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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-06-30

Great before sale support which resulted in no need for after sale support

"I needed a port expansion device so I could attach my legacy devices to my new iMac. I had a question before buying which was quickly answered so I could pick the correct device. Works great!"

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Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“We are so thrilled to hear about your positive experience with our before sale support! We're glad we could assist you in finding the right port expansion device for your new iMac. Thank you for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
3/5

2024-06-30

It was ok

"The hub has already had two hiccups (both hard drives were forcefully unmounted on Mac OS). For the most part, it works. FedEx delivery was a horrible pain in the ****, but that's not the seller's fault."

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Verified
5/5

2024-06-29

OWC - Best place to buy MAC hardware

"I've been using OWC since 2010 and have made a lot of purchases since then and have always been happy with the products I have received. Customer support has always been fantastic.
The sales person (first name Ro) I used to make this purchase was very helpful!!!
"


Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you've been a satisfied customer since 2010 and that our products and customer support have consistently met your expectations. We will be sure to pass along your kind words to Ro! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-29

Purchasing experience couldn't have been better.

"Site was recommended by a friend. I found what I was looking for at a reasonable price and purchased it - all in about 10 minutes. "


Rep reply posted 2024-07-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear that your purchasing experience with us was quick and easy. We truly appreciate your support and hope to serve you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-06-29

"Had some difficulty navigating website"


Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate your feedback! Thank you for letting us know about your experience navigating our website. We'll work on improving it to make it even easier for you and all our customers. Thanks for choosing MacSales.com! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-29

iMac for my 95 year old Dad !

"27” iMac arrived nicely packaged and works great ! It’s a beautiful piece of technology and I recommend one for every 95 year old !"

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Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the amazing review! We are so thrilled to hear that your dad is enjoying his new iMac. It's great to hear that it arrived safely and is working perfectly. We truly appreciate your recommendation and hope your dad continues to enjoy his new piece of technology! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-29

Catchy at my ay age, I ain't.

"Excellent visiting with you again, Thanks"


Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you had an excellent experience visiting our store again! Thank you so much for your positive review. We appreciate your support and look forward to assisting you in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
1/5

2024-06-29

Force you to use PayPal or they’ll cancel your order

"If you choose a payment method other than PayPal, your order will be canceled. You can then repurchase your item with PayPal… Not a very good experience. My order was canceled 5 times before I finally gave up. Each charge was approved by my credit card and a hold was placed, so their excuse of not being able to verify my address in regards to my credit card is a blatant lie. It also isn’t their job. Find another seller."

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Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We sincerely apologize for the issues you experienced while placing your order with us. During the order process, our verification team encountered difficulties verifying the information you provided through your bank. This verification step is essential to protect you from any unauthorized charges. For a smoother transaction, we recommend using third-party payment options such as PayPal, Amazon Pay, or Apple Pay, which offer enhanced security. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-29

Really support the legacy macs

"Amazing they have ram for my mid 2010 i mac. The SSD i put in three years ago still going strong."


Rep reply posted 2024-07-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for your amazing 5-star review! We are thrilled to hear that our RAM and SSD have been a perfect fit for your mid 2010 iMac. It's great to know that the SSD you installed three years ago is still going strong. We appreciate your support for legacy Macs! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-28

OWC

"The fact is i love your support for Macs and the ability you give me to max our older computers and give them years of additional life."


Rep reply posted 2024-06-28
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you love our support for Macs and that we can help you maximize the life of your older computers. Thank you for your kind words and for choosing OWC! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-28

I feel trust and confidence as your customer! Thank You All!

"Easy, user friendly, well presented and up to date products and services! Thank you!"


Rep reply posted 2024-06-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic feedback! We're thrilled to hear that you have trust and confidence in us as your go-to tech provider. It's great to know that you find our products and services easy to use, user-friendly, and up-to-date. We truly appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-06-28

Excellent Service and people; Troubled hardware

"I purchased a used Mac mini. Same model as my old one that died. It arrived with the oldest possible iOS installed. This made it impossible to use command option D to upgrade it. Time machine and migration manager would not so not work.
The good news – the staff worked with me thoroughly to get it updated to the latest operating system and ability to transfer my files. It cost me a lot of time and effort. In the end I was hoping for some discount or gift card but…
"

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Rep reply posted 2024-06-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your feedback! We're thrilled to hear that our team was able to work with you thoroughly to get your Mac mini updated to the latest operating system and help transfer your files. We truly appreciate your business and hope you enjoy using your newly updated device. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-28

Bought Mac RAM, got it, plugged it in, and worked a treat

"All good ,jbvcksjvhlsvslvlsdvhsv"

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Rep reply posted 2024-06-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Mac RAM you purchased worked perfectly for you. If you ever need anything else, don't hesitate to reach out. Enjoy your upgraded Mac!”


Verified
5/5

2024-06-27

Great Customer Service not so good of a battery

"Everything regarding customer service was great. All of the tools and directions for the replacement were there. Easy to follow and navigate. However, the battery is not so great. It gets hot quick and with a full charge it only lasts for about 7-8hrs. "

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Rep reply posted 2024-06-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you had a great experience with our customer service team and found the tools and directions for the replacement to be helpful and easy to follow. Your feedback on the battery is also appreciated, and we will definitely take that into consideration as we continue to improve our products. Thank you for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-27

EB

"Memory Upgrades for older IMAC"


Rep reply posted 2024-06-27
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear that our memory upgrades for older iMacs are working well for you. If you have any questions or need further assistance, feel free to reach out. Enjoy your upgraded iMac experience! https://eshop.macsales.com/Service/”