"Fumfie has great deals and prices. I did have a problem though when ordering my a330. I called to make sure they had it in stock and that I would have someone pick it up and they confirmed all would be fine and that they had in stock. I had someone go down from Montreal to pick up the camera for that weekend and unfortunately there were no more in stock. So after a week I finally got my camera but now I'm stuck waiting to be able to pick it up. So I still haven't received the item and am hoping everything I ordered is in the package and intact."
"THE CUSTOMER SERVICE WAS GREAT. FUMFIE WAS THERE WHEN I NEEDED THEM. ANOTHER COMPANY GAVE ME THE RUN AROUND ABOUT THE SONY HVR-HD-1000U AND AFTER I ORDERED THE CAMCORDER THEY SAID THAT IT WAS ON BACK ORDER. BUT WHEN I CALL FUMFIE THEY TOOK CARE OF MY NEEDS AND EVEN GOT A BETTER DEAL. THANKS FUMFIE AND I WILL BE DOING BUSINESS WITH YOU IN THE FUTURE."
"I was quite happy to receive the digital SLR camera that I ordered from fumfie.com. It arrived with very little turnaround time and was just as advertised. The price was outstanding which was the deciding factor in the purchase. The salesperson I talked with on the phone was also very easy to deal with and helpful with information. In all, I would recommend this site to anyone looking for quality merchandise with a reasonable price."
"I'll be doing all my future photo shopping at Fumfie. The prices and service are excellent. I couldn't believe how fast I got my order from the time I placed it.
Thanks Fumfie!
Dave"
"I felt it was about time to upgrade from my Canon Rebel 300D (even though it still takes great pictures). After much consideration I decided to buy a Canon Rebel XS. I searched the web for the best price and found, you guessed it, fumfie.com. I placed my order which was then confirmed by email and the camera was delivered quickly. Needless to say (but I will) I am very pleased with the entire transaction."
"FumFie offered the best price on the Canon camera I purchased. Standard delivery was fast. The only negative I could mention is that FumFie charged me for insurance; while this in itself isn't a bad thing, the amount of the charge was a surprise. Even with this added charge, their price was good."
"My hats off to you fumfie. You get 10 out of 10 stars. Greetings everyone. Do hours of research and you will find yourself right back here. This is an awesome store. I have nothing but great things to say about them. Everything was as promised. I received a phone call promptly after ordering to confirm. I was greeted very professionally and without any pressures to buy a load of extra's that I did not need. I got my Sony dslr a380 camera in just 6 days after ordering. It was everything as I hoped. At first being the price shopper that I am, I almost struck the buy now button on one of two places that I thought I was going to buy my camera from...Then I said wait a minute Doug...You always check reviews first..Well...both places I read the reviews on had extremely low ratings. I mean to say very low ratings. I read what happened to just some of these people and I could hardly believe some of the nightmare stories. I decided to purchase my camera elsewhere and take those two sites out of my favorite list. Even if it meant spending $100 more I would not buy from those places....Then behold I found resellerratings.com and I found fumfie. Thank you resellerratings.com for having this website. Great Job..The price and the ratings at fumfie was incredible. In fact the price was within just a few dollars of the other two cheap places but without the low ratings. I spent one hour just reading the reviews.. Fumfie, you are in my favorite list and I will certainly come back to you again. Great Job. "
"As I'm reading these reviews, my mind is absolutely blown that anyone has actually had a good experience with Fumfie. My experience was the complete opposite and Fumfie seems like nothing but a scam. I was told that the battery that came with my 5D Mark ii was only 20 minutes & that I 'must' buy a better one, which they sell for $279. The pushy (and incredible rude) sales persons Tom told me I could not possibly find this battery for any less anywhere on the internet. Also told me I needed the warranty, b/c the Canon warranty for camera/lens is only 90 days. I said I don't think that is true & he told me I didn't know what I was talking about. He raised his voice & was handling the call horribly, so I asked to speak to his manager & he said he WAS the manager.
Completely frustrated, I decided just to wait for my package & call back if anything seemed fishy. Just as thought, it was a total sales scam. My $3549.99 package showed up with a Zeikos battery ($17.99 on Amazon!) and a Canon warranty clearly stating 1 year warranty. Tom had outright lied and upsold me a piece of crap. Also, be aware that Canon warranty is not valid if the camera is used with non-Canon brand electronics, such as cheap Zeikos batteries.
I called back the next day, asked to speak Tom & he acted the like conversation had never happened. He told me we never talked. After speaking to someone else, I learned that Tom was not the manager (another lie). I asked to speak to whoever was really charge and they said the VP is untouchable, we can't email him & we can't leave him a message b/c he's only there 1-2 days a week & everything is done by Post-it's.
