ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.81/5
Shipping & packaging:
4.19/5
Customer service:
3.92/5
Return/Replacement policy:
3.62/5

5/5

2022-10-16

Alex Scarn was very helpful

"Alex Scarn was very helpful. In just 2 minutes solved my request. Also he was very polite. Great job. Thank you very much for your help.
Date of experience: October 16, 2022
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-09-19

Good service

"Alex scarn is a very good agent of mspy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-09-12

Excellent app to track activities

"Good experience.. easy to install. Alex scarn helpfull in resolving issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-29

Best customer service ever

"Had and issue with the initial setting up of the app. Was able to get tech support on a Sunday evening from an very helpful gentleman named Alex that was patient and professional through my limited understanding of the software. Alex took his time and was thorough in explaining to me how to resolve my issue. These guys are great. Thanks Alex and mspy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-27

Alex Scarn is resolved my query in a couple of seconds. Much appreciated Alex Scarn's resolution.

"My overall experience with mSpy app is really amazing.
I highly recommend this app to all of you. Totally appreciable customer support team as well. My One word review is absolutely satisfied with mSpy.

Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2022-08-23

Meilleur service client

"Alex scarn est le meilleur opérateur chez mspy il est de bons conseils et c'est le meilleur service client "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-08-10

Complete waste of money

"Complete waste of money. This app don't capture anything, but runtime pull details/info. And if you tell them and request for refund they even won't do that, even if you do that the very second day of installing app/registering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-10

The app works very good and the support is kind and helpful

"The app works very good and the support is kind and helpful, they gave me the responses very fast and on point

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2022-07-19

Mspy experience

"Mspy has worked decently well for me. However, there have been some problems with the data uploading slowly or sometimes not uploading at all for days and then all the photos, videos etc get dumped all at once. Thankfully mspy has a highly professional customer care team and Alex Scarn in particular has been super friendly and helpful in assisting me with these issues. He replies promptly and his recommendations have actually worked! Overall I would give mspy a 3,5/5 as a monitoring tool (when it works it does exactly what it promises, but it doesn't always work consistently) and a solid 5/5 in customer care. Thanks again Alex for the help!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-06-21

Grosse arnaque!!!

"Grosse arnaque!!! Le service n'a pas fonctionné: refus de remboursement!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-15

Me encanto

"Increíble la mejor experiencia "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-06-08

LADRI LADRI LADRI LADRI LADRI

"ID: 7802715
Scam!!
Please no one trust this company! I tried to purchase their product. I checked out with my card details and everything. Yet they emailed me asking me for so many security details. They asked for my passport which I sent over and also for some reason a picture of my card. I had sent it over and still it wasn't enough. They refused my order and told me I will not be able to purchase Mspy. I am now scared as they have my card details which I've had to call the bank and cancel my card also a picture or my passport. Why they asked for so much I have no idea but it's an absolute joke! Stay away!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-08

Alex Scarn

"Verry good app! Lucky to have it!
Costummer service Alex Scarn was really helpfull!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-04

Myspy

"Myspy is the best site for tracking phone activities. It's easy to install and easy to operate. It is worth of a money you pay. And you can have 24/7 suport. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-01

Excellent customer experience

"I've purchased mSpy a couple days ago and I've been having some updating issues with it. Thanks to mSpy's live chat and Alex Scarn, I've been provided with clear and simple instructions on how to fix this problem. I'd recommend it everyone who is considering buying their service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service