pam that was working as a phone customer service agent takes 20 minute to type in my address and told me she was typing with one hand. She asked me to repeat 5 times, and still my order wasn't processed. Would never buy from them again and have to cancel my order since I couldn't take it anymore. Would pay more from other stores to get my goods on time and with much better service."

"Worked with both Michael and Pamela here. They worked very hard to get my order and hold it until I could accept delivery. EvVive's customer service is excellent, and they will have my repeat business."

"At first I was very nervous spending $5k+ at a company I'd never heard of. However, it turned out to be the BEST online ordering experience I ever had. Price was great, delivery was exactly as specified and the shipping company was very helpful. They (Shippers) carefully removed all packaging and aided in the inspection. Highest possible recommendation."

"Bought a kitchen package, including refrigerator, range, and dishwasher. Got all my items on time as promised, no hassle. Did make few phone calls to follow-up and the Customer Service staffs were helpful and most importantly, they offer the most competitive prices in the market that you can find.

Will definitely order from them again."

"Bought Miele coffee maker. Item arrived in ten days. Wished that FedEx tracking was provided automatically. I had to call to receive tracking. They said their new version is going to include notifications. Overall great product and great service. "