ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.31/5
Customer service:
3.97/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
4/5

2023-05-14

The charger works

"It got here, and it works. It remains to be seen how long it lasts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you are satisfied with the product. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-14

Great products!

"OWC is the place to shop for Mac stuff"


Rep reply posted 2023-05-17
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your honest feedback. We're glad that OWC has always been your preferred destination for all your Mac needs. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-14

Sales and Tech Support is Great

"Needed an external storage solution to replace a bunch of Seagate 8 TB hard drives and security. The helped me choose the perfect solution. Had some issues with SoftRaid that they help with. Oh yeah the Thunderbay 4 is not very quiet with 4 7200 drives running. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-17
A rep from MacSales.com, OWC-Celeste, has responded:

“We love to hear that your OWC experience was enjoyable and that the Thunderbay 4 is exactly what you expected. Our apologies for the loud sound of the Thunderbay 4. Larger drives will produce more noise than smaller ones. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-13

Exce

"Muy satisfecho de la experiencia de compra en línea, me tarde un poco más porque realice la operación en el celular en inglés tenía que traducir. Estoy consciente que en la Pc está traduciendo español."


Verified
5/5

2023-05-13

Arrive as described with no drama

"Item arrive as described and works perfectly. Expedited shipping to Canada was easy and not too expensive, which is nice given that few of the PCIe cards offered are actually available from the Canadian site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you enjoyed your experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-13

Great price

"This site is offering great price. "


Rep reply posted 2023-05-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you think our prices are great! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-12

Awesome Blossom

"just what i wanted. easy to find and compare. "


Rep reply posted 2023-05-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. We are so glad to hear that the website made it easy to find the right product for your needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-26

A6600064Easy to navigate

"I was able to find what I needed and order. Good products and service "


Rep reply posted 2023-04-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you were able to find everything you needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-05-12

Good experience

"Easy and secure-feeling checkout using PayPal. This was as good, or better than, the Amazon checkout flow."


Rep reply posted 2023-05-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your checkout experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-12

Perfect

"Very good web site.
Quick research with filter.
Fast shipping.
Used IPad very good. Second purchase, condition as new.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-15
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. I'm so glad to hear the website made your shopping experience that much better and that the iPad is working so well for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-12

Exactly as hoped….

"Easy to find exactly what I needed for the third time, arrived quickly, perfectly packed for delivery safety, and in great condition. Very happy — again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you were able to find what you needed. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-12

Awesome

"Super fast delivery and items were of the quality that I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you found what you needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-12

Macmini 2012 was in perfect condition.

"It's great to order a used mac and have it arrive in even better condition than advertised. The late 2012 Macmoni is still a great everyday use computer for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for choosing OWC for your technical needs. We are so happy to hear that you are enjoying your purchase! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-05-12

Great Customer Service

"I had a really good experience with customer service at Mac Sales about an OWC dock I bought and needed a new drive...they know their product lines and accessories so you get the right match for your device. Thank you for your help. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-16
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for providing your feedback. Thanks for letting us know that our award-winning customer service team was able to solve all your questions and concerns and that we were able to find you the exact dock and external drive you were looking for for your setup. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-05-12

Memory Upgrade

"Product came timely, quality parts, good instructions, operating well. Advance information about formatting requirements would have appreciated. I didn't expect that nor allow for the time it took. Overall an excellent experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will put that in for the formatting information. We are happy to hear that your overall experience was good! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/