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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-07-06

Reliable gear. Great service.

"I love OWC for solid state drives, external drives, Thunderbolt cables, and other gear. Prompt delivery and excellent customer service. Having purchased many OWC products for two decades, both for my former business and for my home, I never once had an OWC product fail."

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Verified
5/5

2024-07-06

It was good for me the last time around soooo....

"Way back in 2015 I had a MacBook Pro that had a problem with the hard drive so I searched for how to fix and your company came up in the results. After reading I placed the order with you and received all that I needed to replace the drive. The process was painless and easy thanks to you!"


Rep reply posted 2024-07-08
A rep from MacSales.com, MacSalesJM, has responded:

“We are thrilled to hear about your positive experience with us, and glad it brought you back. We truly appreciate your feedback and support!”


Verified
5/5

2024-07-05

Great Technical Support

"These people are really good at helping you figure out what you need! I'm a very satisfied customer! JP"


Rep reply posted 2024-07-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your wonderful feedback! We are thrilled to hear that our technical support team was able to assist you effectively. We appreciate your business and look forward to helping you with any future needs you may have. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-05

Love it

"I really like this site because they have almost everything you could want along with the installation videos. It's saved me a lot of money! "


Rep reply posted 2024-07-08
A rep from MacSales.com, MacSalesJM, has responded:

“We are thrilled to hear that you love our site and that the installation videos have been helpful to you! Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are always here to help with your tech needs.”


Verified
5/5

2024-07-05

Long Time Customer!

"Always there when you're needed"


Verified
1/5

2024-07-05

Wrote customer service multiple times - no reply

"After I placed an order, I sent two emails to customer service. After waiting a week, I called the 800#. Hung up on first time. Second time got through to someone, resolved my issue. Need better customer service. Answer your emails."


Verified
2/5

2024-07-05

Watch out for their deceptive cart issues

"I clicked on the Memory I wanted: 16 GB (2 - 8GB) at $29.74 but when it took me to the next page, it automatically increased the order to 2! Then I tried to correct that and it went to 4. I was confused as if I misread the product as each 8GB was $29.74 but no, it really was 2 8GB for $29.74. When I started over, it worked but BE AWARE. It feels scummy to me. "


Rep reply posted 2024-07-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your experience with us. We apologize for any confusion caused during your order process. We appreciate your feedback and will review our system to ensure clarity for future customers. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-05

Nice experince

"The website is very easy to navigate and find necessary information. The products offered are very attractive and apparently of high quality. "


Rep reply posted 2024-07-08
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your fantastic experience shopping with us! Thank you for the kind words and for choosing us for your high-quality tech needs. We appreciate your support and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-05

The Express 1M2 is a great product!

"This external USB4 case is:
- completely silent, because the no-fan, all-aluminum radiator design.
- fast, it gives over 2800 MB/s read write as described.
- excellent build and sturdy construction.
"

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Rep reply posted 2024-07-08
A rep from MacSales.com, MacSalesJM, has responded:

“Thank you for your amazing review of the OWC Express 1M2! We're thrilled to hear that you're loving it. If there is ever anything we can assist with, please don't hesitate to reach out. Enjoy your high-performance storage solution!”


Verified
5/5

2024-07-05

GREAT EXPERIENCE

"VERY EASY TRANSACTION, NO PROBLEMS"


Rep reply posted 2024-07-05
A rep from MacSales.com, MacSalesJM, has responded:

“Thank you for the amazing feedback! We're thrilled to hear that you had a great experience shopping with us. Your satisfaction is our top priority, and we're so glad to have made your transaction easy and problem-free. We truly appreciate your support!”


Verified
1/5

2024-07-05

Clearance RAM doesn’t allow for a rebate

"Purchased clearance memory, and it baits you into thinking you can send in your existing RAM (which was in a computer purchased through OWC) for a rebate, but then they tell you the clearance RAM doesn’t qualify for the rebate program. Just super misleading, would be so easy to avoid this confusion. "


Rep reply posted 2024-07-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for providing your review. We apologize for any inconvenience caused. According to our rebate policy, products must be new to qualify for a rebate. We will ensure that this feedback reaches the appropriate team so they can consider placing this information in a more accessible location. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-18

excelente

"Excellent, I like many of the products they offer. I already have some memory for my Mac computer, I was finally able to buy an SSD"


Rep reply posted 2024-06-18
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your excellent review! We're thrilled to hear that you are happy with the products you've purchased from us. Enjoy your new SSD and the improved performance it will bring to your Mac computer! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-04

Reviving the Mid 2012

"Chat GPT helped me finalize my purchasing decisions. I asked it how to bring my computer current while maintaining Soundtrack Pro compatibility. "


Rep reply posted 2024-07-05
A rep from MacSales.com, MacSalesJM, has responded:

“It's great to know that you were able to find the information you needed to revive your Mid 2012 computer. Thank you for choosing MacSales.com! Please let us know if we can assist in the future! https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-04

Yay!

"great deals on MacBook and trashcan Mac Pro"


Rep reply posted 2024-07-05
A rep from MacSales.com, MacSalesJM, has responded:

“We're thrilled to hear you found great deals! Thank you for choosing MacSales.com for your tech needs. Your feedback is truly appreciated! If there is anything we can assist with, please feel free to reach out! https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-04

Excellent ss drive housing

"Got an ss drive housing for my old Mac 1T drive. Very quality product … love it … thanks."

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Rep reply posted 2024-07-05
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are enjoying your new SSD drive housing for your old Mac! Thank you for choosing us, and we appreciate your positive feedback. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”