"There was an issue, but a friendly staff did it best to resolve it. I would give them 9/10."
"I receved my order on time, one day befor we went on our vaccation. I checked my new camera and it was ok. I would recomend your stor to my freands & family. Thanks Alex Kalenian"
"Fumfie sales person was very patiece with me through a caregiver answering all my questions. While waiting for me to type out the question and have caregiver communicate my conserse he wasn't pushy. I am handicaped with ALS and I can't talk. Have sales person with that amount of patiece is inportant to me. I bought the Canon 50d. For a great price and warienty for five years. I like that they don't Bait and swap like so many other Web-sight do. The price match on warienty was nice to. I would highly reccamend others to buy from Fumfie"
"Best prices for cameras. Great costumer service. Super fast shipping. Highly recomended. "
"After searching many websites for good pricing on a Nikon D5000, I chose Fumfie not only because their pricing was better than any other site I looked at, but because their site was extremely easy to use. I called my order in and talked with a knowledgeable sales person who helped explain the differences between two flashes I was thinking of buying. He asked me questions on how I was going to use my camera and helped me pick the flash he thought was right for me and not the more expensive flash. He had my best interest in mind and that was impressive. I will definitely use Fumfie again when I purchase new lenses and upgrades. Thank you Fumfie."
"EXCELLENT SERVICE! They made sure they confirmed billing info by calling before shipping out. Good security measure. I received my Camera ahead of schedule. With the UPS tracking number I knew exactly the day and time I was going to get my package. Their prices are the best right now. I even recommended them to my friend who just ordered his Canon 7D from them. Fumfie even ensures your package so if it is lost, you will be running around with your head cut off. 10% positive that I will continue to shop with them."
"Product met my expectations, arrived within the projected timeframe in good condition and phone personnel were efficient, although they did try to upsell me an extended warranty which I declined. I did end up buying the product on the phone since I needed more info than was on the site. I would buy from them again."
"I bought CANON VIXIA HF S200. The price was great. it came in exactly as I have ordered. The customer service was excellent , I told them I needed the camcorder urgently so they speeded up the delivery time and I received the next day without paying the extra fee. they are nice people, I am very satisfying and I am really thankful.
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"This company has excellent customer service, for I had a problem that they took care of over the phone right away."
"Fumfie gets high marks in all areas that matter most to the discerning consumer, as far as I'm concerned. Their website is pleasant to browse--very inviting to the eye and easy to navigate, making it a snap to find just what I was seeking [the Nikon D5000]. They had the lowest price available--always a plus, though not the only factor. Their shipping choices were easy to understand, without having to open up any other pages. In addition, they actually invite new customers to call the store to finalize the deal, e.g., to select the appropriate battery, memory card, warranty [if any], etc. Their staff is friendly, knowledgeable and helpful, and they make shopping with them an enjoyable experience--not a chore, as some camera outlets, and electronics outlets can tend to do. I most highly recommend Fumfie, and intend to make them a regular stop for my photographic needs. Thanks! "
"When I received an e-mail stating I needed to call fumfie to complete my order, I became sceptical. After a persuasive salesman sold me "a little more" than I had ordered on-line, I really started feeling uneasy. To my pleasant suprise, the order was filled as promised, no issues. I will order again from fumfie.com, but I will be prepared to say no when talking to their sales folks,"
"I purchased a JVC Everio Camera with an extended battery. The battery they sent burned the camera up. They will not return or repair or pay for repair. I will never do business with them again."
"I found great prices at FumFie for a product that came in perfect condition, as described, and on time. My two negative critiques are (1) that they do not tell upfront their 6 percent shipping insurance fee and (2) their pressure to buy their outrageously priced accessories."
"IT is in perfect condition. Fast shipping and good service."
"Fumfie and the whole NY camera shop idea scared the heck out of me. Reading the ratings on other NY shops were less than reassuring. But I loved the prices and needed the discounts to afford the Canon Vixia HFS20 that I wanted. Fumfie was the only shop I checked that had good ratings on Reseller Rating, so I took a chance. I use AMEX so I knew if it all went bad, I could easily dispute. My experience with Fumfie? Excellent. I was so surprised with how well it went. I placed the order online. I received an email asked me to call and confirm. This is their way to try to up sell. I expected a high pressure sell for accessories and such, but once I said I was not interested, they thanked me and told me my camera would ship that day. They do recommend shipping insurance and it is a bit high, but $60 to insure a $900 camcorder was ok. I had chosen 7-10 day shipping. I received the camera 2 days later. The only thing I might complain about was the packing. The box arrived in perfect shape but there was a lot of air space in the box and very few packing peanuts. I could see this being an issue in shipping and was glad I had taken the insurance. Overall, I would use Fumfie again without hestitation."