ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-02-20

"I purchased a keyless remote for my car in 2/2012. They were prompt, courteous, and cheaper than any other place I had checked. I would highly recommend ikeyless.com to anyone needing a keyless remote. Although I had a problem with my car (not the remote) and had to return it, they were still kind, courteous, and helpful during the whole process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-02-20

"Very poor customer service. The keys I ordered would not work with my minivan so I contacted customer service and she requested a take a picture of the correct key and the incorrect key side by side which I did. Two weeks later and still no keys. I also ordered two replacement remotes. I took the remotes to the dealer for programming as they are the only people who can do so and one of the remotes is defective. I sent an email to customer service and did not receive a response. A week later I called and was told my customer service person would call me back in 20 minutes, she did not. I called again 4 days later and finally got in touch with her. She claims she did not receive my email so I asked why she didn't return my phone call from last week, no answer. I then requested a credit for 55.00 dollars because now I have to pay the dealership for another half hour of time to program the replacement remote. Jayme (customer service) told me they will not give me a credit. I asked for a manager and was told he is on the phone and will call me back. I've heard this before. My advice is purchase from another vendor"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-19

"It was a very easy order process and my remote was shipped very quickly. Hoever, it turned out my car computer was the problem - not my remote. Customer service was great when I told them the remote was not needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-02-16

"The service was fine. I received my product quick. I was unable to use it because of my car. The customer service was good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-15

"Very quick response, agents was very helpful and very knowing of product. I won't think twice about ordering your product in the future. Thank you for all help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-02-14

"Was kind of nervous to order but went ahead. Came really fast and was able to track order. The instructions are clear, took a couple trys but works. Very glad, only thing is that I didn't know it was an old worn Honda remote. Was not specified in the product description, so for pricing I think it could be a little cheaper for certain used products. But overall good experience and happy it works."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-02-13

"I ordered two transponder key blanks and a remote for our Toyota Tacoma. The remote programmed easily but the keys ended up having to go to the dealer after two local auto locksmiths could not program them. I felt that was unclear on the website, leading one to believe an auto locksmith could easily do it and that sometimes dealers do it free. It cost $45 to program each key so it wasn't much of a savings plus hours were spent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-13

"I would recommend this site to anyone who needed a replacement key or remote. They will save you a lot of money!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-10

"the dealer promised a keyless entry remote but never got one so i ordered from ikeyless.it was easy.i just found out that there is not keyless entry on my car so i am returning the remote to ikeyless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-10

"bought several remotes for minimal cost, everything works great and they are very pleasant to deal with"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-09

"I have ordered from IKeyless in the past with no problems with any remotes. Recently I had a problem with one I ordered for a Christmas gift. After contacting them and going through replacing the battery it was determined the unit had to be returned. Stephanie was very helpful in resolving the problem satisfactorily and in a reasonable time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-02-09

"Took ten days to get the fob. After dozens of tries never got it to work. Returning in for refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-09

"Shipment date arrived as promised.

Was easily able to speek with a represenative( Stephanie) who handled my situation with knowledge and efficiency in a most pleasant manner

Would not hesitate to use this company again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-09

"I had questions about the products i purchased from iKeeless and the Customer service representative was very nice and helpful. she answered all my questions and was very friendly and respectful. thank you for your help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-09

"I ordered a key from iKeyless.com and it came very quickly. The product was exactly what I was looking for, but I found my keys so I had no need for the extra key"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges