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Product & services pricing
4.04/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.33/5
Customer service:
3.98/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2023-05-29

The Apple of our eye

"There no other place to shop for Apple OEM other than Macsales."


Rep reply posted 2023-05-31
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for taking the time to provide us with honest feedback. OWC is always delighted to hear that you can count on us for all of your Apple OEM purchases at a great price with our wide range of products. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-29

Great experience

"I needed to replace my wife’s Mac. She doesn’t buy preowned, but I was buying time for the 2024 iMac, whatever that turns out to be. So, I gambled. The configuration is perfect, the price is between her feeling like I didn’t spend enough and I spent too much; ie, the sweet spot fellas! Works great, plays well with our network, and no divorce attorney on the horizon! Score for OWC!!"

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Rep reply posted 2023-05-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your wife was happy with the purchase that you made for her. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-29

Always go with the Trusted audio/video source

"I purchased the thunderbolt hub and it's been perfect. Works well with no issues connecting my analog/digital hardware to an iMac in a professional recording studio. It's extremely important that something doesn't fail at the main connection point. I have had 2 fail on me but not OWC's hub. This Hub does the job and is a slick little tank at a good price."


Rep reply posted 2023-05-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are happy to hear that you are enjoying your purchase from us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-28

Great stuff

"We love our new computer from you and all the other stuff. We want more. Thank you for being there for us especially."


Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are always happy to be here for anything you might need. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-28

replacement battery fits perfectly

"My refurbished 2015 Macbook Pro had an after-market battery already installed, and it was not as aggressively adhered to the case as the Apple original. This made replacement much easier -- I did not have to use chemicals, and did not remove everything. The old battery lifted out easily, with everything else still in place. The whole process took 5 minutes, with very little stress.

I removed a lot of the new double-sided adhesive tape from the new battery, to ensure that replacement will again be easy in the future. So far, I have not encountered any downside to this, and this is the 2nd battery that has been installed this way in this Macbook Pro.
"

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Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We appreciate you letting us know that you had a great experience purchasing from us. We are happy to hear that the new battery is working perfectly. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-27

More Power Macbook Pro

"I'm out of town and forgot my Macbook power supply.
I found what I needed here.
Great number of shipping options for my delivery.
"


Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear we had what you were looking for. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-27

The Easiest Way to Order Online

"This purchase has been among the easiest ones I have done on the Internet. The website content presentation is very straightforward.
Same with the checkout process.
I highly recommend this vendor if you are looking for quality products to keep your Mac running flawlessly for years to come.
"


Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We appreciate you taking the time to let us know what a great experience you had with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-05-27

Mac keyboard

"Works well, just what I needed, but took a long time to arrive. "


Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the honest feedback. We are happy to hear that you are enjoying the product that you purchased. We apologize the shipping was not what you expected it to be, you did choose one of the slower shipping methods where there are always other options. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-26

5-Star Customer Experience

"Would do again, everything exceeded my expectations."

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Rep reply posted 2023-05-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your experience exceeded your expectations! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
1/5

2023-05-26

Unprofessional

"Zero star. No communication poor customer service. Showing good pictures sending damage product! "

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Rep reply posted 2023-05-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your honest feedback. We are sorry to hear that you did not receive the excellent customer service that we hope to give. I have looked into the information that you provided us during your initial reach out and see that the computer you ordered is one of the lower grades that we offer. This grade will have some physical wear and tear that does not affect the use of the computer. The pictures you provided showed normal wear on the keys that you would expect from a used computer. We apologize if you do not agree with the look of the computer being in the Very Good Condition that you purchased. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-26

Quick Delivery

"Item arrived quicker than posted. Seems well made. So far no issues using it on a mac or windows device."


Rep reply posted 2023-05-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you got what you were looking for and sooner than you expected! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-26

First Unit had subtle problem. MacSales refunded it and I bought another from them

"I bought an old Mac mini. It had a very subtle problem, but one that kept me from doing what I needed to do. I contact MacSales support, and they said they'd replace it. I asked if I could just send it in for a refund, and in the meantime buy another - to cut down on turnaround time.

They agreed. My refund has been processed. The replacement has been here since two days after the call.

My friends have always been very pleased with MacSales, and now I join them in that regard.
"

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Rep reply posted 2023-05-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We appreciate you taking the time to let us know what a great experience you had with us. We are happy to have helped you with that refund and get you another unit that works for your needs. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-05-25

Good

"I understand business can’t believe I had to pay for shipping"

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Rep reply posted 2023-05-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for leaving your review! We will pass along your feedback! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-05

Configuration My Way

"I have a Mac mini M1 with 500GB SSD and 16mbs of memory . I work with video files I already used up 5TB on one external drive and filled up a 2TB portable drive. Many projects I have to make and find space just to make play back and editing smooth. So I was looking for more storage, The option of having a SSD to work off of seems like a good idea with file storage right there to access without plugging and unplugging drives. And we can all use additional thunder bolt ports. I look forward to receiving and setting up my OWC miniStack STX w 16TB HDD and 1TB SSD. "


Rep reply posted 2023-05-09
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback regarding your purchase! I think you're going to have a good time with the MiniStack STX. Will be able to have the speeds of an SSD and plus the storage the HDD gives you is a win-win! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-25

Excellent Seller

"Always great to deal with, excellent products and quick delivery. Highly recommended!!"


Rep reply posted 2023-05-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. There is nothing we love more than to hear you're very pleased with your OWC's deal, that they have a wide variety of products and the fast delivery is just an added bonus. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”