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Product & services pricing
4.04/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.33/5
Customer service:
3.98/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2023-05-17

1 TB Ssd upgrade for older MacBook pro

"Quick service and delivery
"

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Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you are enjoying your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-05-17

In the end all went well

"My first purchase was totally wrong. The recommended computer was as slo as my old 2011 imac. The return went smoothly and my tech advice from Brandon was perfect. I called back once more to ask a question and could not get Brandon and the second guy was not helpful. Did not catch his name. I am happy with my second purchase. I do have a few questions and I hope I get the answers I need. "

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Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you are happy with your second purchase. We are sorry that the first one did not turn out to meet your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-17

Quick delivery and product

"Ordered and received Mac storage cards for my older imac and all was received on time and worked very well. Competitive pricing as well. Pleased with purchase. "


Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you are pleased with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-17

great service and easy to use

"easy to find what you need and finish the order"


Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-17

Great!

"Timely delivery and great price on the computer I needed."

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Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience with us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-17

Easy peasy

"Very easy to find what I wanted and to checkout using Paypal"


Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-17

Beginner's luck

"My friend recommended you to me, as they have been getting all their Apple stuff from you for many years. It seems like a very good deal and I hope it will all work out. Thanks for providing an alternative to Microsoft's unfixable mess, because I am at my wits end with them! Onward to a more friendly and helpful user interface! So far, so good! "


Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy that you were able to find what you needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-05-16

I came, I saw, I bought

"Pretty straightforward, search, find, buy."


Rep reply posted 2023-05-18
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you providing your honest feedback. Thank you for telling us that our website was very user-friendly and that you were able to locate exactly what you were looking for quickly and easily. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-16

Worked

"Was able to get the Mac I wanted so I can replace my old 2012 iMac which has been causing me issues."


Rep reply posted 2023-05-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you got what you wanted! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-16

Straight forward

"Simple and straightforward, the way shopping is meant to be."


Rep reply posted 2023-05-18
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. We strive to make shopping with us as streamlined as possible and we're so glad you had a great experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-16

Excellent sales and deliveries.

"Bought a computer that was delivered on time. Bought another and I realized I wouldn’t be home for delivery. Called and asked for a delay in delivery. Was delivered early instead! Great service on the phone also. Five stars."

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Rep reply posted 2023-05-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you enjoyed your experience with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-15

iMac Upgrade

"Excellent! I previously did the memory upgrade which functioned with no problem.
I Just did the SSD upgrade which also worked perfectly. Instructions were great!
The only thing I did differently is, I loaded up the OS to make sure everything worked before sealing the display.
I would recommend this product.
"

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Rep reply posted 2023-05-18
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. We are glad to hear that your memory and SSD upgrades were smooth and straightforward. We are also glad to hear that the instructions provided by OWC proved to be helpful as well. It was an excellent idea to make sure the SSD was formatted and the OS loaded before sealing up the iMac. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2023-05-15

They know Macs

"I've bought several update kits and parts with great customer service and quality of materials. I recently bought a refurbished mac mini that had hardware issues but customer service was prompt and complete in the return / refund process. "

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Rep reply posted 2023-05-17
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the honest feedback. We sincerely apologize for the hardware issues the Mac Mini you bought from us had, but so glad to hear that our support team was very quick in setting up the return for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-15

Reliable

"Been using for years, no complaints."


Rep reply posted 2023-05-17
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. We are so glad that you have had good experiences every time you have shopped with us over the years! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-15

Fantastic Service

"Professional service. Fantastic customer experience."

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Rep reply posted 2023-05-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/