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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
4/5

2024-05-22

So far, so good!

"It arrived in record time so far so good however I haven’t hooked it up and used it yet"

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Rep reply posted 2024-05-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the positive review! We're thrilled to hear that your order arrived quickly. We hope you enjoy using your new product once it's all set up! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-21

Great selection

"Have had so many problems with charger cables not made by Apple. Hopefully these will work for a long time at a great price!"


Rep reply posted 2024-05-22
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're loving our selection of Apple charger cables! We understand the frustration that can come with non-Apple cables, and we're confident that our products will provide you with the quality and longevity you're looking for. Thank you for choosing MacSales.com!”


Verified
5/5

2024-05-21

Detailed

"Very detailed and precise. We spent a lot of time on the phone until I totally understood it."

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Rep reply posted 2024-05-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback with us! We truly appreciate your feedback and are thrilled that our team was able to provide you with the information you needed. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-21

Easy peasy!!

"It’s very easy to find things I need on the site. Great service. "


Rep reply posted 2024-05-22
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you found our site easy to navigate and that you received great service! Thank you for choosing OWC! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-06

Excellent Service

"Sales Team and Customer Service were excellent. They all knew there stuff about their products and were extremely helpful I advising what was right me my needs.
Even though I eventually cancelled my order, due to a change in circumstances on my part, they continued to be professional and courteous.
"


Rep reply posted 2024-05-06
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for sharing your experience with us! We're thrilled to hear that our sales team and customer service provided excellent assistance and guidance, even when you had to cancel your order. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-20

Bob's Big Boy

"It was the wrong part. The site needs to be more clear on what is being sold, and how to return items when it is incorrect. "


Rep reply posted 2024-05-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your feedback with us. If the wrong item was received, please contact our support team by phone, email, or chat; they will be happy to set up a return for you. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-20

Very fast delivery !

"Fast delivered and conform to the description. Memory cards not yet tested."

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that your order arrived quickly and as described. Should you need any assistance with testing the memory cards, please don't hesitate to reach out. Happy shopping!”


Verified
5/5

2024-05-20

32Gb Memory

"Worked great. More in the kit that I expected!!"

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had such a positive experience with our 32GB Memory kit! We always aim to exceed expectations, and we appreciate you taking the time to share your feedback. Thank you for choosing MacSales.com!”


Verified
5/5

2024-05-20

Perfect

"Extremely satisfied with the product and it's pricing. The instructions and the tools were right to the point and the whole process of installing exceeded my expectation. This comes from a person who has never opened anything electronic before.
It was a rare experience in product satisfaction in this day and age.
Thanks
"

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your amazing feedback! We are thrilled to hear that you are extremely satisfied with your purchase and our pricing. We are glad that the instructions and tools made the installation process easy and exceeded your expectations. It's fantastic to hear that even as someone who hasn't opened anything electronic before, you found the experience to be rare and satisfying. Thank you for choosing us, and we look forward to serving you again in the future!”


Verified
5/5

2024-05-20

Fast shipping & quality product

"Fast shipping & quality product"

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you are happy with our fast shipping and high-quality products. We truly appreciate your support and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-20

So far very pleased.

"Thus far--just a month or so--I couldn''t be happier with my Apple backed purchase of an M1 iMac. It has performed flawlessly and out-of-the-box it appeared as if it were brand new, not a blemish in sight. "


Rep reply posted 2024-05-20
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you are enjoying your new M1 iMac from MacSales.com! It's wonderful to hear that it has been performing flawlessly and arrived in perfect condition. Thank you for choosing us for your Apple purchase. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-20

Excellent Selection

"I always find what I want, and am always satisfied with my OWC purchase. "


Rep reply posted 2024-05-20
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear you had an excellent experience shopping with us! Thank you for choosing OWC for your tech needs. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-05

Great service, great resuls

"Everything worked perfectly, excellent experience."


Rep reply posted 2024-05-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear you had a great experience with us and that everything worked perfectly for you. We truly appreciate your feedback and support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-19

Great product and great service as always

"Not much to tell. A great product at a fair price and great service. Product was delivered as scheduled and works great. "

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our product and service. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-05-19

Pleasantly surprised!

"Bought an iPad rated "excellent " condition- just like new! Arrived quickly and was packed incredibly well. Very happy!"

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Rep reply posted 2024-05-20
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had such a positive experience with your iPad purchase from us! We take great care in ensuring that our products arrive quickly and in excellent condition. Thank you for choosing MacSales.com, and we look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”