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Product & services pricing
4.03/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.32/5
Customer service:
3.98/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2023-04-25

Very Effiecient

"No guessing and straight to the point no wasting time.
Love it.
"


Rep reply posted 2023-04-27
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you taking the time to provide your feedback. We're always glad to hear that your OWC experiences are quick, easy and straightforward, and to the point. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-10

Easy to order and great prices

"Needed to upgrade my iMac but didn’t need latest and greatest this was an excellent solution I do recommend if you are getting the 2018 or 2014 or 2012 mac mini to get any SSD as this with a regular mechanical hard drive the further you upgrade up from CATALINA then the LAGGY-ERRRRRR the OS will be - if you get an ssd upgrade (either thru the options or install yourself) you can run the latest macOS without any lag even with only 8gb ram "


Verified
5/5

2023-04-25

"Always have what I need and some technical advice. In this case, my iMac can only take 4GB per memory slot, so I need 4x4GB, not the 2x8GB that I was going to buy. Very helpful. Thanks."


Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are always happy to help whenever it is needed! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-04-25

MacBook Air was exactly what we needed.

"Price and condition was perfect. I am a long time buyer at OWC, various gadgets, drives and hubs. All fit my needs. "

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Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback. We are happy to be fitting all of your needs! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-04-25

Good Experience

"Prompt delivery of memory for old mac - product was exactly as described and worked great. Recommend these guys!"


Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback! We are so happy to hear that you enjoyed your experience shopping with us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-04-25

Quick and easy

"Check out was a breeze smooth easy no issues product information was precise"


Rep reply posted 2023-04-27
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the feedback. I'm so glad that you had such a great experience ordering from us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-24

You guys ROCK!

"I love finding items based on pictures of what I own as opposed to remembering internal details of what I own"


Rep reply posted 2023-04-27
A rep from MacSales.com, OWC_Michael , has responded:

“I absolutely agree with you on that! Definitely makes the ordering experience a little easier when you don't have to try and remember everything about your product! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-24

Really liked configuration options

"Selected a computer and had at least three upgrade configuration options (RAM, Processor, & Disk). Hope to enjoy the computer once it arrives. Thank you!"


Verified
5/5

2023-04-23

Slow Freight but well worth the wait

"Took a long time to get here but package arrived in pristine condition. Tracking do not give any idea where it went. It was dispatched on time then vanished from the system. Finally appeared 3 days before delivery.
Installation was very easy following instructions after looking at the video on your site.
Top Marks given for the speed of the SSD and installation but only 3 for delivery time.
Martin, Victoria, Australia
"

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Verified
5/5

2023-04-23

Great Mac parts = Great Videos on how to install those parts

"Great Mac up grade parts, great videos on "how to" install those parts."

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Rep reply posted 2023-04-25
A rep from MacSales.com, OWC-Celeste, has responded:

“StevieO, we appreciate you taking the time to provide your feedback. We love to hear that you were able to find exactly what you expected and that our how-to videos were very helpful. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-23

Great service and exchange policy

"Bought the wrong stuff, and they were very good about the exchange."

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Rep reply posted 2023-04-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad that we were able to help you out with getting your exchange set up and helping you get that new purchase set up. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-23

Pleasantly Surprised

"I saw an article for a 2012 MacBook Pro 13” for under $270.00, it prompted me to look further then I found OWC offering and they offered and even better laptop for less. "


Rep reply posted 2023-04-25
A rep from MacSales.com, OWC-Celeste, has responded:

“jmangion, we appreciate you taking the time to leave your honest feedback. We're glad to hear that you were able to find the MacBook that fits all your needs. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2023-04-23

great value and service

"I bought the parts and the tools for the same price as just the parts. It was a great sale. My only complaint is the crappy tracking of my parcel to Canada"

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Verified
1/5

2023-04-22

Very Disappointed !!

"Ordered an excellent condition renewed MacBook Air and I got one worst than a Fair condition one. Had a big dent on one corner and smaller dent on another. On top of that the hinge is loose and the laptop is dirty. Hopefully I get the refund fast and no extra fees. "

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Rep reply posted 2023-04-25
A rep from MacSales.com, OWC-Celeste, has responded:

“victormaniquiz, We appreciate you taking the time to provide your honest feedback. We have reviewed your case and we see that you have already been assisted. We apologize that we shipped you a misgraded machine. We have provided you a full refund for the MacBook Air as we have promised. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-04-22

MacBook Pro Battery Replacement

"At first, it seemed daunting even for me as a former Video Tech with less than nimble fingers these days. But the detailed video and necessary unique tools, and everything in the kit, it turned out not being all that difficult. Just follow the directions and work slowly and carefully. This isn't something to do at the last minute. Plan on immersing yourself for a couple of evenings in a clear, comfortable place.
P.S. Still haven't quite completed it yet, but have confidence all will be fine.
Hint: I used an iPad to view the directions as I was going.
"

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Rep reply posted 2023-04-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is nice to hear that you enjoyed your experience in purchasing the replacement battery. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”