"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Super helpful and knowledgeable!"
"Your system did not like my address, causing much back and forth without any resolution. Address was correct. Have used OWC for many years -this is first problem. "
“Thank you for the honest feedback. We are sorry to hear about the issues you were having with your address. It does look like your order did go through in our system. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"My Macbook Pro charger suddenly conked out, and the battery died soon after, so I needed a new one right away. OWC listed an $80 charger, for right around $20, which sounded like a great deal. However, shipping alone was almost as much ($13) as the item, which didn't weigh much, nor was very large. But, even with the shipping, it seemed like it was still a good deal, compared to its $80 value.
It arrived within a few days, so I was happy to be able to once again use my Macbook.. I noticed right away the cable connecting it to my Mac was both a bit flimsy, and half as long as the original charger. Which makes me wonder how this unit could possibly be one worth $80, so I'm a little afraid I was bamboozled by this "great deal". It ended up costing me almost as much as those with the longer, stronger cable, so not a great deal. Plus, the lack of length makes it a lot more awkward to use.. It works, but that's about all I can say for it..."
“Thank you for the honest feedback. We are so sorry to hear that the product was not what you expected. We get the Apple MagSafes directly from Apple but as they have multiple manufacturers the quality can vary in each one. We also apologize for the price of the shipping, regrettably, we do not set the shipping cost the shipping companies do. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Nice quick response, product in good condition."
“Thank you for the feedback. We are happy to hear that we had a quick response and that the product was in good condition. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Great! Just what I needed. Thanks!"
“We appreciate you taking the time to provide your honest feedback. We're so happy to hear that your OWC experience was great. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"this is my second purchase from owc and everything has gone well both times. I hope I can always say it has been a good experience."
“Thank you for the feedback. We are happy that you had a great experience and we also hope for many more like it in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Every time I need something for my intel iMac OWC has exactly the item(s) I am looking for. They were delivered as ordered, never late or incomplete. You need parts and just about everything else Mac OWC is the place to go."
"Chat assistant was very helpful. The parts arrived next day after the first shipment was lost. (It showed up 4 days after second shipment) Thanks to the helpful videos that walked me through the installation without a hitch. My computer is back to working like new."
“Thank you so much for taking the time to provide your feedback. It is great to hear that our chat team provided you with helpful assistance. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"EVERYTHING ON TIME AND PRICE. "
“It is greatly appreciated that you took the time to provide us with your honest feedback. We love to hear that OWC exceeded all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Joseph R was very patient. My knowledge and/or understanding in the technical world is little to none. Thank you for not giving up on me. "
“Thank you for the feedback. We will be sure to let Joseph know what a great job he did in assisting you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Simple ordering Happy with my purchase"
“Thank you for the feedback. We are happy to hear that you enjoyed your experience shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Really nice site layout. Very easy to find my product too. "
“Thank you for the feedback. We are happy that you enjoyed our website. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Thank you, looking for this deal for a long time!"
“Thank you for the feedback. We are so happy to have been able to get you the deal you were looking for! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Greg is a great pastor and you are doing great things to help his ministry…Thank you and may God continue to bless you.
Christine "
“Thank you for the feedback. We are happy to have been there to help the ministry with all of its technical needs. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I have bought products from OWC several times and have never had a bad experience. My go to website for my Mac"
“Thank you for the feedback. We are happy that you have always been able to find what you need with us and that you have never had a bad experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
A rep from MacSales.com, OWCAmanda, has responded:
“We appreciate hearing your feedback. Thank you so much for letting us know we are great! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”