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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-03-07

excellent

"Perfect onsite information and perfect product result. Very happy."

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you had a perfect experience with us! Thank you for the wonderful review. We're excited that you're happy with your product result and found our onsite information helpful. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-07

Ok

"This transaction was ok. See you."


Rep reply posted 2024-03-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear that your transaction went smoothly. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-07

One happy customer!

"This purchase matched my need perfectly. It arrived totally unscathed due to superb packaging and the price was phenomenal!"

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that your purchase met your needs perfectly and arrived safely. We're glad you found the price to be phenomenal. We appreciate your business and look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2017-09-03

Simply The Best is Products and Service!

"I have used you for years and never once have I been unhappy with the products, service or professionalism of OWC MacSales."

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic feedback! We are thrilled to hear that you have been satisfied with our products and service for years. Your continued support means the world to us. We look forward to serving you again in the future!”


Verified
5/5

2024-02-20

Top Notch Experience

"Received an excellent buy on a new, open box raid drive. Sales support was excellent about answering all my questions in a cheerful manner. "


Rep reply posted 2024-02-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a top-notch experience with our sales support team and found the perfect raid drive for your needs. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!”


Verified
5/5

2024-03-07

SSD and memory arrived quickly for an iMac upgrade

"The 16 gigs of memory and the SSD for breathing some new life into my old 2012 iMac arrived quickly. I already had the OWC toolkit from a previous rebuild experience. After installing the memory and new drive (those step-by-step install videos are great!) I fired up the iMac, and then installed a fresh copy of Ventura using an OpenCore legacy patch on a USB thumb drive. Everything went smoothly, and now my 2012 iMac works with all my latest software. It's not the fastest tool in the shed, but it's no longer a large paperweight either. I'll be back to OWC/Macsales for memory and a new SSD for my 2013 MacBook Pro."

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a great experience upgrading your iMac with our products! It's fantastic to know that the SSD and memory helped breathe new life into your 2012 iMac. We appreciate your positive feedback on our step-by-step install videos and are happy to have played a part in transforming your iMac into a functional and efficient machine once again. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-07

Easy peazy upgrade

"Ordered a ssd upgrade for an 2014 iMac 27” 5k. Received it in 3 day. Followed the instructional video on how to do the installation. Less than 30 minutes it was installed and powered up. What more can you ask for? Thanks MacSales.com!"

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear about your seamless upgrade experience with us! Thank you so much for sharing your positive feedback and choosing MacSales.com for your SSD upgrade. Enjoy the improved performance on your 2014 iMac 27" 5k!”


Verified
2/5

2024-03-07

can't log in to account

"it is always a pain to try to log into account! "


Rep reply posted 2024-03-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you are having issues logging into your account. If you are still not able to log in we recommend reaching out to a member of our customer service team and they can provide you with a password reset to help you get in. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2024-02-21

Not to bad

"Although my Mac works some what better wasn’t a big difference and a few of my apps have a the name but the logo is unvisable"


Rep reply posted 2024-02-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback. We're glad to hear that you've noticed some improvement in your Mac's performance. We're sorry to learn about the visibility issues with certain app logos. Please feel free to reach out to our support team so we can investigate and assist you further in resolving this matter.
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-07

Great product!!

"The battery I ordered came fast and was super easy to follow the instructions from the videos they posted. I will definitely be using them for my other Mac’s I have!!"

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Rep reply posted 2024-03-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our product and found our instructional videos helpful. We appreciate your support and look forward to assisting you with your future Mac needs!”


Verified
2/5

2024-03-06

my address is valid!

"your web page would not accept my address, had to send it to a neighbor"


Rep reply posted 2024-03-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your review with us. We apologize for any inconvenience caused by the website's failure to accept your address. Should you encounter similar issues, please don't hesitate to contact our support team for prompt assistance as our support team is always happy to help! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-06

Pretty good

"Took no Tim at all to place my order"


Rep reply posted 2024-03-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the lovely review! We're thrilled to hear that placing your order was quick and easy. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-06

Got everything I needed quickly

"Excellent experience. Got my new SSD quickly with excellent support installation videos. Super happy to breath new life into my Mac."

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Rep reply posted 2024-03-06
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you had such a positive experience shopping with us! It's fantastic to know that our products and installation videos were able to help breathe new life into your Mac. Thank you for choosing OWC. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-06

just what i needed

"OWC always the the item to fit me need"


Rep reply posted 2024-03-06
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that OWC had just what you needed and that the item fit your needs perfectly! Thank you so much for your 5-star review and for choosing MacSales.com. We appreciate your support!”


Verified
2/5

2024-03-06

Sloppy and misleading

"Item page advertised free shipping but item at advertised price did not qualify for free shipping. Total shown for order was $80 higher than product plus tax and shipping. Contacted support and they informed me there was an issue with their checkout system but I would be charged the correct price despite being shown the incorrect price."


Rep reply posted 2024-03-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We apologize for the confusion on your order. We do advertise the free shipping on all pages so our customer is aware that it is available once they hit that $149 price point with their order. We are sorry that your original order was showing an incorrect price but can confirm that when it came through it was showing the correct price for that dock. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/