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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-05-03

Buy from them to reward them for proving a great the installation video.

"Excellent video on how to install battery, thank you."


Rep reply posted 2024-05-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the amazing review! We are thrilled to hear that you found our installation video helpful. We appreciate your support and hope to assist you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-03

Easy purchase and free shipping

"Easy purchase and free shipping "


Rep reply posted 2024-05-03
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that you had an easy purchasing experience and enjoyed our free shipping. We appreciate your support and look forward to serving you again in the future! https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-03

Keeping my favorite computer al

"I love companies like this that provide solutions to keep our tech out of the landfill. I revived my MacBook Air from 2013 to being a serviceable daily work computer. I hadn’t used it in years."


Rep reply posted 2024-05-03
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that we could help you revive your MacBook Air from 2013 and turn it into a serviceable daily work computer! Thank you for trusting us to provide you with solutions to keep your tech out of the landfill. We appreciate your support and look forward to assisting you with any future tech needs you may have. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-02

Easy as Ever

"I've been working with OWC for many years now. I've never been disappointed with any interaction I've had with OWC. Terrific as always!"


Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you've been a happy customer for many years. We truly appreciate your continued support and are grateful for your kind words. Can't wait to keep providing you with terrific products and service in the future!”


Verified
5/5

2024-05-02

Excellent Customer Service

"The agent answered all my questions and assisted me in finding the correct and compatible product for my system. I have purchased from them before and will again next time I need another piece of equipment!"


Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had an excellent experience with our customer service team! Thank you for choosing us for your tech needs, and we look forward to assisting you again in the future.”


Verified
5/5

2024-05-02

iMac hard drive kit was excellent

"I purchased the iMac 1 gig hard drive install kit and it was extremely easy to replace my old hard drive following the video , highly recommend "

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Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing feedback! We are thrilled to hear that our iMac hard drive kit made the installation process super easy for you. We appreciate your recommendation and are always here to help with any future needs you may have. Happy computing!”


Verified
2/5

2024-05-02

MiniStack disk is extremely noisy

"The MiniStack disk is extremely noisy, to the point of being a distraction when I am studying and concentrating on work and homework. I have the 6.0TB OWC ThunderBay 4 mini, which is excellent and very quiet. I have two Western Digital Duo 2s, which are very quiet. The MiniStack is the only distracting external hard drive I have. I will probably be returning the unit when I return home next week. "

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Rep reply posted 2024-05-02
A rep from MacSales.com, OWC-Celeste, has responded:

“I'm sorry to hear about the noise issue you're experiencing with the MiniStack disk. We apologize for any inconvenience it has caused. If you decide to return the unit, please don't hesitate to contact our customer service team for assistance with the return process. Thank you for bringing this to our attention. https://eshop.macsales.com/Service/”


Verified
1/5

2024-05-02

You credit card processing keeps on rejecting valid cards

"You credit card processing keeps on rejecting valid cards. You credit card processing keeps on rejecting valid cards."


Rep reply posted 2024-05-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your honest review. We apologize for the inconvenience you've experienced with our credit card processing. Your feedback is valuable, and we'll forward this information to the correct team. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-05-02

Difficult to Navigate Your Website

"I wanted to simply purchase memory cards for my iMac, but your website made it an adventure. I got teased to save 0.5% through Capital One Bank. I registered for an account, but it did not get me the above-mentioned savings. I almost gave up and went with a competitor. Please make your website easier to navigate; you'll get more customers."


Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for that feedback. We will be sure to pass that information along to our web team so we can better our site in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-16

Frustrated

"Real good experience. Hooking up new thunderbolt dock to my new MackAir Laptop. Your expert help in this solved my cable problem with the thunderbolt dock. I was Abe to purchase the correct cable. Problem solved. Thanks for your excellent help!!"


Rep reply posted 2024-04-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that our expert help was able to solve your cable problem and that you were able to purchase the correct cable for your new Thunderbolt dock. We appreciate your kind words and are happy that we could assist you. Enjoy your new setup! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-01

Recommended Again and Again

"The products are fantastic and the service was timely and prompt."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to serving you again in the future.”


Verified
2/5

2024-05-01

Product has not yet shipped/ No fate for when it might do so.

"There is currently no estimate of when the product will ship after approximately 2 weeks. when I sent an email I did get a response that they would keep me up to date. Nothing yet."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We apologize for the delay in your order due to that back-ordered item. We have just recently received some of those and should be getting orders out as soon as they are tested. You will receive an email from the system once the order is shipped with an invoice and a tracking number. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-01

Great deals, quality, and fast shipping

"I purchased some Coal power packs, a dongle, and some lightning and USB-C cables. I can always count on MacSales to delivery quality items at a great price, and ship them quickly."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for choosing MacSales for your tech needs. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-04-30

Great service as always!

"Items arrived fast and as expected, great service and products from OWC!"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the awesome feedback! We're thrilled to hear that you had a great experience with us. Enjoy your new products, and if you have any questions or need assistance in the future, feel free to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Great Product / Fast Delivery

"As usual, MacSales.com provides another outstanding product and extremely fast delivery. I'm very please with my experience, again!"

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you had another outstanding experience with us. We truly appreciate your continued support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”