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Product & services pricing
4.04/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.33/5
Customer service:
3.98/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2023-05-21

Aw

"Awesome how to videos and good prices "


Rep reply posted 2023-05-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We are so glad that you enjoy our pricing and our how-to videos!! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/ ”


Verified
5/5

2023-05-21

Got my mac memory

"Quick order, matches my old iMac."


Rep reply posted 2023-05-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-20

blu-ray burner

"Great product. Quick shipping."

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Rep reply posted 2023-05-22
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! Happy to hear about the quick shipping and satisfaction with your Envoy Pro optical drive. Please let us know if you have any questions. ”


Verified
5/5

2023-05-20

New MacBook Pro Battery Mid-2015

"Easy to identify correct battery type/model to order; Arrived sooner than advertised - easy to follow video for installation. Great experience."

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Rep reply posted 2023-05-22
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are very happy to hear about the experience you've had with your battery and the installation!”


J.L
Verified
5/5

2023-05-20

Easy like Sunday Morning.

"I went with the best. O W C !! They have proven over and through the years that they service the everyday hard worker who is looking for the best quality and value. "


Rep reply posted 2023-05-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Awww, shucks, we appreciate your awesome feedback and how OWC always exceeds your expectations with every purchase you make. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-20

solid

"I trust my upgrades will be compatible through OWC suggestions. No guess work."


Rep reply posted 2023-05-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad to hear that your OWC Experience was great. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-19

Very happy

"Just what I needed! My old charger is about dead. "


Rep reply posted 2023-05-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We are thrilled to hear that the Mac charger you bought from us is working great for you and very happy that you received this one before your old charger failed! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-18

Hard drive replacement

"Customer service was excellent to confirm the part needed for a hard drive replacement, and confirmed the part number for me to order online. Their website was very helpful for instructions of how to install and reload the OS."

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Rep reply posted 2023-05-19
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you taking the time to provide your honest feedback. Thank you for letting us know that our award-winning support team has always been able to provide you with excellent support and that our website was a reliable and trustworthy source for you to perform the installation and OS reload. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-18

Always a pleasure with OWC

"Quick, and great service. They followed up and made sure all was good."

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Rep reply posted 2023-05-19
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you providing your honest feedback. It is always a pleasure for us to hear that your OWC experiences have been excellent and that you are pleased with our contact communication as part of our excellent customer care. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-18

You always have what I need

"And I can get it in a timely fashion too! I trust your refurbished stuff as well. And I can call if I have a question so you are a great go-to for all my Apple gear."

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Rep reply posted 2023-05-19
A rep from MacSales.com, OWC-Celeste, has responded:

“We greatly appreciate you providing your honest feedback. It is terrific to hear that you can always find what you need at OWC and that you are very satisfied with our OWC Support service. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-18

Great prices

"Very happy with the price for the product"


Rep reply posted 2023-05-19
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It is our pleasure to hear that your OWC Experience has exceeded all of your expectations and that the pricing has also been a pleasant surprise for you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-18

Memory and drive upgrade

"Upgraded memory and drive on 2019 iMac. Installation went well and was a big improvement. Installation videos were very helpful."

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Rep reply posted 2023-05-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-05-18

I hate these reviews

"Why? The only benefit to these is the marketing company gets paid."


Rep reply posted 2023-05-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so sorry that you do not like these reviews. They are voluntary to fill out, it is not required to do so. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-18

Perfect

"I liked everything and it was good"

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Rep reply posted 2023-05-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience with us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-18

Great price on new power cord.

"Just ordered a long overdue replacement for my frayed power cord. It was so stinking easy and seamless I wish I had done it sooner. "


Rep reply posted 2023-05-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for sharing your positive experience with us! We're so glad to hear that the process of ordering a replacement power cord was easy and seamless. We appreciate your business and hope to continue providing you with great service and support in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”