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4/5

2021-01-19

amazing canvas

"They have all types of canvases. There floating frames are amazing as well."

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5/5

2020-10-31

I love iCanvas

"This site is too good to be true but it actually exists! I have ordered from them a few times and I was worried when they mentioned that they ship each canvas separately but its packed with TLC and I have gotten each of the 12 of many canvases I will get, on time and when 3 or 4 are shipped the same day, UPS gives all of them to me the day of delivery and all together if I order 3-7 paintings in one order. I was SO SO happy when the UPS pulled out my huge painting and I saw the size. Laughing and ran into the house like a kid. That was like the best feeling. I was so shocked by the size of the canvas.

The quality of each canvas has been amazing thus far. I ordered a large canvas on sale and I did not expect the painting to be as huge as it is. The XL paintings have to be humongous. The pictures are so perfect I just imagine how they do it in their warehouse.
"

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1/5

2020-10-27

Awful! Awful! Awful!

"I ordered a 40X60 canvas through Wayfair.com. It arrived 10 days later with defects all over it. It was such a horrible work of craftsmanship, it was hard to believe it wasn't a joke. I have photos to show where it was improperly cut, it had a smear of something unidentifiable on the front of the canvas, it was scraped on two corners, and the canvas was not pulled tight enough around the entire cheap, wooden frame, so it buckled and warped on the bottom and top of the canvas. The whole thing was just horrible. I contacted Wayfair who ordered a replacement for me, however, when I contacted iCanvas with my complaints, they wouldn't speak to me. They said they would work it out with Wayfair. I will never use iCanvas, ever. Stay away from this garbage company and their garbage customer service. I paid $264.00 for a piece of crap!"

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1/5

2020-05-12

Not good

"We had ordered a canvas, which was delivered completely broken (both the outer and inner frame were broken), unsurprisingly after we saw the flimsy packaging. Anyway, our replacement canvas came a week later.
Both the replacement canvas and the original canvas had the same manufacturing defect with some paint marking in the upper right corner (see pictures attached).
To quote iCanvas, "That is not a defect. With our items, we do print all of our canvas's with mirrored edges, meaning the border of the front facing image would be mirrored as to provide an extension so that the canvas material can be stretched around the wooden frame."

After pointing out that we never had that issue with other web sites, iCanvas responded "I am not sure how other website print their items, but I assure you, this is the manor that we print our items."

No offer of a credit whatsoever...

So beware if you order from iCanvas, you will have the same issue...
"

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5/5

2020-03-23

Excellent, responsive company and product

"Ordered 4 art pieces this time (6 previously). Delivery was timely. Pieces were lovely and kept the integrity of the original works. Great prices. Wonderful customer service.

RE: Color/technique modifications: I've seen other sites offer replicas of various art pieces that "enhanced" the originals with color, techniques changes, even style changes. ICanvas provides a replica of the original.
"

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5/5

2020-03-18

Excellent company to work with. ICanvas

"I’ve gotten 3 paintings and they are beautiful. Another on its way.
Needed to return one, I made wrong choice and it was no problem.
Highly recommend them.
"

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5/5

2020-03-11

EXCEPTIONAL

"Have ordered many times over from icanvas art and found them to be exceptionally competent and careful with their finished products and with customer service...rare integrity and generosity for a company these days!"

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5/5

2020-02-27

Complete Excellence

"Have purchased a few items this year. Had a bit of trouble with one. They were rapid in responding and put it right immediately. The quality of their work is excellent. Their customer service, I dealt with Andy, is excellent. Thank-you icanvas for being such a super company in all ways."

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5/5

2020-02-20

Awesome products and service.

"From buying and/or returning anything it was quite seemless. Great customer service. Will definitely be buying again. "

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5/5

2020-02-14

Excellent customer service!

"These folks are the best!! Made my exchange soooo easy!!! Best customer service ever. And a lovely product."

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5/5

2020-02-14

Great customer service!

"When my picture arrived it had a scratch on it, and I was afraid exchanging it was going to be a huge hassle, but Matt got back to me within hours and took care of it. He's sending me a new one and even said I could keep the old one. I don't know if it can be fixed but at least I can try. I see other reviewers also had a great experience with Matt. Great guy, great company, and my new go-to for art. "

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5/5

2020-02-11

Best Customer Service Ever

"I love the large inventory to choose from, but most of all I fell in love with their customer service. I emailed a request to return one of the canvas art pieces I ordered that didn't match in the room it was meant for. To my surprise, Matt emailed back and said I could keep the art and he immediately refunded my payment. I thought customer service was dead but iCanvas proved me wrong. I appreciate the respect and kindness they show to their customers. They now exclusively have my business. Thank you Matt and iCanvas."

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5/5

2020-02-10

What a surprise!

"The picture arrived before expected date and was in perfect condition, however the light in my room didn’t show up the colors very well in the picture. I decided to return it and choose another one that was brighter colors.
Matt at customer service refunded the price I paid and also said to keep the picture! Wow! What great customer service, I think I may find another place for it in my house.
"

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5/5

2020-02-06

iseilio

"You should go not only North America ,but also Asia ."

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5/5

2020-02-01

Perfect

"We couldn’t be happier. There was some damage on our print when it arrived. ICanvas immediately resolved the issue and we received our replacement picture about a week later. They responded within hours every time we emailed customer service. The print is gorgeous, even better than pictured. The colors are vibrant and beautiful, we will be buying more prints from them in the future."

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