"Ordered bland key and remote for 2007 GMC truck. The order came within a week but no directions on how to program as promised. I called ikeyless twice but no answer. Then I emailed them twice and still no reply
I am sure someone was just asleep at the switch, but that doesn't help me.
I will not be using this service again.
When you order something and someone gets great reviews, you wonder if they only print the favorable ones.
I took the remote to a auto-specialty shop and they had difficulty programming it.
Why? The "new" battery was already dead.
So, after a frustrating afternoon and an additional expense, my extra set of keys work. But without the directions and even with them, with a dead battery, it would not have happened.
I would not recommend this service"
"Hi: Just a quick note to say the ikeyless transponder was one of the best purchases I ever made. Dealer wanted $ 150 for the same remote. I programmed it with the easy to follow instructions and had a new remote working in less than 3 minutes. Great product, great buy... Wally "
"Wow! Stephanie was so helpful - what a great asset to your organization! I purchased 2 remotes for my husband who said they would not work with his car since the alarm was not stock. Stephanie suggested I check the remote itself or the device box and she might be able to find a remote which would work for us. She was so nice and helpful - because of her I would definitely shop iKeyless again. She was not only helpful, but had such a positive attitude. Thank you very much for a great experience!
On another note: Shipping was extremely fast and I was so pleased they arrived before xmas. I did have a return, but it has not processed yet. I indicated "excellent" anyway since I received my RMA# in a timely manner and Stephanie was very helpful and understanding! So far, things are looking positive. "
"I ordered a keyless remote from Ikeyless on Dec 12th 2011, received a confirmation the same day, telling me
(Your order #XXXXXX has been processed and the tracking information is below. You should expect delivery within 2 to 5 business days.)
Well today is Jan 5th 2012, and still nothing, I have sent Ikeyless email, asking them about my order, no response, I have tried calling Ikeyless on the phone, an automated answering service picks the phone up and tells me to hold, then the phone just rings no one ever picks the phone up. I have also talked to the post office and they tell me they never received the package. Do not trust this company
"
"BEWARE OF THIS COMPANY!!!! I ordered a keyless remote on 12/20 and the item was never shipped. I was quickly emailed an order confirmation number and the next day received shipping information. All seemed to be going smoothly. Unfortunately, the USPS number I was given indicates the product was never processed for mailing. It's been two weeks since the order was placed and still no updates. I've called their customer service for two days now and it just rings and rings without answer. It's as if the company went out of business. I rarely complain about poor customer service and never write reviews but this is simply pathetic. I highly discourage doing business with this company. Not worth the risk. Take your business elsewhere!!!!"
"Good experience with this company. Excellent prices - items delivered as promised. As it turns out, the fobs didn't work because of a problem with my car, but when I emailed Support about the issue and return, they were very responsive, helpful and fast. I'd DEFINITELY buy fobs for my other cars from this company when I need to."
"Excellent service and expertise. Order arrived promptly and at a huge savings over dealership or local key shops. We received a prompt notice of our order and tracking number including an estimated delivery date.
Definitely a great company. "
"IKeyless responded promptly to my inquiries.
I was very impressed with the comprehensive stock of products they offer. For example, they have a huge selection of keyless remotes for older model cars.
I needed to return one item and the return process was very easy."
"What a great company to do business with. I got a keyless remote. The directions were very clear and I reviewed the video help. I programed the remote on the first try! I am very pleased!!"
"The remote purchased from IKeyless woks perfectly! The programming instructions were
easy to follow. I succeeded on the very first try. Biggest thrill-I saved almost $150 off the
price quoted to me from a local dealership. Believe me-I'm telling everyone I know about
iKeyless."
"I placed my order 12-18 11 hoping to gift it for christmas. I received confirmation same day. Ireceived a USPS tracking #, I tried to check tracking but USPS did not have that #. Called & text iKeyless, It is now 1-1-12 and have not received remote or responce from ikeyless. I plan to write it off and order from another company."
"After I had mailed back the uncut car keys to iKeyless for a refund, I received an email confirmation stating that a return refund amount was issued. However, when I went online to check in my bank account there was no refund given. I emailed iKeyless and decided to wait but to no avail. I called multiple times and left a voicemail because there is no actual representative to answer phone calls when contacting the number: ***-***-****. Buyers please beware of this and know fully that after your purchase should you have any questions they will go unanswered. "
"Beware
I ordered on 12/19/11, they charged my card, send me email it shipped, and would be here in 3 to 5 days, no record of the tracking number they gave me. I tried to call 3 times, left messages and got no response. I emailed them several times also, no response. Still do not have the product."
"Customer service was great. Issued me an RMA without question. The keyfob would not work as the car had an aftermarket keyless entry. we did not know this at the time of order and found out when we took it to the dealer to program."
"The people at iKeyless were very helpful and friendly. They tried all options to make sure that my purchase was the best for me. Special thanks to Jeremy who made it easy for me to give a great review of iKeyless services and products."