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Product & services pricing
4.03/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.31/5
Customer service:
3.97/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-05-12

good price good product

"easy to navigate website. Excellent price. product got here and worked what more can you ask for.

Shipping a bit slow but not a problem.
"

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Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your overall experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-11

Ships to Hawaii

"I tried to get this product on several webiste and OWC was the only supplier who shipped to Hawaii. Thank you OWC!"


Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to be able to get this product to Hawaii for you! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-11

Great Value!

"With the cost of current Apple systems, this represented a great value, service and ultimate experience. "

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Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-11

Same as always

"Same ease of ordering and service"


Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-11

My GoTo for all Mac Stuff

"Customer for a long long time, there is nobody I trust more for my Mac needs."


Rep reply posted 2023-05-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! I'm so glad that you can count on us time and time again for all of your Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-11

Refurbished MacBook Pro

"I chose a late 2020 MacBook Pro as it has an M1 chip and will run programs longer. I don't buy new every year or even every year or two. I bumped up the memory.
The computer was delivered as promised and in good shape.
I am an old OWC customer and will continue to buy from you.
Good quality, good prices!
"

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Pricing of products and services

Rep reply posted 2023-05-12
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you taking the time to provide your feedback. It makes us happy to hear that OWC was able to provide you with everything you needed in a Mac computer. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-11

very easy to navigate

"it was pretty easy placing the order thanks a lot. "


Rep reply posted 2023-05-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
3/5

2023-05-11

I like to give 5 stars

"I wanted to find out what the normal warranty that comes with the purchase is. I found that very difficult using chat. I assume the additional warranty can be purchased before the shipment of the Mac I just purchased. I will try and do that.. Regards, Michael ****@****"


Rep reply posted 2023-05-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Lamboom, thanks for sharing your honest feedback. We apologize that you had trouble getting our chat support to add your OWC Eclipse program to your recent order. Upon reviewing your account, we notice that March has already assisted with adding your Eclipse program to your order. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-10

Thank you for the music

"OWC Houseband in the installation video.
Cool!
"


Rep reply posted 2023-05-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We are so glad you enjoyed some OWC easy listening in the installation video!! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/ ”


Verified
4/5

2023-05-10

Quick Help With product Links

"Thanks for helping me save time by providing the product links to the items I can upgrade my iMac with. "


Rep reply posted 2023-05-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that we were able to help you get an upgrade for your iMac. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-10

Thank

"Incredible satisfied. The site is very pleasant "


Rep reply posted 2023-05-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thanks for taking the time to provide us with your feedback. We’re glad you enjoyed your first OWC experience and we appreciate you letting us know that our site is user-friendly. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-10

very happy

"I'm very happy with everything "


Rep reply posted 2023-05-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-09

Not Very Fast But Done!

"Flash sale in my email box, jumped on it. Had to do a bit of research but, overall, happy."


Rep reply posted 2023-05-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! I'm glad to hear that you ended up buying the Aura Pro IV for a good deal! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-09

Looking for satisfaction in all the right places

"The sales person was very knowledgeable and had a pleasant demeanor. He got me to where I needed to go on your web site and answered all of my questions in a professional manner.

Well done!
"


Rep reply posted 2023-05-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience. We will be sure to let that salesperson know what a great help they were. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-09

Quick and easy

"Phone contact service was quick and timely. Got what I needed with no hassle."


Rep reply posted 2023-05-10
A rep from MacSales.com, OWC-Celeste, has responded:

“We’re glad you enjoy your OWC Experience and are satisfied with our Award-Winning Support Team. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/ ”