"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"I am very satisfied with the product, however, dissatisfied with the wrong color being delivered. I was appreciated that they were able to compensate me for the mistake. I would use them in the future. "
"All lockers and accessories arrived damaged. Boxes were not damaged but the lockers inside were all scratched and dented."
"great stuff, just what I was looking for "
"We purchased these lockers and they look and feel great. VERY solid construction; even more so than I expected. They look really good and are a great addition for employees to store their laptops overnight and/or personal belongings. Definitely recommend. "
"Loved the vented locker that I ordered for my son's sports-themed room. Just wish it was packed a little better to avoid the feet being bent on arrival. But we plan to secure it to the wall, so a pair of pliers should help to straighten them out well enough."
"Item not returnable - No bueno!!"
"For paying almost $20 for shipping should have arrived much sooner"
"Paid for lift gate and inside delivery and they ship it FedEx. FedEx showed up and tell us they don't offer that service; argued with lockers.com and then just told them to cancel the order and take it back. Would not recommend. Reordering from another vendor."
“We are sorry to hear about this. We also appreciate that you took the time to explain the issue with us. Please let us know if our solution is acceptable.
Sincerely,
Marie Suga”
"Some issues with shipping. Delivery was cancelled and rescheduled for another day.
Driver was very nice and helpful. Communicated on the progress of the delivery.
"
"easy to install and immediately put to use"
"Despite a few bent edges and scratch marks from transport, the locker is high quality. Unfortunately, I found myself having to take apart and re-assemble a few times because the instructions indicated some panels were interchangeable when they actually weren't. More details would have been welcomed, but ultimately it's a good product."
"Great products, great service!"
"I ordered the Standard Metal Locker - Triple Tier to setup in the breakroom at our hotel. Everyone loves using it."
"Had a great experience. I just wish there were a few more color options."
"(1) Order # 400628 on 7/13/2016 was charged shipping cost $180.36 and special handling $250 for delivery inside to the building office, truck driver dropped off curbside delivery only. Customer service refused for full refund of $250. Truck driver signed for curbside delivery only.
(2) Order #402050 side panel on 8/2/2016 was defective product inside the box, no damaged on the shipping box. Did not receive replacement as of today 9/16/2016
"
“Thank you for contacting us. We hope our resolution to these issues was to your satisfaction. Please let us know if there is anything further that we can assist you with.
Sincerely,
Marie Suga”
A rep from Lockers.com, Marie-, has responded:
“We are sorry to hear about the damage to your lockers. We were also contacted by the freight company who is currently working with us. Our returns department has reached out to you to make arrangements for a replacement. Please contact myself or Roxana 800-624-5269, ext. 725 or by email at customerrelations@mailboxes.com
Kind Regards,
Marie”