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Product & services pricing
4.03/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.31/5
Customer service:
3.97/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-05-09

Never fails

"Everything works. Good service"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-05-10
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you providing your feedback. We are happy to hear that the OWC Experience has always been great and that you are pleased with the quality of service that you have always received. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-09

A perfict fit!

"I purchased a replacement battery for my Macbook Air. It was reasonably priced and excellent quality. It was delivered on the time frame expected and even included the special screwdrivers needed fort the install. I have always had good experiences with MacSales/OWC over the years. It is my go-to place for Mac accessories."

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Rep reply posted 2023-05-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! I'm so glad everything went well with your battery installation and that you always have a good experience shopping with us! I hope we can continue to be your go-to spot for Mac accessories for years to come! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2023-05-08

"Charge to much for shipping for a small item."


Rep reply posted 2023-05-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. Regrettably, the prices for shipping at set by the shipping companies and are not within our control. We do apologize for the inconvenience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-08

Solid service!

"Always a pleasure shopping with OWC, good text support. "


Rep reply posted 2023-05-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We are so glad that you had a good experience with our support team! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-07

fast and easy!

"used the Chat option and was taken care of SO fast and easily!!!"


Rep reply posted 2023-05-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Sam-118112 we greatly appreciate your honest feedback. Thank you for letting us know that our OWC Chat team was able to provide you with the options you requested and that you were taken care of quickly and easily. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2023-05-07

I really dont want to

"ok hhssjjsjjakhnlahdaldhalkhsd"


Rep reply posted 2023-05-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-07

LOVE the garage sale and discounts that pop up once in a while. Big savings breathing life into my soon to be #2 production machine!!

"simple... saw deal, price and option... jumped. ALWAYS get the best from OWC"


Rep reply posted 2023-05-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are always happy to offer our garage sales items for our customers and give them a chance at a great deal! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-07

Exactly what I needed and delivered fast!

"I needed some memory for my iMac. I quickly found what I needed and ordered it. It got to me very quickly and I had it installed by checking out the handy installation video provided."

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Rep reply posted 2023-05-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found what you needed and that our installation videos helped you to get that installed. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-07

"Fast and easy. No pressure very professional."


Rep reply posted 2023-05-09
A rep from MacSales.com, OWC-Celeste, has responded:

“It's appreciated that you took the time to provide us with your honest feedback. We're glad to hear that your OWC Experience was quick and easy and that our OWC support team was very professional and didn't pressure you into buying things you may not need. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2023-05-07

Condition Definitions

"Add a pop up. Had to google search OWC and Condition to find definitions."


Rep reply posted 2023-05-09
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. We will certainly forward your feedback about our website. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-06

Great products. Easy to order. Fast shipping

"I've ordered numerous products from MacSales for my new Mac Mini setup. All of the products on MacSales were well-described and there are plenty of photos from all angles so you know what you are getting. Will definitely buy from MacSales again."

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Rep reply posted 2023-05-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that enjoyed your experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-05

At My Fingertips

"Easy to determine the correct RAM for my particular Mac!"


Rep reply posted 2023-05-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Taking the time to provide feedback means a lot to us. We're pleased to hear that your experience with OWC has exceeded your expectations and you were able to navigate our website quickly and easily. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-05

Super Service

"Justin was fast and efficient and walked me through the whole process,

I highly recommend this site
"


Rep reply posted 2023-05-08
A rep from MacSales.com, OWC-Celeste, has responded:

“It's great to hear Justin was able to help you out without any trouble, and we greatly appreciate your honest feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-05

OWC is out of this World!!

"This is my Go To store for anything Mac! Great reliable high quality products, backed up by a reliable accessible and awesome company! You NEED to buy here! "


Rep reply posted 2023-05-08
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. We are glad to hear that your OWC Experiences have always exceeded your expectations and that OWC has been your preferred source for Mac upgrades for many years. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-05

Laptops

"Fast shipping great service. Will certainly buy from them again"


Rep reply posted 2023-05-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you very much for your feedback on your MacBook Air. We are pleased to hear that it surpassed all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”