"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"i heard mumbling complaints about running out of locker spaces and i had lockers ordered and assembled before the crew decided to formally ask for more space. made me look good."
"The only issue I have with the lockers is although you can put a lock the locker doors still open."
"Very easy to order and shipment arrived on scheduled time. The product was in good condition when arrived."
"Paid extra to receive lockers already assembled. They arrived with a damaged door and bent leg"
"My locker had a dent on it. The delivery process was quite challenging since no weekend delivery was available. "
"Issues with delivery. Was given a day by Fed Ex Freight. Made special arrangements to be home for the delivery. Was called later that day and told that the shipment would come the following day. They never intended to deliver it on the day listed by the tracking number. Would not give me a time, so had to spend another day just waiting around for the shipment to arrive. I see this more as a Fed Ex issue and not Locker.com. You need to explore different shipping options. Here are many freight companies out there."
"Very good quality, nicer than expected."
"i ordered the items and returned them and still haven't received a refund"
"Received assembled complete and on time."
"Corners bent panels were warped straitened best we could and assembled"
“Dear Valued Customer:
We are sorry to hear about the damage to your lockers. Let us know if there is anything we can do to assist you.
You can reach our Customer Relations Department by email at
customerrelations@mailboxes.com, or by phone at 800-624-5269 6:00am-5:00pm Monday-Friday.
Sincerely,
Marie Suga”
"My locker arrived damaged. I sent photos and haven't heard back from them. Hope they call back and offer to replace the damaged part, but nothing so far."
“John,
We are sorry to hear about the freight damage on your order. We hope that our resolution was helpful. Please let us know if there anything further we can assist you with.
We appreciate your business!
Marie Suga”
"We love our basket lockers and have ordered several sets!"
"The company is good, but two of my lockers doors didn't close easily like the others. One has to be slammed shut, but given the weight and hassle of moving the product, it's not something you just return. I have yet to contact the company about this. "
"Very pleased with the purchase and it came in a timely manner."
"While the lockers are exactly what was described on the site and met our needs completely, the shipping process was a bit sketchy. I was never informed that they would be delivered via FedEx freight...and they won't deliver to our address. We had to drive 20 miles to pick them up. Thank goodness we had access to a pickup truck that day!"
A rep from Lockers.com, Marie-, has responded:
“Dear Valued Customer,
Your return has been processed and completed. Please let us know if there is anything further we can assist you with.
Sincerely,
Marie Suga”