"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Low prices. Very decent shipping. "
"I knew what I needed, found it fast and check out was quick."
"good so far we will see once the part is here thanks"
"They found a vintage part for my truck. Good price also"
"Ordered .y part on the 4th. It was 15.00 but I paid 54 to have it overnighted. Needless to say it will be 3 more days before the part arrives in the evening. I am now ride less until then and when calling customer service to complain the lady threatened to hang up on me. Poor customer service all around. They are now blaming Fed ex and Im out the cost of the over night. Do mot order from them. Head down to your local Ford dealership and have them order your parts. At least they have a reputable guarantee of when it will be there. I'll never use this place again. "
"Cheaper than other sights, great customer service. Very Friendly. "
"Great selection, fast shipping
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"Was very pleased to be able to order and receive genuine parts for a 12-year old vehicle. "
"Part came two days early
And fit like a glove."
"Good experience timely delivery good price"
"My wiper arms were the exact replacement that I needed! Great guys!"
"I was able to find an exact match for my vehicle and vin. They matched the estimate that I got from the Ford dealership. "
"Went to Ford Dealership where the car was purchased used and didn’t have the security shade. They wanted 33% more for the exact same part. It is obvious why online sales continue to destroy brick and mortar stores. Just another example. Also I would have to wAit the same or more time plus pick it up. Thanks for offering genuine Ford parts for a fair price."
"This is the only place i could find the parts i need for my truck at an incredible price. Thank you!"
"I ordered lighted door sill plates for my 2016 Mustang that another supplier said they were out of them nationwide. FordPartsGiant had them in stock. I was pleasantly surprised when I received the package. My Mustang did not come from the factory with lighted door sill plates and I figured I would need to do some "splicing" to get them to work. The kit I bought was a factory part and it installed like the factory would install it. It came with all the parts I needed and the detailed instructions. They look great and I couldn't be happier!"
A rep from FordPartsGiant.com, MaxxGPG, has responded:
“Dear Customer, Overnight is not set up for a standard daily pickup, which means we have to manually create the label and schedule a pickup. This requires a 4 hour pickup window with it being done at least 2 hour in advance. This was created in the afternoon for the next day pickup to make sure it was picked up. ”