"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Good sale price, item as described, well-packaged, arrived on time"
"I was a little worried about ordering a lower grade condition, but the unit actually looks very good to excellent. Not scuffed or scratched at all, just a couple TINY dents and tiny bit of excess glue around the screen. Really tiny. Few people would be able to find the defects. If a brand new unit was delivered in this condition, you probably would not notice.
The battery seems to run for a long time. I am tempted to open it up to see if it is a new battery.
Overall, a real bargain. "
“We really appreciate you letting us know what a great product you received. It is always great to hear that what you ordered was exactly what you received! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I had a great experience, ordering with afirm"
“Thank you so much for your feedback. We are pleased that you enjoyed your OWC experience and found ordering with Affirm to be a pleasant experience. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Excellent laptop computer. Preforms great. Excellent value. Received quickly after order. Always great service!"
“Thank you so much for taking the time to write this review. We are thrilled to hear the Mac is working perfectly and that it was delivered in a timely manner. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Danielle was very helpful and patient with explaining product nuances. "
“Thank you for taking the time to share your feedback with us. We are so glad to hear that Danielle was such a great help with going over the different products! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Sent a dead laptop
“Good condition” means fair or poor on OWC definitely not tested or refurbished in anyway"
“Thank you for the honest feedback. We are so sorry to hear that you received a laptop that was not working properly. We never want a customer to receive something that is not in the best condition it can be. I do see that you are working with a technical representative in order to get that Mac back to us for a replacement. Thank you so much for your time and patience as we fix this issue for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I needed to replace a faulty hard drive in my father's late 2010 iMac. I opted for an SSD and chose OWC as they provide everything including the thermal cabling, making it true plug and play. Macsales had it in stock and recommended a RAM upgrade. I figured while I was there, I would upgrade from 4 GB to 16 GB. All parts were delivered in two days and install took less than an hour following the instructions they provided. My father is happy with the results and I am too!"
“Thank you for the great feedback. We are happy that the upgrade went well and that your father is enjoying the results! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"It wasn't clear...everything else was...do you offer a data recovery protection plan on your hard drives?"
“Hello there, thank you for taking the time to ask this great question. We do not offer a data recovery protection plan specifically. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"It was super easy to place the order for items many retailers don't carry anymore and the price was great."
“Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your honesty and are delighted to hear that OWC has become your go-to destination for all your shopping needs, offering competitive prices and a wide range of products. We value your support and will continue to strive towards providing you with an exceptional shopping experience. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"By the emails sent, I knew that my order had been accepted, however, there was no email sent when the product shipped. Perhaps this was because the order placement was on a day prior to a holiday.
"
“Thank you for the honest feedback. We are sorry to hear that the tracking information was not sent to you for this order. The system does send out an email as soon as the order is invoiced however, those emails can sometimes be lost in the junk folder or amongst other emails. I do see that your order was delivered to your mailbox on the 7th of July. Please let us know if you did not receive this for some reason. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Love tech companies that have all the authentic Apple goods for my older Macbook Pro AND have a great marked down price!
Looking forward to more business in the future "
“Thank you for the feedback. We are glad to hear that your experience shopping with us was easy peasy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Terirble experience and most unprofessional company. Strongly don´t recommand you to order something from them.This is the 3rd and last my experience with them. I will never ever order from them"
“We apologize for any inconvenience caused by your recent purchase from OWC. It seems that you are not satisfied with the amount of time it took for your package to be delivered.
Based on the shipping option you have chosen, once the package has left the United States, the courier will not provide any additional tracking updates. It may take up to 30 days for the package to reach its destination. A member of our team will get in touch with you soon to provide you with a status update.
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We have made several attempts to contact you without success. If you have yet to receive your package, please get in touch with us immediately so that we can assist you in initiating a trace with the courier. ”
"These guys have great and very quick products to make my custimer’s Apple products even quicker. "
“Thank you for the feedback. We are glad to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Good on general, but cc input at checkout not perfect as CVV input on mobile device not visible until you turn your phone in landscape."
“Thank you for providing us with your valuable feedback. We highly value your honesty and are pleased to hear that you were able to find everything you needed from OWC. We will certainly pass along your feedback regarding our mobile checkout feature. Your input is important to us as we strive to improve our services. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Ub many years of purchasing from OWCm never had a bad experience."
“Thank you so much for taking the time to share this review with us! We are elated to hear that you have always had a great experience shopping with us! We look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for taking the time to share this wonderful feedback with us. It's wonderful to know that you had a positive experience shopping with us. Competitive pricing, accurate product descriptions, careful packaging, and timely delivery are all aspects that we value highly! We truly appreciate your support and look forward to working with you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
”