ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.32/5
Customer service:
3.98/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2023-04-22

Good product

"Fast delivery good product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thanks for the great feedback! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-22

Computer Upgrades

"OWC made it easy to find my laptop model and order the right memory upgrade. Clear - Easy - Fast."


Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thanks for the feedback! We try to make it as simple as possible for everyone to find exactly what they need! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-22

Legit RMA process

"Fast turn around when RMAing docks. Actually support their products!"


Verified
5/5

2023-04-22

WONDERFULLY EASY ORDERING PROCESS.

"I HAVE Been dealing with OWC for many years and have ever been disappointed with their service or the items purchased."


Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thanks for the great feedback! We are happy knowing that all your experiences with us have been good ones! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-21

Best customer service experience ever! The response time was great & so easy! Came highly recommended by a longtime faithful customer!

"This really was the best & easiest customer service experience I’ve ever had!
Thanks!
"


Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“We are so happy to hear that you had a great experience with us and our customer service representatives! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-21

Great experience!

"Will continue to shop with OWC in the future."


Verified
5/5

2023-04-21

Great Drive at a Great Price

"I've been buying from OWC for over fifteen years and have always been treated well by helpful people on phone calls and the memory, drives, ables, etc. have always been top notch. "


Verified
5/5

2023-04-20

Thanks Ray

"Very helpful. Solved my problem and saved me money."


Rep reply posted 2023-04-21
A rep from MacSales.com, OWC_Michael , has responded:

“thank you so much for the feedback. I'm so glad to hear that Ray was able to help you find the right product for your needs and save you some money! The classic win-win scenario there! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2023-04-20

Did not work well with SAfari

"Took multiply tries to process payment"


Verified
5/5

2023-04-20

The go-to for replacement batteries.

"Kit arrived quickly and with thorough instructions. Got my Macbook Pro back up and running."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-20
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad to hear that your OWC experience was great and that it met all your expectations and that your MacBook Pro is up and running perfectly now. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-19

very good customer service

"Mike W was really helpful and nice"


Rep reply posted 2023-04-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. I'm so glad to hear that Mike was so helpful with finding the right product for your needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-19

Great product,price,customer service

"Easy to purchase, great selection of used macs and quick and accurate shipping. Highly recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-04-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. We always strive to give the best support possible and I'm so happy to hear we were able to provide that for that great OWC Experience for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-19

30 pin ipod cable

"Finally found a 30 pin cable for my 6th gen ipod nano. Original cable very raggedy. New cable shipped in 2 days. Should keep me in tunes and podcasts for another 10 years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-04-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for choosing OWC for your technical needs. I'm so glad to hear the 30-pin cable is working great for you and will continue to allow you to be able that iPod Nano going for all your music and podcast needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-19

can wait

"my best friend been trying to get me to buy this and i finally gave in i am investing in myself and this is going to put me in a better place financially "


Rep reply posted 2023-04-21
A rep from MacSales.com, OWC_Michael , has responded:

“I feel like your friend was right in having you buy the Mac Pro. It's always great to invest and bet on yourself! We hope this does the trick and just know you have team OWC rooting for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-18

Great as usual!

"Always wonderful working with OWC"