"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I ordered an external drive. When it arrived the enclosed description/instructions were for a drive enclosure, i.e. how to take it apart and insert the drive. I almost asked to return it thinking they sent the wrong thing.
Luckily I decided to plug it into my MacBook - it was indeed the complete external drive that I had ordered."
"Bought a 2018 power Mac and it is great accept that it crashes daily. If we could get rid of the daily crashes, sometimes multiple per day it would be great. Seems to be a conflict between the operating system and the hardware."
“Thank you for the feedback. We are sorry to hear that you are experiencing crashes with your device. We would recommend reaching out to our technical support representatives to see about these crashes. https://eshop.macsales.com/Service/
”
"where's Apple Pay? where's Apple Pay?"
“Thank you for the feedback. We are sorry to hear that you were not able to find the Apple Pay option on our site. It is only available if the device you are using has Apple Pay activated as well as a security feature such as a fingerprint reader. We apologize for the inconvenience. ”
"Upgraded memory for a 2015 Mac. Worked great. My only complaint is the instruction video doesn’t show what to do if you are going to continue using the memory currently installed with new memory modules. Consider making more videos with different installation configurations. I plan on buying more memory since this upgraded drastically sped up the computer. "
“Thank you so much for your feedback! We're thrilled to hear that the memory upgrade worked wonders for your 2015 Mac and sped up your computer drastically. We appreciate your suggestion for more detailed instruction videos and will definitely consider creating different installation configuration guides in the future. We look forward to assisting you with your future memory upgrade purchases! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Always provide great customer support."
“We're thrilled to hear that you had a top-notch experience with our customer support team! Thank you for taking the time to share your feedback and for being a valued customer. We appreciate your kind words and look forward to assisting you again in the future!”
"Been buying since 2009. Lots of Macs later, OWC still offers the best hardware upgrades"
“Thank you so much for your continued support and kind words! We are thrilled to hear that you have been a loyal customer since 2009 and that you trust us for all your Mac upgrade needs. We truly appreciate your feedback and look forward to serving you for many more years to come.”
"No drama and good oem parts. I use them for 24/7 esp8266&32 power. Never had a failure...... yet."
“We are thrilled to hear that you are satisfied with your purchase! Thank you for choosing MacSales.com for your power supply needs. It's great to know that our products are meeting your expectations for your projects. If you ever need anything else, don't hesitate to reach out to us. Keep up the great work with your projects!”
"Easy to order, reasonable price, not long to wait. And great to use!"
“We're thrilled to hear that you are enjoying your new insulated water bottle from MacSales.com! Thank you so much for your support and for taking the time to leave this wonderful feedback. We truly appreciate it!”
"Great experience, as always."
“Thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with your 1TB SSD purchase. We appreciate your feedback and look forward to serving you again in the future.”
"Helpful staff. Great for keeping our older Macs going."
“Thank you so much for the awesome feedback! We're thrilled to hear that we are your go-to for Mac products and that our staff has been helpful. We are delighted to help keep your older Macs running smoothly. Thank you for choosing OWC. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
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“Thank you so much for taking the time to leave a review! If you have any further feedback or questions, please feel free to reach out. We appreciate your support!”
"Long time customer always satisfied & come back for more."
“We are thrilled to hear that you are a long-time satisfied customer! Thank you for your continued support, and we look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Simple, painless, and very efficient. Kudos to your entire operation.
-Brian "
“Thank you for the amazing review, Brian! We're thrilled to hear that your experience with us was simple, painless, and efficient. We appreciate your kind words and look forward to serving you again in the future.”
"Everything about this purchase was great ! I recommend them without hesitation."
“Thank you so much for your amazing review! We are thrilled to hear that you had a great experience with your purchase and that you are happy with your new computer. Your recommendation means the world to us! We appreciate your support and look forward to serving you again in the future.”
"I was thrilled at the price, number of connections, and length of connecting cord to mac."
“We are so happy to hear that you had a positive first-time experience with us! Thank you for taking the time to share your feedback. We greatly appreciate your support and hope to continue providing you with excellent products and service in the future.”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for sharing your feedback with us! We're thrilled to hear that you decided to give the external drive a chance before returning it and that it turned out to be exactly what you ordered. We apologize for the confusion with the instructions and appreciate your understanding. Enjoy your new external drive!”