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Verified
5/5

2012-01-04

"Really happy with the value I found here. Zack in the sales office was very helpful. Highly recommended reseller. Attentive and easy to deal with.

Cheers!
"

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Verified
5/5

2012-01-03

"I am very happy with the service I received. The camera came brand new with everything in great condition."

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Verified
5/5

2012-01-03

"best price anywhere! Great service and support."

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Verified
4/5

2012-01-02

"This dealer is good. I had a very good experience. Shipping was on time, price was great and good customer service"

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Verified
5/5

2011-12-30

"Jack Green was extremely friendly & helpful with processing my order. I ended up with the Canon EOS t2i instead of my original choice of the Canon t3. I live in CA and was pretty hesitant in purchasing a big order from someone on the opposite coast. I guess I'm going to have to wait & see how soon this camera gets to me, then I can really let you know how great their service was!"

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Verified
5/5

2011-12-30

"Good selection of products, and best pricing I have seen."

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Verified
5/5

2011-12-30

"Some things are too good to be true... and some things are TRULY GOOD!

I've been looking for a Nikon D700 camera body at a low price for months and any time I would find one, I would discover that it was a gray market camera. When I finally found this camera on Fumfie.com at $350 less than all other retailers sell it for, I had to call the company to make sure it was a U.S. Model.

The sales rep, Zak, reassured me that the camera was a U.S. model and it was brand new. On top of that, he offered me 5-year warranty at half of the advertised price.

He reassured me the camera would ship the same day (this was Monday after Christmas).

I bought both and played the waiting game. I received the camera, free shipping, just 3 days later!

I was a bit skeptical at first, but I was willing to take a gamble on a little known online retailer, and I'm so happy I did!

No bait and switch took place, and no pushy salesmanship. Zak, the sales rep, asked me if I needed any lenses, batteries and filters (an obvious attempt to sell more product), and when I told him I had everything I needed, he didn't push it, which I appreciated.

This website was a fantastic find!
"

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Verified
5/5

2011-12-30

"This company is fantastic-went above and beyond with my order. Small problem and it was taken care of within 24 hours. Love the camera, love the service. Highly, highly recommend."

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Verified
5/5

2011-12-29

"Great service from Jack Greene--nice, personable and knowledgeable. Refreshing to deal with a reputatable company after all of the misrepresentations and lies I have encountered with other companies selling cameras on the internet.

Thanks again.

I later had a problem with the freebie case and lens cover. The case had an odor, and I had failed to specify that I was using a different lens than the camera ordered. When I called Fumfie, there was no wait time. The salesperson, Robert, was terrific, and immediately told me he would send a new case and the correct UV lens (even though it was my fault not specifying the size). I am so impressed. I will let everyone know that, unlike so many on-line retailers, you can trust Fumfie. I will definitely look to Fumfie for all of my camera needs. Thanks again Fumfie.

We received the upgraded case. The upgrade far exceeded my expectations. Again, it is certainly a pleasure doing business with Fumfie.
"

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Verified
4/5

2011-12-29

"Transaction went pretty smooth except for the undisclosed "insurance fee" that was not shown on the website while placing my order. Was notified of this fee after calling the company to verify my order. Had even called the company prior to making this purchase to see if there were any sales tax charge. Was told no sales tax charge but was also NOT notified of any "insurance fee" during that phone call. But I was compensated with a complimentary camera bag since I was not aware of the fee. Order was recevied prior to date promised. And at the time only this website had this product in stock when ordering. Also am receiving a free started kit from Fumfie for providing my order feedback. So I'd give 4 out of 5 stars. But I think the business would have more satisfied customers if that insurance fee were disclosed on the website. "

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Verified
2/5

2011-12-28

"I ordered a Canon Camcorder from FumFie and for some reason they asked to call to confirm the order. I called them and they asked me for accessories. I ended up adding a UV filter and an 8 hour battery.

The order shipped on time, I am quite satisfied with the camcorder (lowest price from all the retailers). But I got a 4 hour battery instead of an 8 hour battery. I called them up for an RMA for battery and UV filter (since the camcorder has a built in cap and the filter is really not useful). They didnt want to do that and so they offered to ship me another 4 hour battery. I was ok with that but I had to email them a couple of times before they finally shipped the second 4 hour battery.

However, turns out that the second battery is of much inferior quality (even though even the first one is Vivitar and the second is Bower). Bower does not give charge information at all so you do not know if the battery is charged or how much battery life is left when you are using the camcorder. So, it is quite unusable really and you will not use this battery for any important events.

I have asked them for a RMA for the battery multiple times. For some reason, they do not like that. They are willing to ship me more filters to compensate. However, overall my experience is not satisfying and I cannot rate them any higher.

Overall, their strategy is to lure you to buy additional stuff by forcing you to call them. If you can resist that, then by all means go and order from FumFie.
"

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Verified
5/5

2011-12-27

"The package arrived in a timely manner and without incident. The only suggestion I have is on invoices with multiple items, it would be helpful to list out the cost per item rather than one bulk total. I am very happy with the customer service and they are very eager to offer additional items to purchase that you may need and they also were eager to negotiate pricing on items being considered. I would definitely purchase from them again."

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Verified
5/5

2011-12-27

"Website is easy to browse. For every item you buy they suggest different items related to the main item. This is very helpful. Customer support is very friendly and they assisted very well. They kept things easier saving both customer and merchant's time.
Really like to shop online in at www.fumfie.com
"

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Verified
5/5

2011-12-27

"was treated very nicely, of course they tried to get me to upgrade things in my order which i understand is just business and it did not upset me."

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Verified
5/5

2011-12-27

"Absolutely great prices and selection, fast shipping,great product,overall a great company to deal with.A+++++"

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