"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Super easy site to navigate, easy check out!"
"This was the easiest purchase to get EXACTLY what I need! I’ll definitely be purchasing from this site again "
“Thank you for the feedback. We are happy to hear that you found exactly what you needed and that you enjoyed your experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Smooth website. Great deals.
OWC quickly sent a replacement for the incorrect part initially provided after some back and forth.
I was a little surprised that they would specify a particular part in the ad, then ship a different one, but it is 2023.
The fact that they accepted their mistake without argument and made it right is redeeming, so I'll stick with my initial high praise of this company. "
“We sincerely apologize for the mixup with you receiving the incorrect power adapter. We greatly appreciate your understanding and patience during the process of rectifying the mistake with the incorrect part initially sent. Thank you for this feedback. It is reviews like yours that motivate us to continue improving and providing the best service. We hope to continue working with you in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
”
"Quick, easy, great products…what more do you want these days?"
“Thank you so much for taking the time to share your positive feedback. We are delighted to know that the shopping experience was seamless! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Looking forward to getting my Mac Pro ripping fast !!"
“Thank you for your valuable feedback. It is always a pleasure to hear that our customers have had a positive experience with our products and services. We are thrilled to know that you are eagerly anticipating your memory upgrade, as we understand the importance of having a fast and efficient MacPro. We look forward to delivering the enhanced performance that you are expecting. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Product was received rather very late. "
“Thank you so much for taking the time to share your valuable feedback with us. We are sorry to hear that it took longer than expected to receive your order. Nonetheless, it is reassuring to learn that you have received it now and that it's hopefully working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Haven't received the product yet, but this is saving me $180, so you could say I'm pretty happy."
“Thank you for the feedback. We are glad that you found what you were looking for and that purchasing that item from us has saved you a lot of money! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"As a DJ having a good HD is essential. Just for space and time I like to have my drive internal. I use a 2015 macbook pro. The drives I have purchased here never let me down. I use them for my main PC, and backups. I send my colleagues to OWC when they are making upgrades"
“Thank you for the feedback. We appreciate you taking the time to let us know that you have always been able to find what you need while shopping with us and that you trust us so much that you even send your friends here! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"great customer service thanks"
“We appreciate you taking the time to let us know that we had great customer service. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Got tipped by AppleInsider about OWC’s special discount on the Apple HomePod Mini - $25 off! Thought it was too good to be true but sure enough there it was with no catches or extra offers. Placed my order promptly and quickly. Great no-frills experience. Only thing I could say that could make the experience even better and faster is implementing Apple Pay. Other than that, great service with OWC!"
“Thank you for the feedback. We are glad to hear that you were able to find that great deal that you had heard about online. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Just as advertised, quick efficient delivery. I'm very happy"
“We appreciate your feedback. It is always great to hear that you were able to find what you needed and that you are happy with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I have already left a one star review and customer service reached out and said my items would be shipping out the next day. I have had two bad experiences with this merchant before, I should have learned my lesson and never ordered from them again.... Very poor customer service and at times rude."
“Thank you for the feedback regarding this order. We are so sorry that the order did not ship when we expected it to. When we looked into the order previously it stated that we were in the process of filling the order, however, it appears that it was out of stock when we did so and we do fully apologize that we did not catch that information for you. I have reached out to make sure that the product is indeed in stock currently and will ship today. The order was invoiced already and you should be receiving that information via email. ”
"Everything I need for storage, backup, connectivity etc. all in one website with a Canadian version of their website. Cut out the middle man and order direct. "
“Your positive feedback is greatly appreciated! We are delighted to hear that our website has everything for your technical needs and that you are enjoying the Canadian version of our website! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Justin did a great job of answering my question, and the checkout process went smoothly. So far so great. Once I get the product I'll be able to give a super very satisfied rating."
“We appreciate you taking the time to let us know that Justin did a great job at answering your questions and that the checkout process went smoothly. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"My Granddaughter loves the new iPad. It arrived in perfect shape and she put to use right away."
“It brings us great joy to learn that your experience with OWC was exceptional and that your granddaughter enjoyed her new iPad. Your feedback is truly valuable to us and we are grateful for your kind words. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for the feedback. We are glad that you found our website to be easy to navigate and check out the items you needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”