After an hour on the phone, the customer service agent (who was the only good thing about this entire ordeal) helped me figure out a solution. I could keep the camera & lens & get a refund for junk they sold me, minus shipping & insurance fee. Good enough.
Bottom line, the goods are cheap but they will absolutely ROB you with accessories & warranties & an insurance fee (4%-6%, depending on who you talk to, another fishy policy). You will never see a total, even after you put in your CC number & it is charged. They don't send you a receipt of any kind unless you ask for it.
Fumfie may save you some money, but you will pay for it in the end. Do NOT waste your time with them. "
"Do NOT buy from this store - they are misleading, manipulative, and pulled a bait-and-switch on me. Their policies and sales training are all geared to get you to bite on their lower camera price and then manipulate you into spending alot more money on unnecessary accessories. First, they make you call to "confirm your order" - this is so they can sell you more things. They suckered me into buying an additional battery, lying on several counts: 1. that the included battery only lasts 30 min (LIE - it lasts 90 min)); 2. that the additional battery was a manufacturer's battery (LIE - it was a cheap knock-off); and 3. that the additional battery was priced at 1/4 the mfg battery's price (LIE - it was more than the original mfg's battery). Then, between the time I placed the order and received the order, they cut the return policy timeframe in half from 14 to 7 days. So, when the box was opened more than 7 days after receipt (it was a gift), they refused to accept the return. This is NOT a reputable company, and they are NOT interested in serving the customer."
"My online purchase was handled efficiently and verified by a phone call from a store representative and I received my entire order in a timely manner. I purchased an extended warranty which will be helpful if repairs are necessary after the original warranty expires. "
"FumFie customer service over the phone was fantastic. They were very pleasant, and my order was completed within 10 mins start to finish. Prices are reasonable when compared to other competitors. I will definately shop again. Great service and delivery was on time with no issues!"
"I was completely dreading having to deal with another bait and switch NY retailer to buy my Canon XSi. What a wonderful surprise I got from the very helpful people at Fumfie. My salesman helped me get everything I would need at great prices to enjoy my camera. The only negative was the 6% "insurance fee" which I accepted because of the great low overall prices."
"OVERALL I AM PLEASED WITH THE PRODUCT PURCHASED. I DID HAVE SOME DOUBTS ABOUT THE WAY THE ORDER PROCESS WAS CONDUCTED AS FOLLOWS:
1.THE REQUIREMENT TO FOLLOW UP WITH A PHONE CALL TO VERIFY MY ORDER AT FIRST SEEMED VIABLE BECAUSE OF THE LARGE AMOUNT. BUT THIS SOON BECAME APPARENT AS A MEANS FOR THE PROVIDER TO DRIVE UP THE PRICE WITH ACCESSSORIES.
2.WHEN I CALLED THE PHONE WAS ANSWERED WITH A SIMPLE HELLO AS IF I WAS CONTACTING A RESIDENCE AND NOT A BUSINESS. AT WHICH TIME I WAS TOLD THAT A REPRESENTIVE WOULD CONTACT ME IN A COUPLE OF MINUTES WHICH TURNED OUT TO BE MORE LIKE 30 MINUTES. FURTHER INCREASING THE ANXIETY THAT I WAS INVOLVED IN SOME SORT OF CREDIT CARD SCAM.
3.MY CONVERSATION WITH THE COMPANY REP WAS A OBVIOUS SALES PLOY WITH A CERTAIN TARGETED DOLLAR AMOUNT AS THEIR GOAL.
4.LASTLY WHEN I ASKED FOR A INVOICE OF THE ITEMS I AGREED TO PURCHASE. WHAT I RECEIVED WAS A LIST OF PARTS WITH ONLY A TOTAL PRICE AND NOT A INDIVIDUAL PRICING BREAKDOWN. THEREFORE I HAD NO WAY TO DETERMINE THE ACTUAL VALUE OF THE ITEMS.
ALL OF THE ABOVE MADE THE ACTUAL PROCCESS STRESSFUL AND I CAME AWAY FEELING I HAD BEEN TAKEN ADVANTAGE OF.
RMINE"
"The prices seem to low to be true but I ordered anyways with the assumption that mastercard would protect me if it was. Everything I ordered arrived in one week and was exactly what i ordered and was in good order. I was very satisfied and will recommend."
"Overall this is a good place to purchase your camera products given the very low prices compared to other sites and local stores.
In addition I received some additional gifts probably in the $100.00 range.
If you are in a hurry to get your items, opt for the faster shipping methods. Mine took 12 days to be delivered."