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Product & services pricing
4.03/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.31/5
Customer service:
3.97/5
Return/Replacement policy:
3.92/5
Featured Review


Verified
5/5

2023-05-05

Easily found detailed info

"I like MacSales easy access to upgrades specific to my Mac model."


Rep reply posted 2023-05-08
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you providing your feedback. We're glad to hear that you're always able to find exactly what you need quickly and easily. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-04

Good company!

"Good Job, I am pleased with the quick service!"

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Rep reply posted 2023-05-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! we are so glad you enjoyed your shopping experience with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-04

Happy PWC customer returns

"I've enjoyed fantastic shopping experiences with OWC for many years, upgrading storage, memory, optical drives to older Macs every time.

Site is easy to navigate and there is confidence when ordering because the selection process helps me winnow down to just the products that will work.
"


Rep reply posted 2023-05-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback. We are happy to hear that you always enjoy your experience with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-04

Great products!

"OWC has been my go to for years when it comes to quality and reliability."


Rep reply posted 2023-05-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We truly appreciate the kind words and for you being a customer for years now and hopefully years to come! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-04

Best comp site

"Fast, effective, easy to navigate."


Rep reply posted 2023-05-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you thought the website was fast, effective, and easy to navigate! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-05-03

Tech support A+++

"Tech support when you mess up on installing and have fast answers.
Always great when in a pinch. Thanks.
"


Rep reply posted 2023-05-05
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're so glad to hear that your OWC Support experience was great and we were able to help you find exactly what you needed. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-03

USB C Hub and mini pro drive

"Always great innovative products at affordable prices with prompt secure delivery. "

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Rep reply posted 2023-05-05
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We love to hear that your USB-C Hub and mini pro fit all your expectations and that you're pleased with how fast you received your order. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-03

Thunderbolt cables that work

"OWC Thunderbolt cables give twice the speed of a different brand which may be a knockoff Thunderbolt. OWC gives me 40 gigs. This other brand gives me 20 gigs. On a 2018 Mac Mini Intel"


Rep reply posted 2023-05-05
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you taking the time to provide your honest feedback. We love to hear that the OWC Thunderbolt cables exceeded all your needs and expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-03

Love love love!

"I am always so confident that OWC will deliver on time and as expected. I've grown to trust this company and come to them for all of my Mac purchases."


Rep reply posted 2023-05-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! We truly appreciate those very kind words and we're extremely glad to hear that you come to us for all your Mac upgrades and peripherals! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
1/5

2023-05-03

Still waiting for delivery.

"Tracking is not available???"

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Rep reply posted 2023-05-05
A rep from MacSales.com, OWC_Michael , has responded:

“Hello, I'm so sorry to hear you're not able to see any tracking information for the order. I'm going to reach out to you directly to provide the tracking number as I do see the order is well on the way to you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-05-03

Ram

"Product was back ordered but finally came after 2 weeks"


Rep reply posted 2023-05-04
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your honest feedback. We love to hear that you have received your order and we apologize for the delay in filling your order. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-03

Outstanding service .

"Everything was great from beginning to end very happy w my Imac."

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Rep reply posted 2023-05-04
A rep from MacSales.com, OWCAmanda, has responded:

“We are happy to hear that you had outstanding service! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-03

Excellent product and service

"All around great experience "

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Rep reply posted 2023-05-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are happy that you had such a great experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-02

speed, accuracy in today's seeming impossible to do hardcopy versus digitized

"the only way to stop interrupt"


Rep reply posted 2023-05-04
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback! I'm glad you've enjoyed ordering from us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-02

Fast delivery!

"I ordered an item and it got delivered the next day!"

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Rep reply posted 2023-05-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are so happy to hear that you got what you wanted and quickly! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/