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Featured Review


Verified
1/5

2016-09-14

I was ripped off

"I spent more on shipping than I did on the items I purchased. My order was less than a half pound and it took 2 weeks to arrive thought it was promised in one. Very disappointing. "

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Rep reply posted 2016-09-22
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about this issue. Thank you for contacting us and accepting our resolution. Let us know if you need any further assistance.
Sincerely,
Marie Suga”


Verified
4/5

2016-09-13

"The lockers were delivered unassembled as requested. However some of the corners were bent and the panels were scratched in several places. Neither of those issues were deal breakers and not worth returning the lockers so we will live with the imperfections. However the custom engraved labels were not included with the order so we are hoping to have that issue fixed."

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Verified
5/5

2016-09-12

"The lockers had some scratches, would be nice to have some touch up paint included with the order."

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Verified
5/5

2016-09-12

Job well done

"Our company is very pleased with our purchase. We purchased 5 lockers and liked them so much, we purchased an additional one and a bench. The workers love their new dressing area thanks to your lockers and bench.
"

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Verified
5/5

2016-09-06

"Lockers were delivered very quickly, and the product is exactly what I wanted"

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Verified
2/5

2016-09-01

Shipping Dissatisfaction

"With my order of two large storage lockers you told me it would be between 2 and 3 weeks. It's turning out to take closer to 5. If I was warned of the shipping time I would've ordered differently and would love if you would be more candid with your customers regarding shipping."

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Rep reply posted 2016-09-06
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about the delay with your order. Thank you for contacting us, and we hope that our resolution met your satisfaction. Let us know if you need any further assistance.
Sincerely,
Marie Suga


Verified
2/5

2016-09-01

When packaging doesn't protect product, the customer loses

"MANY of the pieces of the locker set that we purchased were dented, damaged, and torn.
"

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Rep reply posted 2016-09-06
A rep from Lockers.com, Marie-, has responded:

“Were sorry to hear about this. Please contact myself or Roxana so that we can replace the damaged locker. (800) 562-5377 M-F 6:30am - 5:00pm.
Sincerely,
Marie Suga


Verified
5/5

2016-08-30

Happy

"Happy about this purchase, quick and easy.. what I expected quality"

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Verified
5/5

2016-08-30

"Good lockers. Don't like that lockers.com is plastered all over the place!"

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Verified
4/5

2016-08-30

Good product - "meh" delivery

"Sufficient, but not stellar."

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Verified
4/5

2016-08-25

"From the website it appeared that the item I was ordering would be an item that was kept in stock with a quick delivery. After 2 weeks I called to check the status and then was told that the item needed to be fabricated and would take awhile. It ended up being 5 weeks to receive. The quality of the product is great. My only dissatisfaction is with the long lead time and no communication of the length of time it would take."

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Verified
4/5

2016-08-24

"easy to assemble, good quality"

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Verified
2/5

2016-08-19

RESET LOCKS

"I Have replaced the resettable combo locks numerous times at least every few months you can only reset them so many times before they are thrown out."

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Verified
4/5

2016-08-04

locker feedback

"1. The closet rod is the wrong size for the locker, but it turns out I didn't need to order it anyway as the locker came with a rod installed - but I could not tell that from the web page.
2. I was expecting to have to put one panel on the locker, but I should have ordered two, again maybe it was me, but I was not able to discern that from the webpage.
3. The back of the locker was damaged when it got to me - not visible except when the locker is open - but a 2" hole in the back
"

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Verified
3/5

2016-08-04

Almost but not quite...

"Our order was delivered quickly and the lockers are sturdy. The problem was we paid extra for installation but the finished sides and inner shelves were not installed or sent on the first order. I made contact with customer service and the missing parts were sent free of charge FedEx but I still have not had the time to install them. That was why we ordered them fully built! No directions provided as to how they should be installed either. Doesn't seem that difficult but still...we paid for full installation."

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