"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I appreciated the professional and courteous representative (Amanda) for her time and help answering my questions while I considered my options for an iMac RAM upgrade."
"Another OWC RAM purchase, 32GB of 1333, hopefully will breathe some new life into this old mid 2011 iMac."
“Thank you so much for your support and for choosing OWC once again! We're thrilled to hear that you are happy with your RAM purchase and hope it brings new life to your iMac. Enjoy the upgraded performance!”
"Arrived on time and items were packaged well, nothing on the outside to indicate its contents helps to deter theft. paid for faster delivery because i needed the Ipad before the weekend and had it up in running within hours of receiving with all my notes ready to go for my presentation. Only problem was that i tried to use amazon payment but was rejected by bank, so switched to pay directly. That went well with no hicccups. overall would recommend and purchase again form this vendor."
“Thank you so much for your awesome 5-star review! We're thrilled to hear that your iPad arrived on time and well-packaged, and that you were able to have it up and running quickly for your presentation. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing MacSales.com!”
"I would like to have a contact email or preferably text #. How do we contact you if we do have any problems? I tried to order a 2nd one but it got hung up. Not sure what you saw at your end. Did you get 2 orders or 1? Until I receive the product I'm still hoping I can trust you. You are a new company to me. Once established with you I'll be grateful know of you and refer to you in the future when looking to buy things. "
“Thank you so much for your 5/5 star review! We truly appreciate your support and are here to assist you with any questions or concerns you may have. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
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"The ON/OFF button of my external hard drive was degraded almost immediately upon opening the box. Now I have almost 15 TB of files that are trapped on this drive."
“Thank you for the feedback. We are sorry to hear that your external hard drive is having issues with its power button. We do see that you are working with a member of our team to get an RMA for that product. Please continue working with that representative to solve this issue. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
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"It's the little stuff that sometimes is important and MacSales.com always has just the right stuff to leverage your Mac computers, pads and phones - this is always my first and last stop when buying this gear. The support (web and by phone) is extraordinary - why would you got to an Apple store when you have MacSales.com?"
“Thank you so much for your amazing 5-star review! We are thrilled to hear that we have everything you need to enhance your Mac products. Our team is truly dedicated to providing exceptional support, both online and over the phone. We appreciate your loyalty and look forward to serving you for all your future purchases.”
"Very prompt delivery! The only issue I had was I purchased a MacBook Air for a bit of a premium because it was advertised as “mint”. It was not but it was in decent shape with minor scratches and a small dent. That being said, it has worked flawlessly since moving my old files over to it. Keeps a charge and has been trouble free (so far). I would buy again."
“Thank you so much for taking the time to leave us feedback! We're thrilled to hear that you had a good experience with a prompt delivery. We apologize for the oversight with the condition of your MacBook Air, but we're glad to hear that it's working flawlessly for you. We truly appreciate your support and hope to assist you with any future purchases! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I needed a MacPro desktop tower to complete some 4k video editing projects. I went online, registered, found the computer configuration I needed, got quick fast financial approval and got my new computer withing 3 days delivered at my house. No wasted time... I will most definitely purchase other products and additional components for my computer. Thank you. "
“Wow, thank you so much for the amazing review! We're thrilled to hear that you had such a smooth and quick purchasing experience with us. It's fantastic to know that our products and services are helping you with your 4K video editing projects. We can't wait to assist you with any future purchases or upgrades for your computer. Thank you for choosing MacSales.com! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I have been using another website to fix Apple devices for years now, but for some strange reason they stopped shipping to MALTA. So I did some research and found that OWC which is very renowned for very good parts and service do ship to MALTA.
Have already done an order with no issues at all plus read and watched videos of how to fix my 2015 year old iMac! OWC you saved me. My customer loyalty in fixing Mac devices has shifted to you. ;-)"
“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our website informative and easy to order from. We're glad that we could help you with your iMac and that you're now part of the OWC family. We look forward to assisting you with any future Mac device needs you may have. Thank you for your support!”
"used the model number search to find a matching drive. hopefully this is the right drive. Website search shows the drive I chose is compatible, but the description on the drive says its only for a 21” imac…but the model number I entered is a 27” imac. So I am hoping the search is correct. Wish me luck!"
“Thank you so much for choosing MacSales.com for your iMac upgrade! We appreciate your trust in our model number search tool and compatibility information. It sounds like you did your research, and we're confident that you'll have a smooth upgrade experience. Good luck, and enjoy your enhanced iMac!”
"The items I ordered were on clearance, but I didn't see the discount price until I went to the clearance page. "
“Thank you for your feedback. We apologize for any inconvenience caused by the clearance pricing not being immediately visible. We aim to make the shopping experience as smooth and transparent as possible.
To ensure you always get the best deals, we recommend checking our clearance page for any special discounts. If you have any further questions or need assistance with your order, please don't hesitate to contact our customer service team. We appreciate your business and hope to serve you again in the future. https://eshop.macsales.com/Service/”
"Needed some inexpensive SO-Dimm and a battery for my old MacBook"
“Thank you so much for leaving such a wonderful review! We are thrilled to have been able to help you find the SO-Dimm and battery you needed for your old MacBook. We appreciate your continued support as a long-time Mac user.”
"First time ordering , product was extremely well packed. Was just as described works great."
“Thank you so much for your awesome review! We're thrilled to hear that your first experience with us was a success. Enjoy your new product, and we look forward to serving you again in the future!”
"I could not add the 1 year protection warranty!!! I tried. SO...I have to hope that it will not need it :("
“We're so grateful for your support! Thank you for choosing MacSales.com for your new old machine. We're sorry to hear about the trouble with adding the warranty, but we're confident your purchase will serve you well. If you have any concerns in the future, please don't hesitate to reach out for assistance. Thank you again for your business!”
"Quick responsive and easy to work with is a real pleasure"
“We are thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. Your satisfaction is our top priority, and we look forward to helping you again in the future.”
A rep from MacSales.com, OWCAmanda, has responded:
“We are thrilled to hear about your positive experience with our chat support team! Amanda is truly dedicated to providing top-notch service, and we are grateful for your kind words. Thank you for choosing us for your iMac RAM upgrade needs!”