"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Still can not find order history from 2024
Hardware as always is Great"
"What ever your needs, MacSales will deliver, well done!"
“Thank you for the amazing 5-star review! We are thrilled to hear that we were able to assist you with your needs. We truly appreciate your feedback and are grateful for your support. We look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Anthony was amazingly helpful. I haven't had such a helpful customer service representative in several years. He went above and beyond the call of duty to help me. The man deserves a raise! Thank you so much."
“Wow, thank you so much for your fantastic review! We are thrilled to hear that Anthony provided such exceptional service. We truly appreciate your kind words and will be sure to pass along your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Desired product available, friendly sales rep, prompt delivery, and helpful support. Only complaint: interminable hold time. I ended up calling again. "
“We're so happy to hear you had a good shopping experience with us! We appreciate your feedback and apologize for the long hold time. We're constantly working to improve our service and appreciate your patience. Thank you for choosing MacSales.com! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I ordered the HD, waited like 2 weeks then I installed and it works great!!
Thank you and God bless you guys!!"
“We are thrilled to hear that you had a great experience with our service and that your new HD is working perfectly! Thank you for choosing MacSales.com, and we truly appreciate your kind words and blessings!”
"Ordered items and never received them. Customer service was no help in the end. "
“Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the non-receipt of your order. It appears that the product you ordered is currently back-ordered, preventing us from fulfilling your request and our support representative has confirmed the cancellation of the order per your request. Please let us know if there's anything we can do to improve your rating. Always feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I ordered an upgrade kit almost two weeks ago and have received nothing. No update since the confirmation note. How long do I have to wait?"
“Thank you for the feedback. We are sorry to hear that you have not received the item that you ordered yet. That item is currently on backorder which is indicated on the item page. We expect this item to be in stock in 4 days and then your order can be filled. We apologize for the inconvenience. ”
"Easy to work with, web site is user friendly, great products, and great help videos."
“Thank you so much for the awesome 5/5 star review! We're thrilled to hear that you found our website user-friendly and enjoyed our products and helpful videos. We appreciate your support and look forward to serving you again in the future!”
"I have ordered several items over the years, and Ive been happy with every one!"
“Thank you so much for the amazing review! We're thrilled to hear that you've had a great experience with us and that you're happy with all of your purchases. We appreciate your continued support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Enjoying my new to me Mac mini. Updated to latest OS and everything is working as it should. Thanks!"
“We're thrilled to hear that you're enjoying your new Mac mini and that everything is working perfectly for you! Thank you so much for choosing us for your upgrade needs. Happy computing!”
"The imac was in excellent shape. "
“We're thrilled to hear that you are pleased with the iMac you received! Thank you for taking the time to share your positive experience with us. It's always rewarding to know that our customers are happy with their purchases. Enjoy your new iMac!”
"Very happy with OWC products and happy to purchase another product. "
“We're so thrilled to hear that you had an easy and positive experience shopping with us! Thank you for choosing OWC products, and we appreciate your continued support. We look forward to assisting you with your next purchase!”
"I have bought items from OWC for about the last 15 years, they are always reliable and high quality"
“Thank you so much for your 5-star review! We truly appreciate your ongoing support and loyalty over the last 15 years. We're thrilled to hear that our products have consistently met your expectations for reliability and quality. Thank you for choosing MacSales.com!”
"The experience was all fine except for the waiting time to chat with someone to assure that I was ordering the correct RAM for my machine. Also, the installation video was was instructive and the computer is running well. Good job. "
“We are thrilled to hear that you had a great experience shopping with us! Thank you for your feedback, and we are glad to hear that the installation video was helpful and that your computer is running well with the new RAM. Thank you for choosing MacSales.com!”
"I placed an order, waiting for shipment which didn't happen, then contacted them to find out when it would be shipped and was told that they canceled the order because the laptop wasn't available. I said that I never received any communication that the order would be canceled and they said that they sent it. I got the "communication" 10 minutes after I initiated the inquiry. I was curious if the computer was still listed on the website so I checked and indeed it was as is. Not impressed..."
“Thank you for the feedback. We are sorry to hear that the computer that you were interested in was not available for your order. Our computers come and go very quickly and sometimes it is hard to keep up with that on the site. We have since looked and seen that this particular computer is no longer on the site showing as available and we are working diligently to find a way to get these computers updated faster on the site as they are sold. ”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for your review! We're thrilled to hear that you're pleased with our hardware products. Your feedback is valuable to us, and we'll be sure to forward this to the correct team to investigate further! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”