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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-07-10

very helpful

"the web site is a little confusing but telephone help was great"


Rep reply posted 2023-07-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you had great support from our representatives. We will put that feedback in for the website we appreciate your honesty. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-10

Excellent technical assistance & fantastic products

"I own a Mercury Elite Pro, and have used it several years as a backup for my photos. It has been completely dependable. I just purchased a Thunderbay 4 which will be the primary location for 3TB of photos for a Mac Studio with the Mercury Elite Pro will be used as a backup for photos and many other types of files and well as a clone of my hard drive. I use SoftRAID on both enclosures, and have been really pleased with the flexibility it provides. Technical assistance for this hardware and software has always been quickly available and excellent. I strongly recommend MacSales."

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Rep reply posted 2023-07-12
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for sharing your experience and feedback with OWC! We are pleased we could provide for your technical needs and support. We look forward to seeing you soon. Please let us know if you have any questions about any of your solutions. ”


Verified
5/5

2023-07-10

FastNEasy

"OWC always has high quality stuff. Thanks!"


Rep reply posted 2023-07-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that we have always had high-quality stuff for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-10

Easy to work with

"They deliver what they say. I ordered a MacBook pro and it arrived securely and it works great!!!!"


Rep reply posted 2023-07-11
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. We're delighted to hear that you were satisfied with your MacBook Pro and that the shipping time was just an added benefit. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-09

Top marks

"I’m Very happy with my purchase. I got a great computer for thousands less than Apple would’ve charged me."


Rep reply posted 2023-07-11
A rep from MacSales.com, OWC_Michael , has responded:

“We are so glad to hear that you were able to save money and get a great computer! Those win-win situations are the best! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-07-09

Product support good as I still await product to cross the Pacific.

"MacSales product support was good after I was directed to the maker's site, only to discover an obvious tech spec error and also the threat of no warranty in a non-US region. WTF? Don't all regular cars run on 12V and lots of device power bricks able to work with 120 or 140VAC like mine does?

Same old 'buyer beware' I guess! Resellers may have great records as per MacSales but whose stuff are you buying? Afterall, but warranty support for other makers isn't really their role, apart from already knowing to warn OS customers about such treatment by CyberPower and their like.

Luckily this isn't a CyberPower review I guess; bad treatment, the threat of no warranty support & website tech spec inaccuracies! Since when does a 12V car convertor have an input of 120VDC?

MacSales agrees with me, let's hope the product needs no such support from the maker, ever!

Just so glad this was on a super discount special, it should still power my 180W Dell or a U.S. Ryobi 18V charger from the car nonetheless, while it works at least!

Who needs a Mac when ya have a portable Xeon with 3 NVMe drives, 64Gb of ECC, 6Gb of vid + igpu, a 15.6" x 4K true colour screen and dual TB3 ports? If I did, those MacSales prices look mighty tempting, for a Mac, if Dell folds that is.

Just joking; Macs are gxxxt ! :S Sorry folks, I just can't write it! I'll phone from my 'droid to apologise directly for any offence this may have caused anyone who maybe be a little over-sensitive on the matter. ;)
"

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Rep reply posted 2023-07-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy that you had good support for your product from our representatives. We apologize that the product you purchased was not what you expected. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-09

Good stuff

"A little expensive but everything works, compatible, good quality."

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Rep reply posted 2023-07-11
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for taking the time to provide your feedback on your SSD and RAM upgrade. We appreciate your honest review and are glad to hear that overall, you are satisfied with the functionality, compatibility, and quality of the SSD and RAM upgrade. Thank you once again for sharing your thoughts on your recent purchase. Please do not hesitate to contact our customer support team, who are always eager to assist you. We look forward to serving you again in the future and exceeding your expectations. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-08

As Advertised

"Saw an ad for these fast cards on Instagram and given the great price, I wasn't really expecting too much. BOY was I wrong! This thing is AS ADVERTISED. I'm up to my camera's max of 10fps. Was expecting to have to spend a ton more to get this performance. I highly recommend these guys!"

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Rep reply posted 2023-07-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found us to be beyond your expectations! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-08

Great prices and service

"Very easy to find storage solution that met my needs at a reasonable price. Prompt shipping and delivery. "


Rep reply posted 2023-07-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found great prices and service while shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-07

Everything arrived in mint condition

"I didn’t know about OWC but I learned that if you buy something from them, it will actually arrive in the mail, so they’re a company that isn’t fly by night"

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Rep reply posted 2023-07-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your positive feedback about our services. We are thrilled to hear that your shopping experience exceeded expectations! We always strive to ensure a seamless process from the moment you shop until the product arrives at your doorstep. We look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/ ”


Verified
5/5

2023-07-06

Fast shipping

"Fast shipping, easy UI, great selection"


Rep reply posted 2023-07-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-06

SSDecision

"So far so good on the OWC porcess of purchasing an SSD upgrade for our older Macbook Air.....Not yet installed, but we expect an easy transistion. "


Rep reply posted 2023-07-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-06

Super fast not just the card but the delivery!!!!

"I love the new 650 gig card it is very fast and the downloader is just as fast I will be purchasing more!!! Great speed on getting it to me for a very important video shoot!! I highly recommend your company! Thanks, a very happy customer!!!"

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Rep reply posted 2023-07-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you are enjoying your purchase and that you highly recommend us to others! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-05

The #1 option for accessories for Macs & others

"OWC products have the be best quality, compatibility and durability. Always look from OWC first. There's also cool upgrades and tune-ups worth to see."


Rep reply posted 2023-07-10
A rep from MacSales.com, OWC_Michael , has responded:

“That's awesome to hear. We appreciate the support and are thrilled you enjoy our products! We will continue to strive to make the best products for our customers! Thank you for sharing your review; we look forward to working with you again. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-05

Great

"Fast reliable service. Very happy!"


Rep reply posted 2023-07-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad to hear that you're very pleased with your OWC experience and that we met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”