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Product & services pricing
4.04/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.33/5
Customer service:
3.98/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
1/5

2023-05-25

Really disappointed

"Purchased two 8GB modules but was sent two 4 Gb modules. Have been trying to sort this out for over a month without success. Because I purchased two 4 GB modules in 2019 OWC tells me those are the modules I ordered and received .REALLY!! Physically impossible even the postal service is not that slow. Consumers beware."


Rep reply posted 2023-05-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the honest feedback. We are sorry for the frustration that this situation has caused. Someone from our team will be reaching out to you. ”


Verified
5/5

2023-05-24

Imac apple

"I try to buy iMac Apple. Hopefully I can get the good product from ocw. Thanks"


Rep reply posted 2023-05-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. We hope you enjoy the iMac once it ships out and you receive it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-24

delivered exactly what was promised.

"delivered exactly what was promised."


Rep reply posted 2023-05-24
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you for taking the time to share your honest feedback with us. We love to hear that your OWC Experience was great and that the product met all your expectations, that the delivery was swift, and that everything was delivered as expected. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-24

Go To Mac Supplies...

"When I need Mac parts, I come here! "


Rep reply posted 2023-05-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to be your go-to place for Mac parts! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-24

Great product

"Excellent product as promised. Delivered in a timely manner as promised."

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Rep reply posted 2023-05-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We are so glad to hear you received your order in a timely manner and that the product is working so great for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-23

Love it

"My son told me this is the place to go...about fifteen years ago. I get all my aftermarket Mac stuff here. Better quality than most online places."


Rep reply posted 2023-05-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback. It is always good to hear that others are sharing their love for our company with their friends and family. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-23

Arrived on time and in good condition

"Product was what I ordered "


Rep reply posted 2023-05-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-23

Best value

"Have bought dozens of used/refurbished Macs for our business without ever experiencing problems."


Rep reply posted 2023-05-23
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback. We are always excited to see our customer time and time again. Thank you for being a longtime customer. We look forward to seeing you again. ”


Verified
5/5

2023-05-23

Great Support

"Involved a long period of working out a solution with using OWC SSD. Support provided by Cynthia was great, as she stayed with me with back and forth discussions until the problem was finally resolved. Couldn't have asked for anything better! Ten Stars, if I could give them."

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Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will be sure to let Cynthia know what a great job she did in assisting you. We would give her ten stars as well! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-22

Seamless

"Helpful, quick, knowledgeable."


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback. We are so happy to hear that you and a seamless experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-22

Duderad

"You folks rule. updating my old Imac into a powerhouse Diablo 4 killer with your help."


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that we could help you get that iMac to be a powerhouse! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-22

A Satisfied Mac Customer

"Very Smooth and Good shopping"


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your experience was very smooth. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-06

OWC's the best

"Got email this morning on their sale, clicked the link, put it in the basket and finished my purchase in about a minute."


Rep reply posted 2023-05-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are happy to hear that the purchase was smooth and easy! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-22

Easy as Pie ordering and instructional videos

"Wow, I thought adding memory would be involved and require time. I also thought finding the right product would be hard - but alas, it was easy and comforting! Thanks"


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your experience was easy as pie! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-21

Easy

"Well done. Great products and good prices."


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thanks for the feedback. We are happy to hear that you enjoyed shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/