"No order confirmation or shipping info was ever sent....when I called, I was told that two items were not available in a dining set, but that the chairs had shipped! I needed a table, obviously. I cancelled the back order for the table and wheeled cart, and was told to call customer service to make arrangements to have the chairs (with no table) returned. The customer service agent told me that I would be responsible for the $85 to send back the chairs-I asked to speak to the manager, who was no help, and the owner (who I was told I cannot speak with). But afterwards, they called to tell me that now my other items are in stock.
I kept the chairs, and won't ever do business with this company again. I had to wait three weeks for the credit for the cancelled items, and eventually have AMEX fraud handle this."
"I bought the headboard which was a relatively low price with a slight discount at the time. I was thinking it would just be something to fill the space. When it arrived I was very pleased to see how sturdy and handsome it really was in real life. I'm real glad to find this store as it appears they have descent items. "
"I am a designer and have to say I love LexMod - awesome inventory / fast shipping / great quality. Thanks for being a good company!"
"Delivery was Prompt, Product seems great I felt I could trust the company I was working with. THANK YOU!"
"Ordering on line is new to us, but we found it provided more selection and choices.
Placing the order was easy, and straight forward. Quick replies assured us the order was confirmed!
The chairs came first, and the table about a week later. The driver rang our bell and helped us move the table inside as it was snowing and cold. Overall it has been a neat experience.
PS We love the table and chairs. "
"I actually ordered these same chairs from a different seller and was disappointed when they cancelled the order. I finally decided to go to the retail arm of the importer and we had our chairs in a week. The chairs are even more beautiful in person than in the pictures---sturdy, high-quality furniture we'll have for years. Assembly was easy once we figured out a method--could not be more pleased with our chairs. "
"Great price, prompt delivery. Would buy again."
"Great--love the chair! Free Shipping too!"
"Item was exactly as pictured. Made nicely and looks like an expensive piece. Shipping was a little confusing since it took almost 2 weeks to arrive. I could never get a clear answer as to when I should expect my order. Other thank that I would purchase from them again."
"I bought 6 chairs, I received 3, then 2 weeks later the other 3. I did not mind the wait since I was in no rush. I did not get notice of that being the case though.
I loved the chairs, the quality and the price."
"Easy process and great product."
"Easy ordering and fast shipping. Chairs are comfortable and modern. "
"Found the table. Ordering was easy, delivery was perfect. "
"Very happy with my purchase! Found the chairs I wanted and at a great price. The process was seamless, with fast shipping & a beautiful product as promised. Highly recommend! "
"I ordered 2 chairs that I received super fast and the best price on the internet! I am a believer and I will definitely shop here again.Thank you for helping make our new place a home!"