"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Ended up needing support however, support stayed with the issue until resolution."
"Everything was great from selection, ordering, tracking, delivery, and installation. The provided video instructions were accurate. My 2017 MacBook Pro now has a new battery and performs like new. "
“We're thrilled that you had a flawless experience with us! Thank you for taking the time to share your positive feedback. It's so rewarding to hear that our selection, ordering process, tracking, delivery, and installation all met your expectations. We're glad the video instructions were helpful, and we're excited that your 2017 MacBook Pro now runs like new with its new battery. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Very happy with the delivery time and quality. Just order your hardware etc. from here. No fuss, always works..."
“We're thrilled to hear that you are so happy with your order! Thank you for choosing us for your hardware needs. We look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I thought that ordering a iMac would have included the mouse and keyboard, but apparently it was not included. My oversight, but need to read carefully."
“I'm sorry to hear that you were expecting the mouse and keyboard to be included with your iMac purchase. We understand how important it is to know exactly what is included when making a purchase like this. Thank you for sharing your experience. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"As always, when in need, OWC is my goto"
“Thank you so much for your review! We're thrilled to hear that you had another smooth experience with us. We truly appreciate your loyalty and support. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I just upgraded my 2019 iMac’s RAM from a measly 8GB (how did I survive?!) to a much-needed boost from OWC. The specs match Apple’s recommendations, so I’m all set. Can’t wait to see my iMac zip along now!
"
“Thank you so much for the awesome review! We're thrilled to hear that your RAM upgrade is making a noticeable difference in the performance of your iMac. Enjoy the speed boost and improved productivity! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The chips fit great. But I have not really noticed a big difference is what the IMAC is doing. "
“Thank you for sharing your feedback with us. We're delighted to hear that the chips fit seamlessly! While you may not notice a significant improvement in standard computing tasks, the true difference shines through when tackling memory-intensive programs. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"My go-to for Mac upgrade stuff."
“Thank you for the awesome review! We're thrilled to be your go-to for all your Mac upgrade needs.”
"Was easy to order the refurbished Mac mini i3 - and upgrading it to 64GB memory as an option too. I have a little bit of concern about the return policy on a refurb - seems there should be no questions asked for at least 30 days on refurbs - to ensure there are no issues. I will see how well the product looks and performs once it has arrived - I have purchased from OWC in the past and had mostly good experiences with their products and services. "
“Thank you for choosing MacSales.com for your refurbished Mac mini i3 purchase! We're thrilled to hear you found the ordering process easy and are taking advantage of the 64GB memory upgrade option. We appreciate your feedback regarding our return policy and will take it into consideration for future improvements. We can't wait for you to receive your product and experience its performance firsthand. Thank you for being a returning customer and for your continued support!”
"Item I ordered could be better described. "
“We appreciate you taking the time to give us your feedback. We will pass this information along to our web team so we can work to make that page more descriptive for future purchases. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I was not sure exactly which computer would be best for me so I called customer service. The person that I talked to explained about the different models and helped me choose the right one. Very knowledgeable and helpful."
“We're thrilled to hear about your positive experience with our customer service team! Thank you for taking the time to share your feedback and for choosing MacSales.com. We're here to help with any future needs you may have.”
"Web search for the product purchased"
“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found exactly what you were looking for on our website. Your support means the world to us!”
"Was able to explore different upgrade options, review cost verses value to best determine of investment."
“Thank you for the amazing review! We're thrilled that you had such a positive experience exploring upgrade options with us and finding the best value for your investment. We appreciate your support and look forward to assisting you with any future upgrades you may need. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"chat with customer support and it's very responsive/helpful"
“We are thrilled to hear that you had a positive experience with our online customer support team! Thank you for taking the time to share your feedback. Our goal is to provide excellent service, and we are so grateful for your kind words. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Any news would be welcome."
“I apologize for the delay in your order. Please provide us with your order number so we can investigate the situation and provide you with an update as soon as possible. Thank you for your patience.”
A rep from MacSales.com, OWC_Michael , has responded:
“We truly value your feedback and are thrilled to hear that our support team was able to assist you until the issue was resolved. Thank you for choosing OWC. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”