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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-02-26

QUICK AND EASY

"JUST THE PRODUCT I WAS LOOKING FOR"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you found exactly what you needed quickly and easily! Thank you for sharing your positive experience with us. Enjoy your new product!”


Verified
5/5

2024-03-12

Super Easy

"Found easily what I needed and for good price "


Rep reply posted 2024-03-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you found exactly what you needed at a great price. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-12

great products

"Thank you for your products and setup"


Rep reply posted 2024-03-12
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you are enjoying our products! Thank you for choosing MacSales.com for your setup needs. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Quick shipping and exactly what was ordered

"Easy to find and purchase on the website. Quick shipping with tracking information. "

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Rep reply posted 2024-03-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the fantastic 5-star review! We're thrilled to hear that your order arrived quickly and was exactly what you were expecting. We're glad you found the purchasing process easy on our website, and that you appreciated the tracking information for your shipment. We appreciate your support and look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Satisfied Customer!! (...every time...)

"Have bought a number of items from MacSales.com over several years. Products and service have always been top notch! They make the whole process simple. Highly recommended!!"

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Rep reply posted 2024-03-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for being a loyal customer and for the kind words! We are thrilled to hear that you have had consistently positive experiences with us. We truly appreciate your recommendation and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

it's OWC

"Free 6-9 day shipping so I elected to pay another $12 for 2 day. "


Rep reply posted 2024-03-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for choosing OWC for your technical needs. We appreciate your support and hope you enjoy your new item. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-11

Easy to do

"Glad they included all fees shipping to Canada. Only wish they deleted the other information about extra duties, if you chose the all fees inclusive. Looking forward to the delivery."


Rep reply posted 2024-03-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found our shipping fees to Canada inclusive and easy to understand. We appreciate your suggestion about the extra duties information and will definitely take that into consideration for future improvements. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-03-11

No ApplePay

"Prefer to use ApplePay when making all online purchases. "


Rep reply posted 2024-03-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by Apple Pay not functioning as expected. Rest assured, we do indeed accept Apple Pay as a payment method. Please let us know If there's anything we can do to improve your rating. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

working with Pro's

"The Ideal device for and ideal cost.

I have ordered OWC drives in the past and love the way they work and how fast they are.
nothing better than maxing the potential of a Mac mini for photo and video editing the ram and drives just work and operate som much better than the normal off the shelf stuff. I'm glad I was able to find an affordable used option of a Mac mini

Thank You.
"

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWC-Celeste, has responded:

“It's fantastic to hear that you're satisfied with your OWC drives and that they've been instrumental in maximizing the potential of your Mac mini for photo and video editing. We're glad to have provided you with an affordable option that meets your needs. Our goal is to offer high-quality products that enhance the performance and capabilities of your devices, and it's rewarding to hear that our solutions have made a positive impact on your workflow. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!”


Verified
5/5

2024-03-11

Excellent advice on purchase

"Knowledgeable customer service representative"

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic feedback! We are thrilled to hear that our customer service representative was able to provide you with excellent advice. We appreciate your support and look forward to assisting you with any future needs you may have.”


Verified
1/5

2024-03-11

Horrible support and return policy

"I ordered a Flex 1U4, and wanted to return it as the fans were horribly loud.

Their support Still haven’t responded my question after 4 days.
It seems their refund policy comes with a 15% fee.

Consider buy another brand, or from another website !!!!!
"

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your honest feedback. We're truly sorry for the inconvenience you've experienced with your Flex 1U4 order and the delay in our support response.
It appears that one of our support representatives has taken charge of your case and has initiated the process for a return merchandise authorization (RMA) to facilitate the return of your order to us. Please let us know if there's anything we can do to improve your rating. Feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-10

Ext T4 HD bay

"Great products, good site, smart people. "

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had such a positive experience with our External Thunderbolt 4 HD Bay! Thank you for the kind words about our products, website, and team. We truly appreciate your feedback and support!”


Verified
5/5

2024-03-10

Just Wanted iMac Ram

"Straightforward and clean without a lot of extra sales promotion windows to get through. The least amount of hassle, the better the experience and this buy was just about perfect."


Rep reply posted 2024-03-11
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a perfect experience with us! Thank you for choosing OWC for your iMac RAM needs. Enjoy your new upgrade! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-10

Did what they say they will do. Thanks guys.

"Best experience that I’ve had in these days I highly recommend them. Thank you very much a pleasure to do business with you."

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had the best experience with us at MacSales.com. We truly appreciate your recommendation and look forward to doing business with you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-10

Product arrived on time, well packaged and as described

"Product arrived on time, well packaged and as described"

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Rep reply posted 2024-03-11
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing feedback! We are thrilled to hear that you received your order on time and that the product met your expectations. We truly appreciate your support and hope to serve you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”